The hotel seemed disorganised. Seems there is no communication between departments. Breakfast table not set up for any groups who are travelling together. Staff tried to charge £5.00 for a very small scoop of ice cream (special request by a member of our party as not wanting to partake in other sweets offered.) The manager did remove the cost from the bill.
Through no fault of the Hotel, we were kept awake by the band staying over on the Fri night, door banging trying to get into our rooms, very drunk and disorderly. Hotel very apologetic, offered wine as compensation but as none of us were drinking this was rejected. Negotiations ongoing about compensation.
None of the above would stop us from staying at the hotel again. Staff very good
The Staff were lovely and friendly. Rooms big, great with the dog. Saw a few people with dogs, good to know this hotel caters for them. Although the accommodation was very clean it did need a lick of paint, rooms starting to look tired.
My family all meet up for the weekend. All said we had a lovely time. We all agreed we would be happy to go back for another visit. Staff very good,