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Grosvenor Hotel
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When would you like to stay at the Grosvenor Hotel?| Room type | Max | Rate |
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| Family Room |
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| Double Room |
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| Single Room |
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| Twin Room |
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General
Restaurant, Bar, 24-Hour Front Desk, Newspapers, Garden, Terrace, Non-Smoking Rooms, Family Rooms, Express Check-In/Check-Out, Safety Deposit Box, Heating, Luggage Storage, Gay Friendly, All Public and Private spaces non-smoking, Designated Smoking Area.
Activities
Sauna, Fitness Centre, Golf Course (within 3 km), Games Room, Solarium, Spa & Wellness Centre, Massage, Billiards, Table Tennis, Jacuzzi, Library, BBQ Facilities, Indoor Swimming Pool, Outdoor Swimming Pool.
Services
Room Service, Meeting/Banquet Facilities, Laundry, Dry Cleaning, Barber/Beauty Shop, VIP Room Facilities, Breakfast in the Room, Ironing Service, Bridal Suite, Packed Lunches, Fax/Photocopying.
Internet
Wireless internet is available in public areas and is free of charge.
Guest Parking
Free public parking is possible on site.
Hotel Policies
Check-in
From 14:00 hours
Check-out
Until 10:00 hours
Cancellation
If cancelled up to 1 day before the date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.
Children and extra beds
All children under 12 years stay free of charge when using existing bedding.
All children under 2 years stay free of charge for cots.
All older children or adults are charged GBP 20.00 per night and person for extra beds.
Maximum capacity of extra beds in a room is 2.
Maximum capacity of babycots in a room is 1.
Any extra bedding is upon request and needs to be confirmed by the hotel.
Supplements will not be calculated automatically in the total costs and have to be paid separately in the hotel.
Pets
Pets are allowed on request. Charges may be applicable.
Accepted credit cards
Visa, Euro/Mastercard, Maestro, Solo, Switch
The hotel reserves the right to pre-authorise credit cards prior to arrival.
In the evenings you can unwind on the terrace or in the conservatory. If you would prefer a moment's peace with a book or the paper, you can head to the hotel's library.
Le Souffle serves a table d'hote menu with a well balanced selection of local produce with a modern French twist.
The Garden Restaurant offers a 'light bites' menu. This can also be served in the lounge bar and conservatory.
Open on Friday and Saturday evenings, Mimas Hot Rocks and Raclette offers the choice of cooking your steak at your table on a hot rock, whilst you add the seasoning you want, or the raclette option of melting cheese and cooking meats and vegetables in a fun dining style at your table.
Terms & Conditions
Your reservation is absolutely secure. All personal data is encrypted and will be processed in a secure way.
Booking.com takes the privacy of your personal data very seriously. Your personal information will only be used to process your booking. For more information, read our
privacy statement.
Booking.com will not charge you any reservation fees for making this booking, nor charge your credit card. You will simply pay for your stay at the hotel.
Cancellation is free of charge provided you adhere to the notification period stated in the hotel cancellation policy (see "Hotel Policies").
More information can be found in our
terms and conditions.
Top
The guest reviews are submitted by our customers after their stay at
Grosvenor Hotel.
They are opinions of guests that reflect their experiences when staying at this hotel.
Based on
28
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Michael
Mature couple
Nottingham,
United Kingdom
December 13, 2009
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Seeing some reviews on the website after we had booked filled us with trepidation, but, we found them completely unfounded. This is as nice a hotel as I have stayed in ever. Large warm bedroom, good service, good food and a splendid swimming pool. What more could anyone want? To nitpik, the sausage at breakfast tasted full of preservative, and after the first day I left it alone. Do something! |
10 |
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Dave
Mature couple
Wantage,
United Kingdom
December 4, 2009
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The service and amenities at the hotel were first class. I would recommend this hotel to anyone who is looking for comfort, location and service from a Torquay hotel |
10 |
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William
Mature couple
ABERDARE MID GLAM,
United Kingdom
November 30, 2009
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warm and comfotable pity there was no lift |
7.5 |
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Jack
Family with young children
The Hague,
Netherlands
August 17, 2009
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The location nearby the seaside is okay. The outside pool is nice for kids. The size of the family room, with bunkbeds/ extra bed/ separate room was nice. Reception/ poolstaff friendly. The value for money was not good. Hotel looks very 'outdated'. Inside swimming pool very small. |
4.5 |
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Anne
Mature couple
Bristol,
United Kingdom
August 6, 2009
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Staff were friendly and helpful and the room was clean. Indoor pool area was pleasant. Decor was very dated and in places quite shabby, especially in parts of the dining room. Room was very small and uncomfortably hot even though the weather was not excessively warm. |
5.5 |
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Denise
Family with older children
Kings Heath, Birmingham,
United Kingdom
August 3, 2009
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The outside pool was lovely and warm, extremely useful based on our Summer! The waiter service around the pool was particularly good, but not sure if that was a standard thing or just down to the general friendliness of the staff. would have prefered a continental option at breakfast as with the best will in the world it's too much to have a cooked breakfast every morning. |
7.5 |
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Christopher
Family with young children
london,
United Kingdom
August 2, 2009
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only the breakfast there was a strange smell sometimes in the room.The beds could have been more comfortable.The net curtains had holes.The cistern on the toilet made a filling up sound all night long. |
5.5 |
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Janet
Mature couple
Wokingham,
United Kingdom
July 30, 2009
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The staff were all friendly. The pools were nice. The food was good. The room was smelt smoky and musty - my partner thought the mattress smelt of body odur. |
6.5 |
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Anonymous
Mature couple
United Kingdom
July 29, 2009
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Parking was poor as we had to park in a car park approx 100 feet away. |
10 |
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Caroline
Young couple
Long Eaton, Nottingham,
United Kingdom
July 28, 2009
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Everything was enjoyable, the staff was extremely friendly, the hotel was clean and had many useful facilities including a hairdressing salon, sauna, solarium, jacuzzi, indoor and outdoor pool, so plenty of opportunity to relax and pamper yourself whilst feeling right at home. It was quite a walk from the hotel to the town/Harbour of Torquay however this did not in any way spoil the pleasant experience we had and would recommend this to anyone.The hotel is very close to the beach and other facilities including bars and hotels with entertainment. |
8.5 |
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Amanda
With friends
Newquay,
United Kingdom
July 1, 2009
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We only stayed one night but the room and breakfast facilites were excellent. Location perfect. We were on the 3rd floor and it was a warm night, it was quite stuffy in the room |
7.5 |
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Anonymous
Family with young children
United Kingdom
July 1, 2009
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the indoor swimming pool great, receptionist's welcoming really helpful, the room was massive and very comfortable would recommend to anyone with a young family the resturant staff were very abrupt and looked at us like we had three heads when we walked in, all they did was stand about chatting to themseleves the breakfast was cold toast and food that had been on the hotplate since breakfast started very dissapointed with that! |
10 |
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Henry
Solo traveller
Helston,
United Kingdom
June 2, 2009
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Helpful staff For the cost very satisfatory |
10 |
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Sue
Solo traveller
High Bickington,
United Kingdom
March 18, 2009
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The staff were very helpful and thoughtful. The pool area needs some refurbishment. |
8 |
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Anonymous
Mature couple
United Kingdom
March 2, 2009
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The room was like a run down student let. Mould and stains on the ceiling and walls. Furniture and bed were old and chipped. Milk for tea was off. Overall not a good experience. The hotel desperatly needs an update. |
3.8 |
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Nick
Young couple
KILMINGTON, AXMINSTER, DEVON,
United Kingdom
March 1, 2009
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Quite close to town centre Lots of stairlifts about. Breakfast buffet had been there a long time, and was not a very good standard. The room was very dated, shower was not consistantly hot. TV tuning was bad. Have stayed in better 2 star hotels. |
5.5 |
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Anonymous
Young couple
United Kingdom
February 15, 2009
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The bed was amazing, very comfprtable and big! The room was big as well and very nicely decorated.Bathroom was ok. The staff needs to improve their service! |
6.5 |
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Susan
Mature couple
Birmingham,
United Kingdom
January 5, 2009
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The staff were a credit to the hotel. Very friendly & helpful. It was a little shabby in places, including our room, which was so packed with furniture, it made it even smaller. |
6 |
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Wendy
Family with older children
rusper,
United Kingdom
December 20, 2008
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the games room, we used the most.there was a very gfood singer, that was not really our thing, but everyone else seemed to like it , and we could enjoy it,but still play pool etc in the annex off from it, so it was well thought out the hot water system was a bit antiquated, my son got scalded when the cold water suddenly shut off whilst having a shower, |
10 |
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Paul
Mature couple
Derby,
United Kingdom
November 17, 2008
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Nothing was too much trouble for the staff. Our bed was very uncomfortable and creaked at the slightest movement. |
8.5 |
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Anonymous
Mature couple
United Kingdom
November 14, 2008
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Very friendly staff, good entertainment only the stairs! |
7.5 |
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Anonymous
Family with young children
United Kingdom
August 2, 2009
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Really bad experience. I travel a lot but I've never seen such disastrous situation...We spent 4 nights and all this time I suffered because of rush, believed from moskitoes.. Reality was worst - bedbugs. It was not very nice when I saw them crawling on my little daughter's body. I have only one advice for this hotel - you have to call sanitation service as soon as possible. Without any doubts - this hotel is out of my list... |
4 |
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Ameen
Solo traveller
london,
United Kingdom
October 6, 2009
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There are no comments available for this review |
9 |
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Kieron
Solo traveller
isle of wight,
United Kingdom
August 11, 2009
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There are no comments available for this review |
4.5 |
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Alison
Mature couple
portsmouth,
United Kingdom
August 4, 2009
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There are no comments available for this review |
7 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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