Best Western Grasmere Red Lion Hotel  

The best feature of the Grasmere Red Lion is its location in the centre of the village. There are many walks from the door and the hotel is also on the main 555 bus route through the Lakes. The breakfasts were excellent and the restaurant service was very efficient. All the staff were friendly and helpful. The small leisure centre was very convenient - literally two minutes from our room.

The shortage of parking spaces - when you find a space you need to hang on to it. The general size, standard and decor of the room (considering the high tariff) was poor (Room 217). We have stayed in B&Bs of similar standard for half the price. The bed and pillows were not very comfortable and the room was too warm, even with the heating turned off (in February).

It was my first time travelling alone and I felt very relaxed and comfortable in the hotel. Staff were very pleasant and helpful and the position of the hotel was great. All in all I had a very relaxing break and would certainly use the hotel again.

Parking could be a problem in the height of the season

The Pool is beautiful, makes you feel you are abroad

The menu was restricted to a 5-course only price option

We had a lovely time thank you the hotel and staff were very welcoming and done everything possible to make the stay warm and friendly

The location is perfect for fell walking and the food very good. The staff and facilities are always excellent

Breakfast.

Very quiet, no atmosphere, no background music in lounge. Leisure facilities very cold and not well arranged. Would not stay again.

The reception was warm and friendly . All the staff were very pleasant, friendly and did not mind passing the time of day with us , so that we felt appreciated . Although we only spent a short time there, they soon made us feel at home so we were able to relax in the pleasant surroundings. The staff always conducted themselves in a very professional manner and are a credited to the hotel - they could also share a joke !

Room 207 . Even with no heating on in the room it was very hot , to the point that we slept with the window wide open and lay on top of the bed . An observation - in the bath room a hand rail on the wall to assist older persons getting into the bath to shower , or turn it into a wet room without the bath .

Well situated for access to village and surrounding countryside. Comfortable bedroom and lounge. Pleasant dining room and staff. Good traditional adjoining pub for meals and drinks.

Position for touring the Lake District Ideal for families with pool etc. and large airy Lounge

The slow service in all areas and insufficient parking - despite the web site claiming it was unnecessary to book and there is no dedicated area for Blue Badge Holders. I would recommend the Hotel with these reservations.

The location of this hotel was ideal. The service was excellent and the room was very clean.

The only criticism would be the outside noise early morning if you have a room on the front of the hotel but otherwise this is a lovely hotel in all aspects

We thought the location was ideal as we are very fond of Grasmere as a centre having been coming for about 25 years for short periods of time. We used to stay regularly at Moss Grove when Martin and Diane were there. We feel that the Red Lion was a good substitute being small enough to feel friendly. This time we travelled by train and bus - a first for us - and so Grasmere was good both for walking and for using the regular bus service. We liked being able to eat next door at the Lamb as we often find meals with three courses or more too much for us. We hope to be back in the Spring. I should add we have always found Best Western Hotels good to stay in.

Perfect location, very comfortable and clean. Good lounge facilities.

Reception was luke warm not the usual welcome - felt rushed and information wasn't communicated. Hotel was very busy but didn't have the usual friendly atmosphere.

Breakfast staff and service was slow; staff came across as aloof and disinterested.