Great Trethew Manor Country Hotel and Restaurant  

We enjoyed watching the peacocks in the garden.

The Hotel facilities were generally very poor. The toilets on the ground floor were dirty and the area towards the toilets was disgustingly dirty. As this was the "back of house" kitchen area we did not eat in the hotel because of this. The room No 14 was sold to us as a family room but it was very cramped "for 3", the carpets were dirty and needed a good clean. There were a number of flies flying around the light fitting when we entered the room and evidence of flies being swated against the paintwork. The light fitting above the top bunk bed was too close to any child that could have used it and no shade was fitted because of this problem. The shower was a disaster as the shower curtain was dark purple which made the shower area very dark and impossible to see as the lighting was on the verg of being dangerous.A serious black mould problem in the cupboard/wardrobe, so we did not use it. The main walkways were dimly lit and there was 1 working lamp in the light fitting at the top of the stairs, which made the main stairs difficult to negotiate. The emergency lighting does not comply with the current regulations BS5266: Part 1:2005 and is non-compliant and as it stands will probably render the owners liable to prosecution if an accident occurs. The owners are still liable even if there is a maintenance contract in place. There is unsafe lighting above the 2nd set of stairs and as the stairs are very steep and the door very close to the stairs it is difficult to navigate the stairs with heavy bags etc. The staff, (breakfast) were too quick to clear from breakfast and I had 1 plate removed before I had finished eating. It was disapointing to see the staff outside enjoying their own coffee after they had made the customers feel unwelcome and "in the way" The advertising mentions a trout lake but the access was so muddy and badly pathed that it was impossible to access the area without boots.

We stayed At Gt Trethew Manor Hotel For Just One Night We Were Very Pleased As Soon as We Pulled Onto The Carpark We Was Met By 2 Beatiful Peacocks Coming Right Up To Us As We Got Out Of The Car The Receptionist Took Us To a Beautiful Room The Views From The Windows Was Fantastic We Had a Wonderful Evening Dinner Watching The Wild Life And The Peacocks The Only Thing We Was Sorry For Was We Could Only Stay For One Night We Would Definetly Stay There Again (Mature Couple)

great hotel if you want to be in the countryside, in the middle of nowhere with a typical english environment.

No reception available and nobody answered the doorbell when we arrived in the rain, so had to find our own way into the bar. Room was cold as heating did not work in our room and was not fixed despite us reporting it. Dirty tea tray. Carpets very dirty. Shabby, jumble sale quality furniture. Only one bedside lamp - not working. No bedside cabinets. Very weak shower water pressure. No heating in bathroom. Ancient tv. No internet access available. Breakfast had cheap catering sausages and flabby bacon.

I was on a buisness trip and needed a hotel for the night the food was excellent as were the staff

The room was alittle shabby and could benefit with some tlc

Not a lot, could be wonderful, location grate, old world atmosphere friendly people, very relaxing

Could be a lot cleaner , lights verypoor in bedroom,unable to read

The location of the hotel is lovely, the views are excellent.

The hotel let itself down in a few areas there were dead pot plants on the landing, and some of the staff weren't particularly freindly.

On our arrival we were in bungalow 2, on entering we were met with a damp, musky smell, wet carpet with stains on, mould on shower curtain, walls and ceilings. Bedding was unclean had stains on. Bed broken, oven flithy. Heater on wall looked like it would catch fire if turned on. After staying there for a night we checked out and got a full refund. Would not recommed anyone to stay there until it has been made to have a full refurbishment. Good luck if you do stay there

I enjoyed the fact that we got our money refunded for the dirtiness of our rooms - we booked 3 rooms but saw 6 altogether and none were clean. I also enjoyed the time spent away from the hotel.

The mold in one wardrobe, The hair in one of the beds, The fact we were in a 2 person double room and had only one cup and one shampoo - no hand soap or shower gel. One of the towels had brown stains all over it, The windows were covered in dead flies, the carpets were absolutely filthy, The mirrors were not cleaned, Some light fittings did not have bulbs in them, one bath had definitely not been cleaned at all and the staff said that they had 'run out' of chocolates that we were supposed to get on arrival.

A beautiful setting

The rooms were not very clean the meals were expensive

Good location Friendly staff

We felt that it was rather run down and really didn't warrant the price. We were supposedly in a superior double room but the room was small and the bathroom tiny. The television was an old portable with a very small screen. The freeview box was temperamental but fortunately after a lot of fiddling we managed to get it to turn on. (having 4 at home it wasn't as though we didn't know what we were doing!) In the restaurant we were disappointed that our first two choices of dishes from the menu were not available and that the wine brought to our table was not the one we ordered. A protest that it was after all a 'merlot' and wasn't that what we had ordered didn't help the situation nor, when it was pointed out that we had ordered a 5 year old bottle and the one brought to the table was a one year old, did the excuse that it was the same wine but that the label had been updated! However it has provided us with a very good tale to tell our our wine loving friends for many months to come for which we must be grateful!

Very relaxed atmosphere with great gardens. It is away from the noise of the town but is actually close to the town.

excellent location, rustic-romantic, a great place to stay, like in wilderness, but with style, nature all around you