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Park Lane, Westminster, London, W1K7TN – Show map
Excellent location – rated 9.1/10! (score from 305 reviews)
Rated by guests after their stay at Grosvenor House, A JW Marriott Hotel.
|Park View Suite with Executive Lounge Access|
|Premium Park View Suite with Executive Lounge Access|
|Deluxe Suite with Executive Lounge Access|
|Double or Twin Room|
|Special Offer - Deluxe Double Room|
|Superior One-Bedroom Suite with Executive Lounge Access|
|Superior Double or Twin Room|
|Executive Room, Executive lounge access, Guest room|
|Executive One-Bedroom Suite with Executive Lounge Access|
|Deluxe Double Room|
|Deluxe Double or Twin Room|
|Superior Twin or Double Room|
|Executive Double or Twin Room with Executive Lounge Access|
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1689 properties in London
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305 verified reviews
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Grosvenor House, A JW Marriott Hotel's staff speaks: English
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Food & Drink
Restaurant, Bar, Breakfast in the Room
Wired internet is available in the hotel rooms and costs GBP 20 per 24 hours.
Free! WiFi is available in public areas and is free of charge.
Private parking is available on site (reservation is needed) and costs GBP 42 per day.
Room Service, Car Rental, 24-Hour Front Desk, Currency Exchange, Ticket Service, Baggage Storage, ATM on site, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, Hypoallergenic room available, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 2 years stay free of charge in a crib.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are not allowed.
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the credit cards for more info.
Based on 305 reviews
Value for money
Show reviews from:
This stylish 4-star hotel is in the West End, 328 ft from Marble Arch London Underground (subway) Station. It features modern, luxury rooms and a Michelin-starred restaurant.
Score from 2956 reviews Very good
The Jumeirah Grosvenor House Apartments has 5-star accommodations in the heart of Mayfair, with a 24-hour concierge service, a daily maid service, and a 24-hour fitness room.
Score from 105 reviews Excellent
Thistle Marble Arch overlooks Oxford Street and Marble Arch, is a 10 minute taxi ride from Paddington Train Station which has a fast link to Heathrow Airport.
Score from 1204 reviews Good
In London's stylish Mayfair district, overlooking Grosvenor Square, this elegant 4-star hotel offers luxurious air-conditioned rooms and an award-winning Italian restaurant.
Score from 1276 reviews Good
It seems important.
Neither do l .
Location is perfect. Reception guys are so nice. Starbucks Bugatte is perfect in the morning.
A bit noisy when vehicle passed. House cleaning needs to be improved. Ventilation is a problem. Wifi signals not strong enough.
Staff + furniture
same breakfast everyday!
location and quitness
very crowded , the rooms and the toilets wasnt clean
How the staff deal with the guests
cleanness slow service no free internet on rooms
The staff were friendly and front desk are providing service with smile. The location is excellent. The room size is good.
The hotel is too old and needs good maitinance specially washrooms. There is No wi fi in the room! Getting hotel service i.e. Laundry or bell boy takes long time more than 20 min!
The Steak House
We were told our luggage was in our room. It was not. The power blew on Saturday morning to TV and air conditioning. Saturday night GE girl came at 6:25 pm for turn down, we said come back in five minutes. She never came back. We had a 6:30m dinner reservation at the Steak House, we didn't get our entrées until two hours later. Sunday morning we were woken up at 6:30 am by a bellman to get our luggage. We were nit even checking out that day! Sunday night the outlet to charge our cell phones, etc. Quit working.
The location is ideal for anything you want to do in London. Grosvenor House is elegant and very comfortable. The saff are impeccable and that is not an exaggeration. They are warm, friendly, knowledgeable and truly want your stay to be everything you want. To be honest this is why we stayed at the JW Marriott and this is why we will return. We enjoyed the JW Steakhouse as a relaxing place to have a very good meal after a busy day when we just didn't want to go out again . Thank you for a wonderful stay.
There is not one thing I can think of suggesting that you change or improve.
Staff was polite and very accommodating. Be sure to include the executive lounge
Very good service and quality of facilities
the lunage and the library
i just love everything at Grosvenor House
It is not possible to reserve in club floor and they do not have club Salon. They replace Mini Bar instead of club Salon???
hospitality of staff
location not good compared to price facility too old furniture old small rooms rooms decoration is not good, it gives sadness feeling
The service was superb. We especially enjoyed having breakfast overlooking Hyde Park each morning.
upgrade to a suite which was very comfortable. Very smooth check in and check out and helpful staff.
no explanation of where to breakfast.
Location and customer service.
Price, and reception errors. Checkup is a must.
For my needs the location, staff competence, hotel cleanliness and comfort
The stairs leading from reception to JW Steakhouse are not practical for people who have prams
Location Friendly staff Room service
Very bad mattress Exective club closed
Very poor room located on a smoke floor even though I asked for noon-smoking room.
A guy his name Roman he really helped us with every thing we've needed.. We liked the breakfast there.. The flower in the lobey..and The secutery.
I did not like that the reception and the concerge were not too helpful, when we request any thing from them they do not do it quickly we should ask them more than once and to comfirm for the third time after that they do what we want. Also I did not like the smell in the floors between the rooms, and I did not like the late check out policy, they gave us just until 1 pm and we've wanted till 3 pm.
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