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Holly-Wood Guest House

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Newest reviews for Green Gables Guest House

  • Joanne
      United Kingdom
    24 August 2014




  • Lihua
    22 August 2014


    Check in time


  • Stephen
      United Kingdom
    19 August 2014

    Location, breakfast.

    No parking


  • Karunyapone
      United Kingdom
    17 August 2014

    Location is good. Not too far from station and lake side. Breakfast is nice. The owners are kind, friendly and helpful. Room is Awesome!


  • Timothy
    16 August 2014

    Friendly staff Good breakfast Clean rooms Value for money


  • Joy
    9 August 2014

    welcoming staff who met my need for gluten free breakfasts

    Although I knew before hand that there was no onsite parking. It is a drawback.


  • Esther
      United Kingdom
    8 August 2014

    It is a lovely town. I liked the fact that there was wifi. They are located close to the station.

    I will not go into detail, but I have to say I got the distinct feeling that the owner really does not like being in the hospitality industry. We were not impressed with the welcome we received upon arrival from the owner and the cleaning staff threatening us with charges if we dare break something. I would like to also suggest to the staff to ask people what they would like for breakfast before serving a full English breakfast on a plate. As I believe there are many people like me who cannot eat everything and it can lead to spoiling the entire breakfast. To cut a long story short, I wanted to cancel our booking a night earlier due to our travelling arrangements changing. I went to ask the manager Claire about this, who responded with "absolutely no problem, we will sort it all out for you". To me, this means I can cancel without payment. Well the next morning we were handed a bill for the full period. When I questioned her, I got a very aggressive, defensive, patronising and downright rude attitude from her, telling me that her saying she will "sort it out" in no way means I will not have to pay. I realise my mistake in not reading the terms and conditions thoroughly enough, but in my defence, where I come from, one can usually assume that management will inform you of their terms when for that exact reason you ask them about it specifically and in advance. The couple that owns this place, proceeded to treat us so badly, shouting at us, that I had to leave the room as not to upset my baby. And this is something I paid for?! I believe that we are reasonable people and that this situation could have been resolved so much more amiably. If they had just been able to find it in themselves to offer a simple apology and a little bit of kindness, we would have been happy to pay for the misunderstanding. However, after such an attack, suffice it to say, I will never stay here again, and wouldn’t wish the ‘hospitality’ of these people on anyone...


  • Mary
      United Kingdom
    26 July 2014

    people were friendly very welcoming, food excellent. bed very comfy lovely location easy access to amenities. Would visit again.

    going home.


  • Mike
      United Kingdom
    22 July 2014

    Great breakfast, very friendly staff who couldn't do more for you. Very comfortable bed

    Couldn't connect to wifi on the too floor where our room was


  • Jing
    21 July 2014

    The staff were very kind and friendly.

    Old furnitures and shower facilities.


  • Josuí
    21 July 2014

    I especially loved the friendliness of the people in the hotel, and the atmosphere, as well as the location, so close to the town centre and railway station.


  • Li
    17 July 2014

    Location, breakfast and comfortable bedroom

    I need to give 5 pound if I need to put my bags in the hotel one more day


  • Rob
      United Kingdom
    15 July 2014

    We were made very welcome and instantly felt at home, thanks.


  • Anonymous
      United Kingdom
    11 July 2014

    Great place to stay when based in the area, centrally located and convenient for touring the lakes.

    Despite it being June with warm temperatures outside the staff had the heating pumping out heat all night and during morning breakfast... A little uncomfortable given the time of year.


  • Xuan
      United Kingdom
    10 July 2014

    The hotel is close to all transport, easy to find it. We walked about 10-15 mins with big luggage from railway station. It lies at a quite place without any pubs or busy stores nearby. The details of the room are considered very well which makes the stay warm and comfortable. The hosts are quite nice. It isn't like a hotel but also a visit to an old friend.


  • Paul
      United Kingdom
    8 July 2014

    the location of the property and the staff were welcoming

    nothing really would have preferred a lower floor but no problem


  • Hedi
    5 July 2014

    Close to the centre of town. Very helpful owners. Very good breakfast. We walked to Bowness from there, about 1/2 hr.

    The room was very small, too much furniture in it.


  • Anonymous
      United Kingdom
    4 July 2014

    friendly service breakfast nice

    sheets a bit bobbly no toiletries available no en suite bathroom


  • Julie
    1 July 2014

    Clean room white linen makes the difference bed very comfy


  • Meri
    30 June 2014

    Everything. The staff was super nice and breakfast was huge! Cosy and clean rooms with super comfortable beds. The location is also excellent!


  • Hang
      Hong Kong
    29 June 2014

    the location is very convenient

    the bathroom is ok。。TV dont work very well.. maybe is my problem...need to pay to leave the luggage in their place(this is the first time i met this in UK, before all the B&B i stay no need to pay for leaving luggages)


  • Trevor
    27 June 2014

    We liked the location; close to restaurants, the train station and the car rental office. The breakfast provided was excellent.


  • Callum
      United Kingdom
    23 June 2014

    Staff were lovely and welcoming. I explained that id be leaving early on check out, and I was offered a packed lunch to take with me!


  • Bogdan
    23 June 2014

    Nice town and region, beautiful house, kind people, excellent breakfast.

    I have good reasons myself to avoid the mansard rooms, but I couldn't do it on this occasion.


  • Anonymous
    23 June 2014

    Location,facilities and breakfast are super.

    Wifi signal is weak in Room 6.


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