Halcyon Quest Hotel  

The hotel is certainly dated and a bit shabby, but the room was clean and the bed was comfortable. The hotel is also very handy for Prestatyn town centre, and it is only a short walk to Pontins and the beach. The freshly cooked breakfast was of a good standard, the only downside being that instant coffee was on offer, as opposed to a proper brew. The staff were very friendly. The pub beneath the hotel is also very nice and traditional, serving some excellent ales and scottish malt whiskys.

The shower (in Room 4) is the worst shower I have ever come across. Absolutely impossible to maintain at a comfortable temperature with decent pressure. I complained about this. The owner was very apologetic and offered me compensation, which I accepted. However, I would urge the owner to upgrade the shower facilities immediately. If the shower was decent enough, I would have no problem in staying at this hotel again.

I have stayed many times now and can't fault the value for money. Just love that it is so close to the beach ( 5 min. drive) and lovely area. Staff are friendly and helpful.

It could really do with some refurbishing. But after all, it is a pub with rooms so just don't have high expectations.

Basic hotel but friendly atmosphere,a warm welcome and a very good breakfast,able to pick a time to suit us!not rushed or pushed out to check out,all done when we were ready.

No soap in the bathroom.

Comfortable and clean.

No staff available at certain times

Breakfast was reasonable

Windows not weatherproof, not clean, only ancient single glazing and would not shut properly. Could not see out of windows because of condensation. Window sill running with water after heavy lashing rain overnight. Kettle left empty, mugs dirty. Nowhere to fill kettle with clean drinking water. Ancient TV, no instructions, and left on adult channel. Wallpaper peeling off walls. Mattress hard, pillows hard, towels very old and hard. Armchairs ancient, not comfortable and stained. Described as hotel/restaurant but no food on offer other than breakfast. No receipt given for payment. Asked to pay immediately on arrival, unable to see room first. Asked if wanted breakfast at 8 then told not available till 8:15. Scant amount of cheap toilet roll supplied. Would have gone home after one night but atrocious weather and many roads snowbound.

Staff were friendly. It was a cheap room and breakfast was good.

taps were dirty and there were cobwebs from all the light fittings.

Fantastic breakfasts - really excellent. Friendly staff. Nice to have a separate guest entrance. Fairly decent beds/heating/TV etc.

The bathroom was pretty abysmal. A sliding door between bedroom and bathroom that only just closes means you can hear absolutely everything between - not exactly conducive to romance. Take headphones. Terrible terrible shower. Hard to turn on, difficult to keep at a constant temperature so varied between too cold and burny hot. The shower head didn't properly stay in the attachment so every now and then would fall and hit you in your face or back. Nowhere to put shower stuff.

Stayed here with friends while walking Offas dyke and had read some bad reviews but found nothing to moan about for a cheap stopover its a great hotel,we had the room with 3 single beds and bathroom which had comfy beds and a warm shower,Hotel staff were very friendly and helpful also breakfast was good.

The bed was comfortable and the breakfast was good

The room needed a new bathroom, shower and repainting

Good value for what I paid. £70 for the suite and b&b for 3 adults, husband, mother and myself - not bad at all. A curtain separated the single room from the twin which allowed enough privacy for us all as it was for only one night. Staff very helpful and friendly. Cooked breakfast very nice. Good pub with very good beer. Pub in the center of Prestatyn. I would certainly stay again.

Room could do with a lick of paint and bathroom a bit of a smarten up but can't grumble too much for the price I paid.

Beer, Breakfast. The lower floor of the building is a pub which deserves its place in the Good Beer Guide

Room. Very small, not very clean.

Breakfast was good! Staff were nice.

Rooms smelled of smoke :-( The 3 bed suite was claimed to be light and airy.....it was dark and dank!

Horrendous, awful, unclean. no wonder they use the 'payment on arrival' system - we would have run a mile if we'd seen the room first. Wouldn't recommend it to anyone. In fact, in the next B&B (which was fab) my friend even advised other walkers who had booked the Halcyon Quest not to go there and to find something else, quickly.