Best Western Victoria Palace

Quick access to Victoria Station, good level of amenities with reasonable cost

the hotel was clean, it was situated in a good location for sightseeing, the staff were friendly and room service was good.

thought the shower cubicle floor was very slippery

Room comftortable

Breakfast poor value and quality

Excellent situation for West End and main attractions.

We were in the annexe basement. Our stay was spoilt by a noisey generator, which was reported, but no action taken!!!

Friendly, helpful staff, free internet access, good breakfast

Bed was a bit past its sell by date, room very small and too cramped for more than one night

the breakfast was nice

the room was very small

The reception staff very helpful, high standard of cleanliness,good location.

Good location in Victoria and hotel was clean and tidy

Room was small...........to say the least, even for a single.

Competent and pleasant staff, quite fast too! Location is good, 5 minute walk from Victoria station, 2 tubestops away from Oxford street. Rooms in the annexe have been refurbished to a high standard, and are very clean. Free wifi is offered, fast connection.

I stayed in the annexe, across the street from the main building. Even though the room had recently been refurbished to a good and nice standard, it was very small. Too small for the price paid for the room. The bed could have been bigger to be comfortable, but wouldn't have fit the room. The fire and escape plan in the downstairs rooms was not adequate in my opinion.

The television war good, wit a variety of channels. The shower had good water pressure and easy to use. The same goes for the toilet and the sink. The bed was comfortable and there was a desk/table that was practical. It was also good to have a safe in the room.

The hotel was petite, and the hallway, as well as the hotel room was quite small. It was a bit difficult to get the suitcase through the hallway and down the stairs. Outside our hotel window, there was a ventilation pump that produced a lot of noise and smoke, and that was uncomfortable and made it difficult to open up the window.

Really clean room. Cosy and warm accomodation. Very good staff. Breakfast is fantastic.

Room is a little bit small

On arrival the staff were extremely corteous and most helpfull. The breakfast was exceptional value for the money.

quiet, freindly area, convenient, good selection of catering nearby.