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Wrexham Road, Pulford, Pulford, CH4 9DG, United Kingdom – Show map
|Double or Twin Room|
|Standard Twin Room|
|Deluxe Double Room|
|Family Room (2 Adults + 2 Children)||
|Superior King Room|
|One Night Special|
|Executive Double Room|
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1 property in Pulford
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213 verified reviews
The staff speaks English
Grosvenor Pulford Hotel & Spa's staff speaks: English
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WiFi is available in all areas and is free of charge.
Free private parking is available on site (reservation is not needed).
From 2:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 2 years stay free of charge when using existing beds.
All children under 2 years are charged GBP 7.50 per person per night in a crib.
All older children or adults are charged GBP 12.50 per person per night for extra beds.
The maximum number of extra beds/cribs in a room is 2.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. Charges may apply.
Cards accepted at this property
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Based on 212 reviews
Value for money
Show reviews from:
Within the grounds of Chester Racecourse, this Holiday Inn Express provides free Wi-Fi, a 24-hour front desk and impressive views. Chester’s historic center is just a 5-minute walk away.
Score from 1324 reviews Very good
In the heart of Chester, Oddfellows features a stylish bar and a modern restaurant, along with boutique-style rooms. There is free Wi-Fi throughout the premises.
Score from 380 reviews Wonderful
The Royal Hotel sits majestically on the banks of the River Dee in the heart of central Llangollen and is one of the landmarks that has come to define this stunning Welsh town.
Score from 388 reviews Good
With a Grade II heritage-listed, mid-18th century building at its core, this well-placed country hotel has a rich history.
Score from 454 reviews Good
May 19, 2015
Made to feel welcome plus am dog feels the same
May 14, 2015
staff really friendly and help full. Beautiful rooms big comfy bed, amazing bathroom with fluffy towels. Dinner was amazing in nelsons bar really worth the visit
May 12, 2015
Friendly and very helpful staff, great location and lovely room made this a great birthday treat! The card and chocolates were a very thoughtful gesture too.
April 28, 2015
Staff very friendly and go out of there way to please you.
April 28, 2015
For the price of the room you got no breafast
Staff were excellent and facilities
April 28, 2015
About the renovation of some area I hope they'll findish soon...
What I like about this hotel very unique with their interior and the spa make it more better. Staff very cool...
April 28, 2015
Food in both Nelson bar & Ciro Brassire were excellent and worth every penny, spa treatments were the best I've experienced. People on here seem to be complaining about the building work but it has no effect whatsoever on the stay.
April 27, 2015
Everything was great.
This was our second stay at this hotel. Everything is just lovely, staff, rooms, food, surroundings. Perfect!
April 26, 2015
April 21, 2015
Building working going on! No one informed us before arrival! Banging going on from 8am all day including weekends. Having to use porta loo outside!!!!
Fantastic staff and wonderful food
April 19, 2015
Small cups in room, mugs would be better
April 16, 2015
My only negative comment would be that the room we stayed in this time was at the top of the hotel so the ceiling was low and angled in parts of the room but that is only I minor negative as the room is still very nice and comfy just like all the rooms we have stayed in previously.
The grosvenor pulford is one of mine and my partners hotel, the staff are always pleasant and helpful, the food in ciros is excellent and nelsons bar is also very relaxing. I enjoy the leisure facilities as well.
April 14, 2015
We stayed in the superior room and it was lovely very nice big comfortable bed
April 13, 2015
Building work going on, toilets for restaurant outside. Been here plenty of times but would expect a better price under the circumstances.
Room was clean and a good size.
April 10, 2015
The room was small, overpriced and the door to the room did not fit, which meant we could hear all persons checking in at reception and lots of noise from the staff themselves
The hotel arranged for the room to be ready on arrival as we were attending a wedding at the hotel and it was.
April 9, 2015
There is a tray charge for room service on everything of £5 which is a bit steep when you're just ordering a couple of drinks. There is building work being done on site at the moment which takes away from the appearance of reception and the outside of the building but it didn't impact on our stay at all and the staff were lovely about it.
The room was beautiful and the leisure facilities were so relaxing. Really liked the fact that the leisure facilities were one in one out so it didn't get too busy. The food in both the Nelson pub and Ciros was lovely and the staff were amazing.
April 7, 2015
Only fault I found was that it was very noisy. You could hear every noise from the room from people passing through the halls to there rooms
Lovely staff and rooms were very nice and clean
April 4, 2015
The place is a building site and the facilities are worn out (gum, rooms, pub)
Facilities are getting very tired. Take a look under the bench in men's changing room of gym, oh dear. Bedrooms also need refurbishing. What was a brilliant hotel is now tired and old.
April 2, 2015
The only thing to note is that one if the Bar Staff looked she didn't want to be there and she appeared very agitated. This was in no way a reflection on the rest of the staff who were more than helpful and very pleasant. I would definitely stay again.
The facilities' were stunning and our room was better than expected.
March 31, 2015
March 31, 2015
The strong smell of lemon from the spa drifts into the brasserie which is a shame.
Everything had been thought of in this hotel and the rooms were really modern and clean! Excellent service and absolutely stunning spa and treatments!! Lovely pool, sauna and steam room! Food was delicious too!
March 23, 2015
We found that the cleaner on our first day left the rubbish and her cleaning cloth on the floor in the bedroom. After the first day we were not left the required number of towels for the room or spa, no bath bombs left. We had to keep asking at the reception for the items.
This is our 2nd visit to the Grosvenor, we like the location, the atmosphere , the facilities and the choice of places to eat.
March 23, 2015
We paid a little extra for a superior room, sadly it was located near an extraction fan running 24/7 which disturbed our sleep.
Friendly helpful staff, swimming pool & spa area excellent. Large comfortable bed. Generally a nice hotel, would be happy to recommend or return.
March 22, 2015
Customer service very good all staff friendly and helpful. Bed very comfy had a good nights sleep and it was very quiet at night could not hear any other guests.
March 21, 2015
Had booked spa treatment by telephone for Sunday morning. They had no record of the booking and asked if I had an email confirming as they Always send one. Made me feel I'd made it up. Very embarrassing as the sole purpose of booking this hotel was a spa gift for a friend. Was not told about all the building works either.
Location was great to get to Chester.
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