Grassmarket Hotel  

I am72 and the shabby Grassmarket hotel took me back to my student days. I was touched by the sensitivity of the chambermaid. She saw that I was a reader and that the flex on the table lamp was too short for me to read in bed in comfort. She therefore put a stronger lamp into the ceiling light. The hotel needs a considerable injection of money. The carpet in my room was so yucky that I made sure that I didn't touch it with my feet. Also the tv didn't work and I couldn't close the window. I think there should be a dining room (possibly the space that is sometimes used as a bar on the 1st floor). I never went into the pub for breakfast but, surely, it must smell of alcohol and that isn't what most of us want at 8 or 9 am.

See above, as the experience was defiitely a mixed one. I'll answer here the Yes/No below. I would recommend it to someone young or to someone like myself who is happy with "plain" if there are compensations.

Staff were excellent

Room was very cramped, not much space to get between bed and bathroom

Friendly staff excellent facilities and first class location - will stay again!

Myself and my boyfriend stayed in the hotel Friday the 27th until Monday the 40th January. We got stuck in the lift on the way up to our room after check-in. We rang the emergency bell a few times but no one answered us. I eventually phoned the reception from my mobile and a staff came up to us. When he got us out we apologised but that's as far as it went. Does this happen often ?

Location was excellent. Room was fine and just as I expected for the money I paid for it.

Extremely long wait for cooked breakfast - about 40 mins.

Nice location .very quiet .was there during the week thou.heated towel rack amazing ..great shout out for receptionist ,very helpfull and friendly ..thanks.

The staff were very kind and friendly. The hot water was hot and plentiful.

The tv was tuned to only two channels out of 34 - "there's a problem with the aerial on the roof" - and there was no remote control to tune it with - "we do not provide remote controls. People take them". The bed was two singles, but the bedclothes were for a double bed. We had to pay on arrival.

I really liked the localization because it is in Grassmarket street, which has a lot of pubs and restaurants and it is very close to the Old Town as well.

The internet was not working so the guy at the reception told me to use the internet in a hotel 5 min walking. It was terrible, because every night I had to go walking to this hotel to use the internet, carrying my laptop when it was raining. The staff didn't helped me when I really needed and didn't know anything about buses times and good places to eat in the hotel area. Another terrible thing was that we stayed in an "old part" of the hotel, so we had to go up 3 levels carrying all our luggage, because the lift just serve the new part of the hotel.

the staff was unfriendly except that blonde receptionist

Location is great.

It can use some new carpets in the room.

Location good

Twin room 311 extremely small

location unbeatable,basic rooms but clean and tidy,big value for money