The Gatwick White House Hotel  

Stayed on the returned trip of our holiday. Pick up from airport to hotel was quick. Comfortable beds. Good breakfast. Clean rooms. Friendly staff.

Breakfast finished at 8.30am. (Could be 10.00am?). Check out by 10.00 am (could be 11.00/12.00). Room 7 suffered from noisy people again?

This hotel or hostel is ideal for one night's sleep after or before flying in or out of Gatwick. The best part is the airport transfer van which picks up and drops off at the airport/ trainstation at Gatwick every half hour during the day. Very reliable, helpful service at a great price.

There is a kettle for making coffee or tea with milk provided in the room. No eating in the room, but tables, chairs, a small bar are open downstairs for meals at any time. Continental breakfast, cereal, toast, jam is adequate. Adding cheese would be appreciated.

A very powerful shower (but problems with drainage), and very warm on a chilly night.

We chose this hotel because it was in the right location for Gatwick, and seemed to be value for money. However, we had to pay extra to park; the staff we met were quite off-hand; the room faced the a23 and did not have double glazing, so there was a lot of traffic noise; the electrical sockets were literally hanging out of the wall, very dangerous; the shower tray failed to drain properly and threatened to flood; people were coming and going from the early hours so we didn't actually get the sleep we'd planned. So we will not stay there again and will choose to pay more and get better value - our mistake.

Nice rooms, clean. Well worth of money.

The shuttle was few pounds to airport. Free would be better :)

Nothing - stay near Gatwick prior to flights several times a year. This is by far the worst hotel we have ever stayed at. Will never use again and Booking.com should not offer it. Breakfast was reasonable but not worth the list price of 7.50.

Everything except the location which was convenient - however the airport connection were terrible, minibus falling apart, schedule not kept to, attempted to charge a fellow customer who had booked for free transfers. Used restaurant as we didn't have transport to go elsewhere, food was terrible, menu very limited - indian staff running it, so I thought a curry would be safe - tasteless. Room cramped, no soap for shower, no air conditioning, noticed in the morning that he sheets were not clean and had stains.

The staff were friendly and elpful when we had questions etc it was also handy to be close to the airport!

My stay at this hotel was a pleasant surprise after reading the previous negative reviews, all that were available. Buckingham Palace it is not, but you get what you pay for, and more. This is as good a budget hotel as I have stayed at, with friendly and helpful staff, a good included breakfast, and a free transfer to the airport. There was even a telephone in my room. The hotel is conveniently located between Horley town and where I returned my rental Car -both within walking distance. A nice features was the large aquarium along the dining room. The only thing missing was a soap dish in the shower, but having brought this to the attention of the Manager I´m sure one will be prvided by the time of my next stay here.

The best is water there and well pleace tv

cleaning should be more profesional

Firstly tried to charge me £6.00 for parking...Residents don't pay...cheeky move... The place stunk of paint..rooms to hot..no thermostats on rads..had to leave window open and it was minus 5c outside...bad news.. What a rubbish breakfast No menu....fried egg came on a cold SIDE PLATE...Sliced Bread on the floor...no hygiene care taken at all. Cold Tea..no hot water..everything too much trouble for catering staff..bloody ignorant..Made FAWLTY TOWERS look like the RITZ....never been anywhere like this before... Will not come back to this place.

The price. The early morning taxi service back to the airport was good.

I was not impressed by the 45 minute wait we had to endure at Gatwick for the hotel's green minicab to take us to the hotel. Cheap but not very cheerful!

good location for access to the airport

lack of facilities locally

Great price, great value. Clean sheets, OK shower, free Wifi.

Alarm went off in unoccupied next door to mine at 4.30am, was so loud I thought it was the fire alarm and went outside. Discovered my error and turned off the alarm, must've woken the whole corridor up though.