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Newest reviews for Gwydyr Hotel

  • Lorraine
      United Kingdom
    August 28, 2014

    Well priced accommodation in an excellent location.

    9.6

  • Duncan
      United Kingdom
    August 25, 2014

    The Gwydwy Hotel is in a terrific central position of the beautiful town of Betws-y Coed. Gwydwy is clean and spacious, the food is simple but well presented and tasty.

    Although the staff were polite and friendly it was quite hard to find them. The hotel was apparently full while we were there but seemed to run with a skeleton staff. The room we had was at the front and could benefit from thicker curtains or a blackout blind as a very bright street light spoilt our sleep, each time we woke up it looked like daylight and we wondered if we had overslept.

    5

  • Simon
      United Kingdom
    August 23, 2014

    Very convenient location Good size room Breakfast Bar

    Nothing

    7.9

  • John
      United Kingdom
    August 20, 2014

    breakfast.

    10

  • Roy
      United Kingdom
    August 20, 2014

    Brilliant location

    Shabby chic without the chic

    7.1

  • Peter
      United Kingdom
    August 19, 2014

    Staff Car parking facility Efficient Wi-Fi Cleanliness

    7.9

  • Anonymous
      United Kingdom
    August 18, 2014

    Location

    Fried bread tasting of old oil, hence not eaten after the first bite.

    5

  • Lisa
      United Kingdom
    August 17, 2014

    Staff were pleasant!

    Broken bed, poor sleep, additional cost for breakfast! Broken toilet seat, loose bed side light. No offer of reduction in price upon telling of room condition.

    6.7

  • Alan
      United Kingdom
    August 10, 2014

    Location is great for Mt Snowdon, opposite a park area so good views, Easy to find on the main high street, Excellent food at reasonable prices, All in all a good place to stay over night or longer stay's.

    some people complained that the rooms were in need of TLC agreed, But in respect our room was clean and tidy and very comfortable. A work in progress good luck to the new owners.

    9.2

  • William
      United Kingdom
    August 9, 2014

    Beds and location and down stairs decor

    Outdated bathroom so much so that we did not shower for the 2 days that we were there. Went to make a cup of coffee and the kettle was not very clean with a big hair over the top. Did not like the sink in the bedroom

    5.8

  • Donald
      New Zealand
    August 8, 2014

    Lovely staff

    7.5

  • Elaine
      United Kingdom
    August 7, 2014

    Very helpful staff Great location

    No towel or toilet roll holders . No telephone. No bathmat or handrail. No table/desk

    7.1

  • Elaine
      United Kingdom
    August 7, 2014

    Location, we could also take our little dog and the shops were good. We could park in the car-park and walk around the area at leisure.

    Checked in and shown to our room before we were told that breakfast was £10.50 each, extra charge. The "beautiful view" was of the-park....complete with dog mess around where we parked. The bed was extremely uncomfortable, we had hardly any sleep at all during the two nights stay. We also had to keep asking for more milk, sugar and tea/coffee. I did mention the bed to the lady that checked us out, but she was disinterested, and told me that the room had had a new mattress. I explained that we were rolling into one another during the night, but she seemed as if she couldn`t care less. We ate there once and the meal was very small and served on cold plates. I still have a bad back from the bed. The two nights cost £130, without breakfast. The room was not very good, it needs bringing into the 21st century. Decent sized bath towels would be a plus too.

    6.3

  • Anonymous
      United Kingdom
    August 5, 2014

    The room was nicely decorated & the view was great. Housekeeping staff were very pleasant & took the time to talk & take interest. The bar menu at the hotel needs to be updated & made a lot more interesting especially with all the competition around.

    The staff when we arrived ignored us for a while & the bar man was easily confused he walked off to do another job still with our change in his hand. In the bar we did feel more of an inconvenience than a customer. Breakfast was fine but again staff didn't seem to care we were there & didn't explain about breakfast & there were no menus either.

    6.7

  • Marcia
      United Arab Emirates
    August 3, 2014

    While we were there my husband was taken ill. The staff were very helpful and caring. We also left things behind in a drawer! These were sent on the next day with no problem. Excellent service. Thanks.

    8.8

  • Michael
      United Kingdom
    August 3, 2014

    Location was ideal, both for the village and for travel around North Wales. Parking on site, pleasant and helpful staff, nicely refurbished downstairs areas. Room very clean and well serviced. Beds comfortable. Easy to book.

    Room in need of refurbishment but I gather this is on the cards. Breakfast ok but would have liked some filter coffee, or a cafetier would have been nice.

    9.2

  • Steven
      United Kingdom
    August 3, 2014

    The price, location and cleanliness was great. Certain members of the staff couldn't do enough for you.

    It needs updating, the water pipes shake when they are filling but the worst part is without doubt 1 member of the bar staff who thinks she is owner. I've never been told "haven't you got a home to go to?" at the 10,30 pm in a residents bar! Its open till 12am yet shuts at 11pm! This girl looks looks like "Charlotte from the inbetweeners" and she put us off spending any more money in this hotel. There were plenty of places that did want our trade though. She without doubt was the worst part. If she doesn't want to work late then she should find a new job. Remember residents are on holiday.

    7.1

  • Violet
      United Kingdom
    August 3, 2014

    Location only

    On arrival there was no record of our booking so therefore our expected rooms not available. Were given inferior rooms as told that was all that was available. Blamed booking .com

    5.8

  • Cecilia
      United Kingdom
    August 3, 2014

    Standard of cleanliness Comfortable room Pleasant staff Relaxed atmosphere

    I would have preferred a more substantial mattress on the bed.

    8.3

  • Anonymous
      United Kingdom
    August 2, 2014

    A friendly and clean hotel with plenty of signs that an upgrade is in progress. Breakfasts excellent.

    The hotel could probably be improved with a dedicated reception.

    8.8

  • David
      United Kingdom
    August 1, 2014

    This hotel is rather shabby. It just did not have anything going for it.

    5.4

  • Amanda
      United Kingdom
    August 1, 2014

    Everything was great staff,food,room and setting. The staff were very helpful and nothing was too much. The food was amazing and they also allowed pets which was really good.

    10

  • David
      United Kingdom
    July 29, 2014

    Was greeted by nice friendly hotel staff. dogs where welcome at this hotel. Had an area where you could bring your dog with you when you dine. convenient for the shops and night life in the area. Food was good in the hotel.

    Rooms could do with a bin. Tiles in shower area need regrouting.

    7.9

  • Anonymous
      United Kingdom
    July 29, 2014

    Not a lot

    Problems not attended to.

    4.6

  • Paul
      United Kingdom
    July 28, 2014

    Location, friendly staff and good breakfast.

    Decor slightly tired

    8.3

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