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Grosvenor House A JW Marriott HotelPark Lane, Mayfair, W1K7TN London (Show map) Very good, Score from 52 reviewsStanding on Park Lane in Mayfair, this excellently located landmark hotel is perfect for Hyde Park, Buckingham Palace, shopping on Oxford Street, and West End glamor. The exciting Grosvenor House has a stylish champagne bar, an exquisite French restaurant and a delightful Parisian coffee house. There is also a fitness center and 33 meeting rooms. Opened in 1929, historic Grosvenor House offers luxurious guest rooms and extensive facilities. Each room offers space, comfort, privacy and many modern comforts. The JW Steakhouse offers a classic American experience with tender grilled cuts of beef and fresh seafood. Park Lane Market serves light meals and classic American candy. Hotel Rooms: 494, Hotel Chain: Marriott Hotels & Resorts,JW Marriott Hotels & Resorts.
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Total Hotel Score:8.2
Based on 52 reviews Guest reviews are written by our customers after their stay at Grosvenor House A JW Marriott Hotel. |
Score breakdown
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Score filter |
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Khansa
Solo traveler
Riyadh,
Saudi Arabia
August 6, 2011
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clean and high class hotel
2 out of 2 people found this review helpful, did you?
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9.6 |
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Anonymous
Mature couple
Denmark
February 2, 2011
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Very nice atmosphere. Friendly and polite staf. Wonderfull room and very clean. We had a wonderfull evening in the Great Room.
2 out of 2 people found this review helpful, did you?
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10 |
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Deborah
Family with older children
Cheltenham,
United Kingdom
June 17, 2011
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An excellent hotel with first class facilites well run and efficient service standard throughout. unfortunate closure of the pool area due to reconstruction work to start but were told no finish date has been given for project. shame would have been perfect stay and location if available
1 out of 1 people found this review helpful, did you?
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9.6 |
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Mohammad
Mature couple
SAFAT,
Kuwait
January 13, 2011
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Close to shopping location
1 out of 1 people found this review helpful, did you?
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9.6 |
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Anonymous
Solo traveler
Egypt
September 26, 2011
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Renovated rooms
2 out of 3 people found this review helpful, did you?
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9.2 |
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Anonymous
Solo traveler
Qatar
February 6, 2011
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Everything was excellent but I hope to be online for free in the room
1 out of 2 people found this review helpful, did you?
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10 |
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Anonymous
Solo traveler
Kuwait
February 1, 2012
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Exremly friendly staff, cleaness, comfort and location.
Did you find this review helpful?
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10 |
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Ivan
Group of friends
Moscow,
Russia
January 31, 2012
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Good location, pretty nice rooms, friendly stuff Hotel blocks on your credit card full room's cost plus 100 pounds for each day
Did you find this review helpful?
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7.9 |
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Anonymous
Solo traveler
Monaco
January 30, 2012
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friendly
Did you find this review helpful?
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7.5 |
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Anonymous
Family with young children
United Arab Emirates
January 29, 2012
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The cleanilness, luxurious environment and supportive house keeping. The room allocated for me and my family including 2 young children were without adequate space for all to sleep properly, although I have clearly mentioned in my booking at booking.com as 2 adult and 2 children with ages. Due to that we were cramping for space at the bed for all 4 of us to sleep.
Did you find this review helpful?
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7.9 |
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Anonymous
Solo traveler
United Kingdom
January 13, 2012
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Great room, good location, luxurious facilities. Great breakfast. Noisy air con in the rooms.
Did you find this review helpful?
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9.2 |
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Ali
Family with young children
Doha,
Qatar
January 9, 2012
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the smell of the floor was very bad (2ed floor).
Did you find this review helpful?
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6.3 |
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Anonymous
Solo traveler
India
January 7, 2012
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The suite booked was with the executive club facility whereas was refused entry although booking.com booking confirmation clearly stated.
Did you find this review helpful?
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6.3 |
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Mahmoud
Mature couple
Abu Dhabi,
United Arab Emirates
December 29, 2011
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Location is good Room layout and size are not to the expectation. Pulse the staffs are not polite or neither helpful, especially East European staff they are very rough in communication especially with Arab customer.
Did you find this review helpful?
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3.8 |
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Anonymous
Group of friends
Bahrain
December 19, 2011
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I basically licked the location and the food also the design if the building and the restaurants and cafe. The staff of the front desk Keeping me waiting ling time in the lobby although I have booked a suite with executive lounge access were Early arrival guests can enjoy the added value with the executive rooms/suite. The room was very cold that I had to ask for an electric heater, a 5 stars Marriott should have a better heating system! Staff standing out side in the entrance should stay in doors. Its not humanity to keep them freezing out there for long hours just to open the door for the guests they are humen and deserve a better work conditions,, they can open it while they stay indoors!
Did you find this review helpful?
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7.1 |
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Donella
Group of friends
Kirkliston, Edinburgh,
United Kingdom
December 7, 2011
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Lovely hotel, great location and very friendly staff. Best " Catherine" cocktails we have tasted - highly recommend! Also steaks were fantastic.
Did you find this review helpful?
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9.6 |
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Pamela
Mature couple
Bradford,
United Kingdom
November 30, 2011
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Very well run and comfortable hotel. There were no tea or coffee making facilities in the room. Also the hotel charges for WiFi which is a disgrace considering the cost of the room.
Did you find this review helpful?
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9.2 |
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Sarah
Young couple
Horsham,
United Kingdom
November 30, 2011
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The room size was excellent and the location for matfair No tea and coffee in riom
Did you find this review helpful?
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9.6 |
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Anonymous
Young couple
United Kingdom
November 28, 2011
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The luxury of the hotel and the location. For the price, the room should have been a lot cleaner. There were a couple of bottle caps on the floor.
Did you find this review helpful?
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8.8 |
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Anonymous
Group of friends
United Kingdom
November 24, 2011
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There was poor waiter service in the bar and the service at reception was below that expected of a five star hotel.
Did you find this review helpful?
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7.1 |
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Anne
Group of friends
Persons,
United Kingdom
November 21, 2011
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Loved the spacious room which was very traditional but with all modern requirements. Bedding was beautiful and there was no intrusive noise. The staff were very nice and the location was ideal for all my requirements. I was very happy and will choose the Grosvenor again. The imposed service charges and charges for Wifi
Did you find this review helpful?
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9.6 |
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Hassen
Group of friends
sheffield,
United Kingdom
November 8, 2011
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Great service
Did you find this review helpful?
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10 |
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Anonymous
Group of friends
United Arab Emirates
August 1, 2011
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The staff is very friendly and they take very good care of the guests. The room service food is very good. Nothing
Did you find this review helpful?
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9.2 |
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Emmanuel
Solo traveler
BIDART,
France
April 15, 2011
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J'ai aimé le petit-déjeuner , que ce soit la salle dans lequel il est servi,le sens du service du personnel d' accueil et bien évidemment la variété et la qualité des aliments proposés. Le sens du service du personnel est je pense , l' élément le plus marquant de cet hotel . Meme si la prestation est excellente , les tarifs restent trés élevés.
2 out of 2 people found this review helpful, did you?
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8.3 |
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Anonymous
Family with young children
Italy
April 11, 2011
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Il ristorante, la hall, le sale di relax Le camere erano piccole
2 out of 2 people found this review helpful, did you?
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5.4 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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