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Newest reviews for Hackness Grange Hotel

  • Pauline
      United Kingdom
    September 11, 2014

    Hotel character and friendly atmosphere . food very good.staff welcoming and helpful.

    nothing

    8.8

  • Peter
      United Kingdom
    August 28, 2014

    the staff we dealt with were very friendly and helpful and the location was excellent although transport was essential !!

    we thought breakfast should have been included in the price !! as this is what we are generally used to , i suppose this is a sign of the times !! it all comes down to money and profit

    6.3

  • David
      United Kingdom
    August 26, 2014

    Magnificent setting. Away from it all Very relaxing

    A little pricey

    7.5

  • Sandra
      United Kingdom
    August 26, 2014

    accommodation food excellent went for a relaxing weekend felt so relaxed with surrounding and the staff on the ball through out our stay booked an extra night looking forward to going back when refurbishment is done. chris&sandra doncaster

    music played morning and evening

    10

  • Richard
      United Kingdom
    August 23, 2014

    beautiful location, the grounds of the hotel are beautiful.

    Purple striped paper on every wall , i found it difficult to relax, perhaps just one wall would have been enough. Lack of phone or internet.

    7.1

  • Marilyn
      United Kingdom
    August 21, 2014

    Evening meal was superb in every respect . Loved the attention and pleasantness of the staff.

    Music too loud and rather intrusive at mealtimes . It was especially distracting at dinner - upbeat and jarring at times. We feel there wasn't a peaceful , relaxing atmosphere because of this.We think the choice of music is particularly important . For us it is part of the experience . Any old thing put on in the background won't do .

    10

  • Anonymous
      United Kingdom
    August 21, 2014

    The food was very good both dinner and breakfast

    Nothing of note

    8.3

  • Pauline
      United Kingdom
    August 17, 2014

    The location and the quietness. The grounds were beautiful to walk around. The ducks were very entertaining. Refurbished rooms. Change of room when I complained about the noise and smell from the kitchen in room 2

    Noise and smell from the kitchen in room 2.

    9.6

  • Stephanie
      United Kingdom
    August 17, 2014

    Excellent - well presented and such good value.

    9.2

  • Lianjin
      China
    August 16, 2014

    The hotel is quiet and cozy and the surroundings are beautiful.

    The coffee was more expensive than Harrods and tasted like dirt.

    7.5

  • Anonymous
      United Kingdom
    August 12, 2014

    Building & Grounds were lovely

    Bit too secluded, plus drinks were very expensive.

    7.1

  • Rob
      United Kingdom
    August 12, 2014

    Location - Very Quiet Friendly Staff Bar

    Over priced breakfast menu No bar meals/snacks Limited eating times

    7.9

  • Helen
      United Kingdom
    August 11, 2014

    Outside location really good , pitch and put courses and Tennis court good Staff generally friendly and helpful

    at times staff seemed to be absent from front desk due to also working in bar Room wasnt serviced first day but staff apologized and gave us complimentary bottle of wine window sills in corridors not cleaned covered in flies

    7

  • Martin
      United Kingdom
    August 10, 2014

    Staff were friendly - great location picture perfect

    When we arrived there was a group booking a wedding at reception despite the receptionist being aware of our presence we had to wait 25 minutes for these people to finish their discussions before we could book in. I was then moved three times during my stay because there was no water in the first two rooms, the rooms were dated and very small there was no mini bar or complimentary water, I bought mineral water for the kettle but the kettle itself which was old and tired left an after taste in the water that rendered it unusable, the room size did not come across when booking online. I did the dust test and the cleaning was sub standard the third and final room we were moved to had hardened tooth paste in the sink from the previous user and the bed was too small and very uncomfortable. On the first day we elected to dine at the hotel we booked a table at 20.00 and when we went to dine were ushered into the bar instead of being shown a table, we then felt obliged to buy a drink and wait they did not have any mainstream beers so I elected to have coke which was served in a tiny glass, at this point we became aware of a lot of large blue bottle flies buzzing around, when we were shown into the dining area we were not given a choice of were to sit and the flies were also buzzing around the table the food seemed to a high standard but when we complained about the vegetables being cold the waiter stared blankly at us and walked off!! needless to say we did not eat again as there was an obvious hygene issue with the flies. we elected to eat out even at breakfast. I did complain and as I did so pointed out the fly problem as there were flies buzzing around the receptionist.

    6.3

  • Nicholas
      United Kingdom
    August 10, 2014

    I got a great bargain at £60 a night.

    Breakfast starts at 0800 - far too late, I had already left every day for work.

    7.9

  • John
      United Kingdom
    August 1, 2014

    peacefull

    9.2

  • Susan
      United Kingdom
    August 1, 2014

    Location, staffing, meals, outdoor facilities (tennis courts, pitch and putt, croquet. Terrace seating

    Bathroom slightly tired looking but functional

    8.3

  • Paul
      United Kingdom
    July 31, 2014

    Friendly staff, always willing to help. Beautiful setting.

    Nothing negative to report from my visit.

    8.8

  • Penny
      United Kingdom
    July 26, 2014

    absolutely magnificent position, lovely grounds. Good shower /bed. nice staff.

    Dark room; electric sockets, TV, in strange place. Only one veggie option at dinner, a risotto that tasted like an oily rice pudding, served with sweetened carrots and fried potatoes - disgusting.

    8.3

  • Anonymous
      United Kingdom
    July 23, 2014

    Excellent and attentive staff. Anna is quite wonderful and inspiring following her dream. Felt extremely welcome. Amazing setting. Food fabulous. Appreciated house keeping who made up my room each day with care.

    10

  • Anonymous
      United Kingdom
    July 22, 2014

    Food excellent, Very attentive young waitress

    Not a very warm welcome Mattress very uncomfortable, needs mattress topper

    5.4

  • Dan
      United Kingdom
    July 22, 2014

    Very quiet and peaceful. Excellent food in the restaurant, reasonably priced. Staff were helpful and very polite.

    Shower could do with upgrading.

    7.9

  • Brian
      United Kingdom
    June 4, 2014

    Mafalda, Anna and Grace, the 3 portugese girls were excellent. The service and friendliness could not be faulted

    Price was a bit on the expensive side.

    8.8

  • Derek
      United Kingdom
    May 29, 2014

    Excellent professional staff. Sense of grandeur Comfortable rooms Very good meals

    9.2

  • Sophie
      United Kingdom
    May 27, 2014

    The room, building and grounds were lovely; comfortable, old fashioned and romantic. We were upgraded to a room in the main house which was luxurious and felt like a real treat. The staff were really helpful and friendly and everything felt efficient and organised.

    The food, unfortunately, wasn't very good for us. For the evening meal, the main courses were both poor - overcooked and tasteless; the starters were passable but boring. Luckily, the puddings were nice if nothing special. The breakfast needed to be hotter and didn't taste like it had been cooked to order. For the price the food should have been a lot better. Unfortunately, the local pub was closed and apparently has erratic opening times, and the nearest open pub was at least a 20 minute drive away.

    7.5

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