Grosvenor Hotel  

The bed slept well, the linnen was clean

The noise of other guests in rooms in same corridor.

Welcoming helpful staff Nice bar Nice building

Rooms verging on scruffy side Dreadful lighting in rooms

I have stayed at the Grosvenor on several occasions. It is extremely comfortable, good service, good food and all theStaff are very friendly. Its location is also good for me and members of the Family. I booked this one night stay at the last moment and was very pleased that there was availability.

The Location in Stockbridge and Restaurant was excellent

The Bathrooms needed updating

Well managed English hotel, in very attractive English country town. Typiocally 'Midsomer Murders' territory. Rooms could do with aircon but never the less an excellent hotel.

my room on the front got quite hot.

Very clean, when I had a minor problem on the first night it was sorted immediately. Staff very friendly.

Rooms, while clean, could do with a lick of paint. Eggs Benedict consist of toasted muffin, ham, poached egg and hollandaise sauce, not, as was served here, topped with a large dollop of mayonnaise!

Excellent dinner at a reasonable price

Some of the bedrooms looking a bit tired

We were v impressed by the afternoon receptionist, especially when we requested a couple of things to be attended to, which she did, with a smile and straight away - excellent staff member. We were having a Special Delivery the following day and it was dealt with immediatley it was received, by the morning (male) receptionist. The evening bar staff was very helpful and polite. Our flowers and chocolates were waiting in our room and the ordered ones for the morning duly delivered at breakfast - all greatly received and enjoyed. The morning dining room staff was very good. A good all-round experience and pleasant return.

Our room's bathroom could do have somewhere for toiletries to be places, as there was only a low window ledge for such use - not good. The bathroom is also very cold. I feel that the 'braised belly pork', which was in fact tough, needs to be presented as a braise and not a grill item - it was obviously a rushed dish.

The hotel was in a great location, very close to the River Test which is why we chose it in the first place. The rooms were spacious and immaculate. The food was amazing, highly recommend eating in the restaurant. The breakfast was lovely, we had smoked salmon and scrambled eggs all included in the price which is extremely reasonable.

The hotel is in need of a revamp but given the style and location, it's not essential and doesn't hinder your stay at all.

The bed was very comortable and the room and bathroom very clean. The bar was pleasent and breakfast was just right for us. Check in and out was fast and efficient.

the shower control valve was faulty more water was comming out of the taps then the shower head reported to reception on check out. The tea making facilties were good but no plug for the kettle had to use the plug by the T.V. or the ones by the bed having to put the kettle on the floor to boil up.

Room 22 toilet flush poor .tv old no remote.2 Tea bags between 2 we stay here a few times a year with no problems sometimes there is 8 of us as a club I do not know of any major problems.

Bed was nice and comfortable,breakfast was excellent and so was the service

Hotel was very nice and the menu looked fantastic however when we arrived we were told we would struggle to eat in the hotel as a wedding function was on and another large party.

Location

The smell of cheap air freshener. Only a continental breakfast is included in the room rate. Other hotels in the area include full breakfast and charge about the same for rooms. It all feels old fashioned, dark and pokey. Its crying out for a make-over.