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Grosvenor House, A JW Marriott Hotel
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When would you like to stay at the Grosvenor House, A JW Marriott Hotel?
Top
Based on
55
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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David
Mature couple
ponteland,
United Kingdom
November 19, 2009
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convenient location too big and impersonal, roomservice needs to be improved |
5 |
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Hisham
Solo traveller
Jeddah,
Saudi Arabia
June 13, 2009
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walkin in the hyde park the receptionst telling me I had no booking. iI gave her my name twice. |
7.5 |
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Abdulla
Solo traveller
SWANSEA,
United Kingdom
May 13, 2009
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it was fantastic and good and i liked every thing |
10 |
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William
Young couple
Denver,
United States of America
May 13, 2009
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The superior room was huge (for London), tastefully decorated, and immaculately clean. Loved the marble tiles in the bathroom. Unfortunately, we were given a 2nd floor room that wasn't properly insulated - there was loud thumping coming from a downstairs. Also, the day concierge wasn't very knowledgeable and had a surly attitude. |
9 |
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Anonymous
Young couple
Norway
May 8, 2009
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Good location, helpful concierge and friendly staff. Our room on the second floor had a poor view and we were not able to open windows because the kitchen was right beneath and the smell of food was not very nice. |
7 |
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Janice
Young couple
Adamstown Co. Dublin,
Ireland
March 18, 2009
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Perfect location, with areas such as Knightsbridge, Hyde Park, Kensingston Gardens, shopping areas & West End within walking distance or a short cab ride. A well presented hotel. |
9.5 |
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Anonymous
Solo traveller
India
March 13, 2009
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Location and the Grosvenor House brand |
8 |
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Clive
Solo traveller
Leeds,
United Kingdom
March 8, 2009
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Free upgrade! Not asked whether I wanted a paper and morning call. |
6 |
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Anonymous
Family with older children
United Kingdom
March 5, 2009
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Location and the beds Bar Staff had no experience in making drinks. Rooms were small.One room was not ready when we arrived |
6.5 |
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Anonymous
Young couple
Austria
March 3, 2009
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Confusion about room services. |
4.5 |
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Huma
With friends
LONDON,
United Kingdom
February 18, 2009
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only the room was quit wasn't clean .unhelpful staffs although i was in the ex active floor was memorable in a very bad way |
3.5 |
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Russell
Mature couple
Evian,
France
February 10, 2009
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I got one night free so the price was good. The room was an upgrade which was great,but I am not able to compare with a normal deluxe. The rack rates are massive at Grosvenor House so value for money would be disasterous at those prices. As is known London prices are too high - special deals are the only way to get room rates down to average European levels. |
7 |
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Anonymous
Solo traveller
Italy
January 26, 2009
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nice resort, good position, No wireless lan. Even if I had to pay the cionnection and to buy a cable, internet was not working and for such a five star hotel with such a price is unbelievable that i had to go out to an internet cafe. The first room they gave me had an orrible unberable smell. Is it normal? The key of the room were unmagneted twice in three days ... Normal? |
7 |
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Adel
With friends
DUBAI,
United Arab Emirates
December 31, 2008
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Pricy |
9 |
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Anonymous
Family with young children
Saudi Arabia
December 15, 2008
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Not enough choices of restaurents for a 5 star hotel |
6.5 |
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Wayne
Mature couple
essex,
United Kingdom
December 1, 2008
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a very nice hotel. i will be going back after chrismas |
10 |
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Jerilee
Young couple
London,
United Kingdom
October 22, 2008
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The renovation work is fantastic and reminds me of true english culture. |
10 |
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Anonymous
With friends
Belgium
November 4, 2009
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de prijs van de parking: £ 42 voor 1 nacht vind ik wel overdreven. |
9 |
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Anonymous
Solo traveller
Japan
September 24, 2009
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STAFFがフレンドリーである。 チェックイン、チェックアウトの手際が悪い。チェックインの際、時間が午後3時を過ぎていたにも拘わらず、- 部屋の掃除と準備が出来ていないということで、ロビーで約2時間待たされた。その間にウェルカムドリンク等- 、飲み物のサービスも何もなかった。 |
6 |
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Anonymous
Solo traveller
Japan
June 23, 2009
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到着時、チェックイン・チェックアウト共予約したものと1日遅れの日程としてホテルの予約リストに登録され- ていると言われた。結果的にチェックインはできたが、予約日程を間違うとは最低レベルのミスではないか？そ- れ以外は快適に滞在でき、良い休暇が過ごせた。 |
8 |
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Michael
Mature couple
Erlensee,
Germany
June 17, 2009
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Die zentrale Lage trotzdem sehr ruhig |
7.5 |
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Anonymous
With friends
Germany
May 26, 2009
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Schönes und geräumiges Zimmer. Lage des Hotels ist sehr gut. |
8.5 |
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Pavel
Solo traveller
Пушкин, Санкт - Петербург,
Russian Federation
May 14, 2009
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Хорошее расположение, достойный комфорт |
9.5 |
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Tore
Family with young children
Oslo,
Norway
May 7, 2009
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Sentralt beliggende, god frokost, profesjonell betjening og elegante omgivelser |
10 |
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Anonymous
Young couple
Italy
May 6, 2009
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ottimo rapporto qualità prezzo, camere molto confortevoli e ben accessoriate, vasta scelta di bar e ristoranti interni, ottima location. mancanza di strutture interne: es. piscina, spa etc... |
8.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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