Birmingham Great Barr Hotel  

The room I ended up getting moved to at half past midnight

Well where do I start..... On arrival at the hotel it took us 30min before the recepstionist got to us then to be told that they had giving my room away even tho I booked it a week before..they then said they had 1 room left but it had not been made up so they said that they where going to do it so I followed them up to the room to drop my bags off and they then told me that the room is being used by a member of staff it was stinking so after getting dinner I went back up to the room and it was disgusting the bed had yellow staines in it no duvet cover the toilet had lots of pubic hair lying everywhere the bin had not been emptied....so I went downstairs and complained they then said the room was 39pound a night but they charged me 50 pound for the first room I was meant to get and never got refunded..so they then said that they had a suite left but wanted me to pay a futher 100pound no way I said and all they kept on saying was the manager will go mad I had to laugh at that...the result was I got the suite for no extra charge but I will never step foot in that hotel again

clean and confortable

residents arguing

Efficient, friendly staff.

Tired decor in room. Carpet was dirty.

Easy parking, quiet location.

Tired & needs revamp

The bar area

The only thing I didn't like about the hotel was the room, extremely tired looking, door handles missing, trouser press broken, unattractive bathroom.

Convenient position in relation to our destinations. Good car parking facillities Good breakfast

Stayed in room 223 the extraction fan in the next room was very noisy and was left on for over an hour at around midnight We were unlucky to have a familly with a young baby who kept us awake until 2.30 AM crying

Staff friendly & helpful, nice fire going in the bar area. Single room small but clean, little cold during the night, otherwise all good.

It was good it had a nice bar served food although I was informed that the restaurant was closed the evening I was ther but bar snacks were available and had entertainment on.

The room was a bit tired the main areas were nice

The staff were friendly.

The room was tatty and in the bathroom the toilet was difficult to flush, the sink plug was not attached to the chain, and there were traces of mould on the walls.

It was in a great location for what we needed. The staff were all friendly. Parking was easy and plenty of it and we will go back again in the future as it is about 500 yards from our daughters new apartment.

Friendly staff . Nice location . Very cosy bar . Great breakfast . I have stayed at this Hotel on many occasions and I am always very happy to go back again . There is always a friendly welcome and a ' see you the next time' good bye . My experience always 10 out of 10 .

As in our previous visits well looked after particually for my mother who is disabled , nice clean rooms, good food, very friendly & helpful staff, the booking receptionist going that extra mile to put myself & my mother"s rooms as close as possible to each other, in the part of the hotel that we always like to be. A very pleasent stay again & looking forward to our next visit.