Grey Street Hotel  

The hotel was clean and the room comfortable initially until it became too hot.

The first room we were allocated was very noisy due to a fan that was outside the window. We asked to be relocated and were given another room. The noise from the fan was still there but we were assured that it would be turned off at 10 o'clock which we thought was fair enough. The fan did not go off at any time and we were kept awake by the noise. Also the air conditioning in the room did not work and the room was unbearably warm another reason that we had a very poor nights sleep. When we checked out no-one asked about our stay. We told the receptionist about the problems who said she would report it to the manager. At no time was an apology offered.

The location is a good central base for the city sights and nightlife.

The rooms are small and on our recent stay the room was very hot and the air conditioning was very hot.

The Hotel is very well placed in the centre of Newcastle

Rooms are too small, they are dark. I couldnt open the window more then two inches and it was really warm, to the point of uncomfortable. They could have warned us about getting a ticket at reception we parked outside put a tick for 30 minutes on the car. I returned to the car 43 minutes later were I found a £50 parking fine.

All good. Let us check in early and out late. Clean, good staff, great location everything was as you would like it for a city centre short break. Even lent us an umbrella free of charge which we handed back distroyed due to the unusually high winds and they were cool. Totally reccommend the place.

Nothing bad

The room was a located beside a busy boulevard a was very noisy. The noise isolation is not effective

Hotel was spotlessly clean, beautifully decorated, staff were friendly and the location is absolutely perfect for a trip to Newcastle - very close to the Quayside and also to the shops in the city centre. Close to lots of bars and restaurants but wasn't noisy at night. Excellent hotel.

Clean functional great location.

Clean, friendly, easy to find, central for pubs/bars or shops.......

Bathroom was tiny with a damp stained ceiling, room was very noisy due to the traffic. Staff were very unhelpful. This hotel was not worth the money I wouldn't recommend anyone to stay here the city has plently of premier inns which are of a higher standard then this hotel.

Hotel staff very friendly, helpful and obliging. Rooms were comfortable and warm and very clean. Location was excellent for shopping and nightlife.

The location was perfect the staff friendly and efficient

We stayed two nights the saturday night was noisy with people getting out of the bars etc

Great location with helpful and friendly staff.

They said they may refund for breakfast. Nothing yet.

Don't expect much. It is bad. Breakfast is very dismal. Staff are nice. If you have nowhere else to stay it is ok, but I hope to never have to return.