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Stock Road, Stock, CM4 9BE, United Kingdom – Show map
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90 verified reviews
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Greenwoods Hotel & Spa's staff speak: English
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Garden, Sun terrace
Sauna, Fitness centre, Solarium, Spa and wellness centre, Massage, Hot tub, Indoor pool (all year)
Food & Drink
Bar, Breakfast in the room, Restaurant (à la carte)
WiFi is available in all areas and is free of charge.
Free private parking is possible on site (reservation is not needed).
Room service, 24-hour front desk, Luggage storage, Dry cleaning, Daily maid service, Meeting/banquet facilities, Fax/photocopying, Barber/beauty shop
Newspapers, Safety deposit box, Non-smoking rooms, Lift, Heating, Non-smoking throughout
From 14:00 hours
Until 11:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
Children's cots/cribs are not available.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 89 reviews
Value for money
Show reviews from:
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Spa Food Bed Surroundings
ambience could've been better with music.
Great spa, food good and comfy room
bed was nice and big decorations were lovely in the hotel
staff didn't seem too bothered at front desk room was badly planned bath was in a bad state and chipped to hell shower wasnt brilliant lights didnt work in changing room toilets called a spa, but just a hotel with a, gym, pool really. spa's go that one step further
That I could stay the night for the staff Christmas Dinner. I had good parking and found it easy to find the location.
The rooms were great friendly and helpful staff great building too
I requested a kingsize bed and a decent view and I got Both.
Nothing really. Maybe the bathroom could be bit more updated.
The hotel is lovely
The length of wait for a sandwich in the spa
Lovely rooms. Friendly helpful staff. Lovely atmosphere . Spotlessly clean . . Made me my mum and my sister feel very special. . My sister has advanced kidney disease and they were all so attentive. Staff are the jewel in the Crown . . From reception to spa to cafe to restraint to cleaners. Fab!
Smell of Chlorine in the lobby and hallway!
Nice surroundings, good room, comfy bed, nice shower, great value for money and good facilities.
Couldn't get my bill printed and didn't email despite requesting it. Staff using their phones on shift in the restaurant. Drinks over priced.
breakfast was very good.
the decor was very dated in the room. the shower curtain rail was rusty & should have been changed years ago. the sink was badly cracked & the tap fitted did not go with the sink and was in the way when washing. filling the kettle was near imposible without soaking the whole thing. there was a hair dryer provided but no mirror near any of the power points.over all i would rate this as a mid range 3 star NOT A 4 STAR. spar area in need of updateing.
It had a quality feel
The wifi could have been included
The bar was nice and the barman was very nice. The room was very light
The room was £220 room only (breakfast over £20 each). The pillows were small and flat, the bed was very soft. There was debris in the bath and the towels were old and thin. We had forgotten our toothpaste and asked to buy some at reception but it is the only hotel I have ever stayed in that did not carry essentials. The reception area smelt very strongly of chlorine (like entering the local swimming pool). The decor was tired (lots of marks on the walls). The only socket we could find was hidden behind the bedside table, not ideal for plugging in the kettle as we had to stand it on the floor between the bed and the cabinet. We found a sock in the bedroom which may suggest the housekeeper was not very observant
Welcoming and peaceful location. Comfortable room. Excellent food served in restaurant. Great spa facilities. Friendly & efficient staff.
Stained bedroom carpet, black mould around bath which took ages to drain away, heated towel rail and extractor fan not working. £20.50 each for breakfast. Use of spa facilities after room check out at 11am - £30 each!
Spa facilities were very good and food was excellent, staff were very polite and helpful.
Being awake from 05:45, doors are so loud getting back to sleep was impossible.
The location and the spa experience.
Spa .room , restaurant
The bar was cold as all the doors were wide open so I had to retire at 10.30 to my room to get warm
I honestly cannot fault this hotel. It was perfect!
The location was convenient. The room was nicely decorated and clean. The facilities available were excellent The room service was efficient and the food was great.
It was just far to hot to be able to get a good nights sleep and as the room I had was on the ground floor I did not feel comfortable having the windows open.
The staff were so very nice and helpful. Reception was very welcoming as were the staff in the bar. The staff in the spa were very good and happy with their approach to me, a great place to stay after a stressful day at work. I look forward to have the opportunity to stay there again, even the cleaner was helpful.
The menu if I was to stay for a week would be a problem as the menu was quite small as to choice. In saying that the food I had was very good.
On checking in, we were given a twin bedded room instead of a double. This was rectified immediately and the Reception team were efficient and professional, as were the bar staff who responded to a couple of requests promptly and efficiently.
The steam room wasn't working and there was no signage or mention of this. Even after we reported it, the next day was exactly the same. This was a big disappointment for us. There was also a problem with the water, no pressure and the cold water was turned off. I almost scalded myself when trying to shower and was unable to wahs my hair. I waited at the Spa Reception, to return my gown, for more than 7 minutes without a sign of anyone. I was just about to return my items upstairs when two staff members emerged from the therapy room but there was no apology for leaving it completely unmanned or for keeping me waiting. I found this extremely unprofessional as I manage a Reception team myself, in a Corporate gym. They said they would put a sign on the showers as there was some emergency work being carried out due to the water problem. I was told it just affected the spa and not the whole building but I discovered there was no cold water anywhere when returning to my room. I checked out with unwashed hair in the end.
The rooms are luxurious.
Staff vacuuming and banging doors at 5:30 in the morning.
Couldn't have a bath has plug didnt fit!!
All staff were friendly and efficient
The hairdryer in the room was weedy but the ones in the changing rooms were good
Location, Decor, Restaurant, Sap
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