Grosvenor Hotel  

We were v impressed by the afternoon receptionist, especially when we requested a couple of things to be attended to, which she did, with a smile and straight away - excellent staff member. We were having a Special Delivery the following day and it was dealt with immediatley it was received, by the morning (male) receptionist. The evening bar staff was very helpful and polite. Our flowers and chocolates were waiting in our room and the ordered ones for the morning duly delivered at breakfast - all greatly received and enjoyed. The morning dining room staff was very good. A good all-round experience and pleasant return.

Our room's bathroom could do have somewhere for toiletries to be places, as there was only a low window ledge for such use - not good. The bathroom is also very cold. I feel that the 'braised belly pork', which was in fact tough, needs to be presented as a braise and not a grill item - it was obviously a rushed dish.

The Staff were friendly and efficient and nice to see English people in cluded. Breakfast was plentiful and tasty. Dinner Saturday night offered variety at varying prices.

The Wedding Disco was tuned into Bass music only it seemed! We were told it should not affect us but we only found, out about it on booking in!

The location, character and good value.

I do think they have a problem with the level of noise from the disco if there is a function, particularly if your room is above the function room or bar. We were told that there was a function on Saturday night and that there would be "some noise till 12pm" and to be fair the disco did stop at 11.30pm But the level of noise is very high (we could hear every word of every song) so forget the idea of getting any sleep before the disco stops.

The Hotel staff were all very friendly and couldn't do enough to make our stay enjoyable. The breakfast was perfect. The location was idyllic. Overall a brilliant place to stay and we are looking forward to our next visit.

The hotel was quiet & comfortable. The food was very good and the village of Stockbridge has an excellent varirty og good quality shops.

The bar and restaurant staff (3 in total) appeared to be doing everything. Some more staff would certainly help in these areas.

The staff were very helpful in dealing with matters on arrival and payment when we left, over which there was some confusion as to whether we had alrady paid on line.The bar staff were helpful and polite in recommending food off the lunch menu that they were happy to prepare in the evening.

We returned to the hotel at 11.00 pm and a night cap would have been nice but the bar was shut, as indeed was every other one in town.

The bed was very comfortable. Breakfast was very enjoyable.

all

Free wifi, convenient location and parkin in village centre Good heating

No double glazing apparent, noise from road traffic

Pleasant welcoming staff

Rooms are a little tired

My son had his wings parade at middle wallop and his evening do at the Grosvenor so the hotel was th perfect choice.

Hotel was great with helpful and friendly staff

Bed was nice and comfortable,breakfast was excellent and so was the service

Hotel was very nice and the menu looked fantastic however when we arrived we were told we would struggle to eat in the hotel as a wedding function was on and another large party.