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Grosvenor Kensington Hotel
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When would you like to stay at the Grosvenor Kensington Hotel?
Top
Based on
1222
reviews
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Show scores of:
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Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Julie
Mature couple
Colchester,
United Kingdom
October 29, 2009
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the very central location, the breakfast was good with lots of choice, no alternative to dairy milk for cereals tho' The only criticism that I have is the hotel needs some refurbishment, lots of chipped paint, peeling wallpaper and the sink in the on-suite had quite a large crack in bowl, on a positive note, it was clean and comfortable |
7 |
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Russell
Mature couple
northampton,
United Kingdom
October 29, 2009
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very quiet, wonderfully located for the royal albert hall and excellent breakfast. the television did not work. |
9 |
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Anonymous
Mature couple
United Kingdom
October 28, 2009
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It is idally situated for many of Londons attractions, the hotel staff were very helpful indeed The hotel decor is looking a bit tired, the heating was turned up to high, the TV had very poor reception and the air conditioning was ineffective |
6.5 |
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Anonymous
Mature couple
Ireland
October 21, 2009
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Great location for travelling to London, walking or by tube. Excellent breakfast. No dinner served in hotel. Room needed an update and too hot at night. |
7.5 |
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Lynette
With friends
EAST KILBRIDE,
United Kingdom
October 20, 2009
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I liked the location of the hotel. IThe hotel was clean although the decor was old and needed freshened. The rooms were uncomfortably. Would recommend on the location factor. |
6.5 |
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Anonymous
Mature couple
United Arab Emirates
October 19, 2009
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It is too much close to bus facilities and South Kinsington Underground. They didn't alow us to check in even half hour before 2 O'clock, and there were a false fire alarm around 3 AM, but the staff were the first to run away, and there were nobody to explain what is going on. All the photoes displayed on the website are totally different from what we got. They are showing the rooms of the Royal Suits, but the double rooms are too small. |
4.5 |
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Karl-erik
Solo traveller
sundsvall,
Sweden
October 17, 2009
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Location and breakfast quality Bad service, Bad room standard, Ongoing road work all night |
3.5 |
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Paul
With friends
Ryde,
United Kingdom
October 14, 2009
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Good location The staff were good but one of them had never heard of the Albert Hall and his english was poor. Lack of milk in our room for tea. Staff tired and not very friendly in the breakfast bar. |
6 |
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Christine
Mature couple
newmarket,
United Kingdom
October 13, 2009
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cleanliness, no noise room and bathroom were too hot and couldnt turn the heating off |
7.5 |
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Robert
Mature couple
BRISTOL,
United Kingdom
October 12, 2009
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There were no restaurant facilities for evening meal |
8 |
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Anonymous
Mature couple
United Kingdom
October 12, 2009
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The location was very good Room in need of refubishment. Bed must be very old. Fire alarm went off. I know it was not your fault but staff could have come out to see if anyone was cold or sick etc. |
5.5 |
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Greg
Family with young children
Sailsbury,
United Kingdom
October 11, 2009
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The 10% we got off the bill at the end of our stay! Should have been 50%!!! There were holes in the carpet, paint coming off the walls, also we were put at the front of the hotel where the road works were underway until 5AM!!! We traveled with our 1yr old daughter and was forced to put her in the bathroom so she was able to get a little sleep. Oh yeah there was a hole in the wardrobe where some one/some thing had hit it. |
3.5 |
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Janet
With friends
Bow, Credition, Devon,
United Kingdom
October 9, 2009
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Convenience for The Royal albert Hall I thought the room was in need of refurbishment! |
6.5 |
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Joanna
Family with older children
Attard,
Malta
October 9, 2009
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Considering it was on a busy road the bedroom was very quiet. We also liked the fact that it was only a minute away from the tube station |
7.5 |
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Concepcion
Family with older children
Camborne,
United Kingdom
October 7, 2009
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The staff were attentive and hepful Carpets quite threadbare in places Cracks in the tiles in bathroom I felt some areas were in need of refubishment |
7 |
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Anonymous
With friends
United Kingdom
October 7, 2009
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All the staff were very helpful & friendly. Excellent breakfast. Some decor in need of attention - broken window frame in bathroom & other rooms. |
9 |
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Peter
Mature couple
Valbella,
Switzerland
October 6, 2009
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It was not to far away from the place of my Conference It is reasonably old fashioned and worn out, for instance; the lifts are very slow ! The Staff however was excellent and the breakfast very complete. |
6.5 |
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Kylie
Young couple
Castle Donnington,
Australia
October 5, 2009
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Fabulous Location Reception weren't overly helpful and spoke limited English. |
6.5 |
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Hannes
Solo traveller
Dresden,
Germany
October 2, 2009
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Everybody knows this old style London hotels which have never seen any improvement in the fast (?) fifty years, but for that price you cannot demand more. It was clean, quiet, with free Wireless Internet and a good breakfest. |
9 |
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David
Young couple
Glasgow,
United Kingdom
September 30, 2009
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Location was close to the Royal Albert Hall where we were attending a concert that night |
7.5 |
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Stephen
Mature couple
Mountsorrel,
United Kingdom
September 28, 2009
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Good location for the tube and the Royal Albert Hall with friendly staff and good facilities. |
7.5 |
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Kathleen
With friends
Wellington,
United States of America
September 28, 2009
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We enjoyed our stay at the hotel The lighting was very poor in the room |
8 |
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Anonymous
Mature couple
United Kingdom
September 28, 2009
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Good size rooms, average breakfast, bathroom needs upgrading, staff excellent. |
7.5 |
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Anonymous
Mature couple
United Kingdom
September 24, 2009
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Staff were friendly. Location was excellent for what we wanted. Hotel was OK fot our purposes. we were only there for one night so did not use many of the services. Decor was tired and badly needs updating. Carpet in our room around was frayed around the edges. Bathroom clean but again needed updating.Public areas were rather dingy although clean. Bar is dismal!! the furniture was old and worn and the lighting dark making it unwelcoming. Windows could have done with a clean!! |
6.5 |
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Stephen
Mature couple
Telford,
United Kingdom
September 23, 2009
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Excellent location, room large and very well equipped, super breakfast and superb value for money. |
10 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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