Grassmarket Hotel  

Proximity to castle and royal mile. The Grassmarket area is also nice although noisey at night.

The adjoining bar biddy mulligans attracts an undesirable element.

Staff was very friendly and very helpful. The wifi was down, but they called a nearby hotel and we were able to go there to get wifi. Rooms were clean and comfortable, with a clean bathroom and very hot shower (perfect for unwinding after a day of touring around damp cold Edinburgh). Tea facilities in the room were very welcome, as was the towel heating rack. The breakfast was quite nice, the bar staff very friendly, and the price reasonable. Also, we enjoyed the live music and bar the night before. On the 5th floor, the noise was not an issue - I have no idea how it affected lower flowers. We quite enjoyed our stay and would be back in a heartbeat. Great location just off the Royal Mile to see the castle, holyrood house and all the historic sites.

The hotel is a little older, but I hear they have plans to renovate their rooms in 2012. Even so, it is clean and comfortable, so a great value for the price.

The staff were very kind and friendly. The hot water was hot and plentiful.

The tv was tuned to only two channels out of 34 - "there's a problem with the aerial on the roof" - and there was no remote control to tune it with - "we do not provide remote controls. People take them". The bed was two singles, but the bedclothes were for a double bed. We had to pay on arrival.

I really liked the localization because it is in Grassmarket street, which has a lot of pubs and restaurants and it is very close to the Old Town as well.

The internet was not working so the guy at the reception told me to use the internet in a hotel 5 min walking. It was terrible, because every night I had to go walking to this hotel to use the internet, carrying my laptop when it was raining. The staff didn't helped me when I really needed and didn't know anything about buses times and good places to eat in the hotel area. Another terrible thing was that we stayed in an "old part" of the hotel, so we had to go up 3 levels carrying all our luggage, because the lift just serve the new part of the hotel.

the staff was unfriendly except that blonde receptionist

Location is great.

It can use some new carpets in the room.

Location good

Twin room 311 extremely small

location unbeatable,basic rooms but clean and tidy,big value for money

Location and price, size of the room

Room a little grubby, TV not working

Great wee hotel spotless comfy abs fabulous location fr the right price. Parking bit of nightmare but bearable.

Very good location in the Old Town. The pub attached was great - had excellent dinner and breakfast there. The staff were very helpful and friendly.

There were a few item in our room that didn't work. The heater was broken and the kettle didn't work. The tv only had three channels.

Good price and convenient for the city attractions.

Facilities were not much to speak about, television was small, no remote and few channels. Room only breafast was £10 more.

Location, price and friendly staff. Breakfast was superb!