Guest Lodge Penzance

Convenient for ferry to Scilly. Clean but basic bedroom and bathroom.

Location. Staff at the beachflield hotel reception were very helpful and very handy . My first impression while booking in beachfield hotel was good, first impression of guess lodge room was shocking - not my expectation of a hotel room at all. Bad standards and hygiene in the guess lodge rooms. Brown dirt marks along shower tub and in fridge. Room not smell fresh and unwelcoming. Not worth £50 per night at all. £50 double room, reduced rate, no breakfast in a hotel sounds grand but not the guess lodge. Does anyone pay normal rate for the guess lodge? Half the price would have satisfied me

Bed linens not smell fresh on arrival - pillow cases appeared to have been used, cheapest toilet paper, room scarcely cleaned on 2nd day but lost a pair of sunglasess in the room, dust/dirt along the shower tub, broken toilet seat, dirty fridge, no heating, banging noise late at night and early morning, I don't understand why the lodge is being advertised as a hotel, the beachfield hotel where clients book in and out is completely different-£50 per night with no breakfast the room was unimpressive... No informmation about the lodge in the rooms or handed to clients on arrival. Please wash duvets, quilts and pillows and keep rooms fresh, comfy and uplifting. No view, felt like in a cluster- stuffy.....dissapointed

Friendliness and helpfulness of staff

I found the staff very friendly and helpful, the location was close to the sea and to the town which was very convenient having children.

Quiet and friendly.

The construction outside the window began early in the morning. Better signage for the the location of the entry.

Travel by ferry to the Isles of Scilly and return by air

In a good, fairly central, location.

No lift. Quite a problem with luggage, young baby, buggy etc. Requested a cot when I booked, but we didn't get one. Manager said something about fire regulations. Strange. How come 2 other rooms had cots? (according to the employee who was trying to find us one.) Sent us up a baby seat!!!! Both soap containers were empty. Metal stand was rusty. Can't answer question about reviews. Havn't read them! Also, I chose it because there was nothing else available! Would not stay there again. Also overpriced.

I stayed for 2 nights which was last week ( 28,29 of july ) and my wife and me felt iching and i could see even by eyes we had more than 10 spots.. i thought there was bed bugs or something...... i still have marks now... i told to reception and she said sorry.... but is that all...?? just say sorry... for slept with bugs or something... i like room was cosy and good for value... but.............. but.............. no thanks any non invited animals or insects please...

good value for money. looks a bit dodgy from the outside and did not like the city, but the room was good (clean, tidy). But make sure you stay there on weekends only because there is a huge construction side right next to it

The accommodation was basic but it was on the seafront, clean and very convenient. The price was reasonable and we were happy with the deal.

There was no view and a smell of dampness in the entrance downstairs.

the room and en suite were clean,walking distance from town,very good to have safety key codes on all the doors.

the only thing i did not like was that the window was too high and small,the room at night was boiling.

Hassle free. Quiet. Situated next to the hotel, there is no reception just a key coded door then rooms. It was just what we needed.