Hallgarth Manor Country Hotel & Restaurant  

As a solo traveller, the friendliness of the staff is more important. The staff at Hallgarth Manor were all very pleasant and helpful. The location was good and the garden pretty. Quiet and comfortable room - particularly snuggly duvet!

Nothing, but just being picky - there was only one teabag in complimentary tea and coffee, and another milk would have been welcome.

Staff were all helpful and friendly, nothing was too much trouble. The food was very good. The atmosphere was perfect. Family friendly too, I was very happy with the service the hotel is lucky to have such dedicated staff.

My room was grubby and cold, there was damp and peeling paint and the kettle and plug were dirty, I had to clean the kettle before use. The bedside table was sticky with stale or spilled liquid that had not been cleaned away. I could not use the wardrobe as there was only two hangers and the wardrobe was dirty inside.

REally friendly, helpful staff; excellent breakfasts

Sink in room blocked-reported first day but no action

Very quiet location yet close to the attractions of the area

liked grounds and ballroom

nothing

Comfortable room. Good food and excellent staff.

The location was picturesque but close to the city and only a short distance to the Park & Ride for Durham. The bar food was good and substantial.

Creaky floorboards and noisy water system, but it's an old building, so to be expected. Not a big deal in the scheme of things.

Staff were friendly, food was good, bed was comfortable, bathroom good and site was good.

Bedroom was a little shabby, if we had not paid a reduced rate, I would not have been happy. The first night we could not get a meal in the restaurant because there was a function on, the hotel should advise people of this. The hotel had not heard of sound proofing for rooms.

The friendly staff and the food is lovely. We loved the style of the Manor. We had just been married and it was my husbands birthday the weekend we went so it was a double celebration for us and we weren't disapointed, we have been to the Manor a number of times and we love it.

Staff we're Very good Building was quite Nice Food was good as was the service. Location was good free Wi-Fi always welcome Free Parking Very easy to find

Rooms were quite small with low cieling. Cleanliness of room was poor not been hoovered under the bed for a good while I would say

Customer service was outstandingly good. Every single staff member was friendly, helpful and professional. The hotel was spotlessly clean. Breakfast was plentiful and served in a lovely room.

I had dinner in their adjoining pub. The food was tasty and well cooked but the atmosphere was like being in a truckers' bar. Very old, cheap tatty furniture, harsh lighting, bar surrounded by hard drinking regulars who were pretty hostile and I really had to brazen it out as a woman with baby, wolfing my food as fast as I could. Don't mind such rough bars at all really, but totally unexpected as the hotel is so smart. Seemed a strange set up at odds with their advertised image of a country manor hotel.

Location, cost, rooms clean & comfortable & breakfast was delicious

No faults

Really good breakfast. Comfortable bed Within easy reach of Durham

Bathroom needed updating some cracked tiles. Bath too high to climb into. Shower didn't work Would not have been happy if paying full price for the room.

Old manor, cozy feel. So quiet at night it was peaceful. Rooster wakes too early but nice!

Mould in shower so could have been cleaner but overall, very clean room.

staff friendly and helpful, lovely views. lots of old fashion charm

we couldn't eat in the dining room as there was a party that night so we ended up with a bar meal in the attached pub, the food was nice but full of locals just drinking, so service very poor. Would check before booking if there were any functions on.

Shabby chic great food and staff

Car park needs attention

The restaurant serves excellent food. The rooms are beautiful and comfortable.

Leaving ;)

Excellent place and room. A good night's sleep followed by a very good breakfast. The internet deal was exceptional value for money

I did pre warn the hotel that my wife had a feather allergy; the message hadn't got through to housekeeper. Gladly feather bedding was changed quickly

Really nice hotel, staff very friendly, room was nice, and the food was excellent, will definitely stay again.

Great breakfast and comfy bed, good service from staff

Very thin walls and tiny shower and bathroom

very good beer

No heating in the bar

We love Halgarth Manor it's like coming home now as we have stayed a few times now. Food is always lovely and of a very high standard. Staff couldn't be more friendly, they put themselves out to helpful and kind. Breakfast is fantastic probably the best I have had in a hotel and the waitress is a sweety. Our room looked a bit tired and we had a small double bed rather than a huge one which we are used to at Halgarth so my husband was far to close!!!

the staff and breakfast was very good

the room given was very shabby, not as the rooms looked on the website. the carpet was dirty. The bathroom was good. Felt very letdown and disapointed.Felt we were given a poor room because we booked on booking.com

No bar staff at 12.15am, just the night porter who did not seem to know much. Also had to vacate room by 10.30am and breakfast fin at 9.30 am, This is far too early for a Sunday!!

Breakfast...and friendly staff

Damp in original room and hadnot been repainted...painted...unacceptable for habitation Standard of maintenance throughout hotel is poor