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Property Highlights

Free WiFi

Places of Interest:

Aldermans Fenwicks House (0.1 miles) Theatre Royal (0.2 miles)
Show map Grey Street Hotel

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Newest reviews for Grey Street Hotel

  • Barbara
      United Kingdom
    September 1, 2014

    convenience to shops

    nothing

    9.2

  • Jackie
      United Kingdom
    August 31, 2014

    rooms; bars; breakfasts

    8.8

  • Barbara
      United Kingdom
    August 31, 2014

    Very convenient to city centre shops. Plenty of cafes and bars nearby.

    Nothing but could have a mini fridge in the room

    9.6

  • Ananya
      Thailand
    August 31, 2014

    Good reception

    Poor wi fi

    7.5

  • Mary
      United Kingdom
    August 30, 2014

    Excellant Hotel

    10

  • Alison
      United Kingdom
    August 28, 2014

    hotel seemed very quiet but put us in room which was next to enormous generator or air con unit right outside window which was very noisy didn't get a wink of sleep next morning complain to reception and they agreed for that room so why did they put us in ?

    6.3

  • Kate
      United Kingdom
    August 28, 2014

    Location is excellent! The girl who sorted out our room change was very friendly and helpful!

    Quite shocked at the attitude of a member of staff (adam) who was astonishingly rude whilst we were trying to make a telephone booking! We also had to change rooms due to an extractor fan right outside of the bedroom window making it impossible to sleep! The next room we were given could do with walls cleaning and painting and a general update as its not what you expect for a high end city hotel!

    5.4

  • John
      United Kingdom
    August 26, 2014

    Style of building Bed very comfortable Central location

    Very noisy Room not very clean Decor dated Shower leaked Steps into room very dangerous Poor lighting

    5

  • Shirley
      United States of America
    August 26, 2014

    Great staff and central location just a few blocks from the river

    Expensive breakfast

    9.2

  • Anonymous
      United Kingdom
    August 26, 2014

    Location. Staff.

    Corridoors need revamp but rooms nice.

    9.2

  • Warren
      United States of America
    August 24, 2014

    This appears to be a totally refurbished facility where they did an excellent job. A wonderful place to stay in the heart of the city. Would be happy to return.

    10

  • Ellen
      Ireland
    August 22, 2014

    Great location for everything only 10 minute walk to shopping area and 10 minutes or less for pubs and clubs

    7.9

  • Scott
      United Kingdom
    August 18, 2014

    Location, Room & Staff

    9.6

  • Mark
      United Kingdom
    August 17, 2014

    Hotel very clean. I found that the rooms were very quiet and other residents did not disturb me at all. shower was nice and hot. bed was firm and comfy and clean.

    There are not enough channels available on the telly in the room. I got a bit tired of watching the same programs all week.

    10

  • Paul
      United Kingdom
    August 17, 2014

    The location, service from staff was good. Felt very at home

    Staff couldn't offer a corkscrew for the wine we brought on first night. :(

    8.3

  • Victoria
      United Kingdom
    August 15, 2014

    loved the atmosphere , rooms were well thought out , staff excellent , friendly and helpful . Great food next door .

    could not work out the air con so was way too hot ..should have asked for help with it !

    10

  • Daniel
      United Kingdom
    August 12, 2014

    The Location was the main feature and the staff were very friendly

    Could have done with a bit of a dust but nothing bad

    7.5

  • Suzanne
      Ireland
    August 12, 2014

    Stayed here a few times now and its always a great place and is centrally located and the staff are very friendly so we'll defo be back :)

    10

  • Anonymous
      United Kingdom
    August 12, 2014

    location

    noise beds

    5

  • Sarah
      United Kingdom
    August 11, 2014

    Reception staff were very friendly and helpfull, rooms were clean and comfortable, got an upgraded room for our special occasion

    10

  • Kerry
      United Kingdom
    August 11, 2014

    LOCATION, BOUTIQUE FEEL

    HOT AND NOISEY, NEEDS A LICK OF PAINT

    5.8

  • Wendy
      United Kingdom
    August 9, 2014

    large room & bed Bathroom

    Out side road noise

    10

  • Ami
      United Kingdom
    August 9, 2014

    Me and my friend went to Newcastle for my birthday. Firstly the hotel is literally a 5 min walk from everything you need! we had booked a double deluxe room and after reading the reviews i was somewhat worried about my choice in hotel. But when we arrived it couldnt of been more wrong. The room was bright, clean, big as was the bathroom. Perfect for our 2 night stay. The staff couldnt of been more accomodating! I would 100% stay here again and deffo recommend it.

    The fact i had to leave :(

    9.6

  • Patrick
      United Kingdom
    August 9, 2014

    King size bed and courteous staff.

    Leaving.

    10

  • Scott
      United Kingdom
    August 7, 2014

    Price and location

    Placed in a room where previous guests had complained about noise. The noise was an incessant extractor vent from the restaurant beneath that operated continuously. Neither me or my 9 year old slept. When I broke and complained about 5.30am, the night porter knew exactly what I was hearing. They offered a room swap, but this was pointless at this stage. Checked out first thing the next morning one night into a three night stay. No discount on the sleepless night. Disgraceful way to treat guests. I won't return.

    5

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