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Newest reviews for Best Western Victoria Palace

  • Anonymous
      Australia
    August 28, 2014

    Close to Victoria station

    Extremely small room

    6.7

  • Rachel
      Australia
    August 26, 2014

    Good service and breakfast.

    Both rooms very small and bathrooms so small you could barely move in them.

    7.5

  • Rosalind
      Australia
    August 26, 2014

    Close proximity to Victoria Station and Victoria Coach Station. It was a beautiful period building.

    Tiny bathroom.

    7.5

  • Aimee
      United Kingdom
    August 25, 2014

    Location was great staff were nice and helpful

    The mattress was poor quality so hard and I could feel the springs. Room 305 needs a new mattress,

    8.8

  • Anonymous
      United Kingdom
    August 25, 2014

    The staff helped me with my luggage - no need to worry about the stairs

    could hear other people through the walls

    7.9

  • Anonymous
      United Kingdom
    August 23, 2014

    Walking distance to attractions and station.

    Room on small side

    8.3

  • Sarah
      United Kingdom
    August 23, 2014

    Small rooms but very clean and staff were very helpful

    Room was a bit small

    8.3

  • Pamela
      United States of America
    August 21, 2014

    Location, willingness to accommodate us.

    Small rooms.

    7.5

  • Janice
      United Kingdom
    August 21, 2014

    The room was clean comfortable with tea and coffee making fascilities there was enough space for all three .

    The door was very noisy to open and close making it difficult to slip in and out quietly .

    8.3

  • John
      Norway
    August 19, 2014

    I did like the location. not far away from victoria station. Excellent staff with excellent service, excellent breakfast.

    I could not open the windows so the air could have been better.

    7.9

  • Carmel
      Malta
    August 19, 2014

    Everything. It is an excellent situated in a very convenient area from which you can go everywhere in London. Very Good

    10

  • Francy
      Singapore
    August 19, 2014

    Value for money

    8.3

  • Anonymous
      Netherlands
    August 18, 2014

    Very friendly and helpful staff. Quiet rooms. Good breakfast.

    A lot of travel around Victoria.

    9.2

  • Jean
      Australia
    August 18, 2014

    Clean and comfortable place to stay

    The weather

    9.6

  • Marilyn
      United States of America
    August 16, 2014

    Close to Victoria Station, London was our base as we daytripped out and about. Breakfast was great.

    Room was small but all we did there was sleep so it was ok. I would stay there again.

    10

  • Joel
      Australia
    August 14, 2014

    Location

    Squeaky floors

    7.5

  • Anonymous
      United Kingdom
    August 13, 2014

    Woken in the night by someone wandering in the corridor banging on doors

    7.1

  • Mark
      Ireland
    August 13, 2014

    room was minuscule, poorly decorated & dingy

    4.2

  • Heather
      United Kingdom
    August 12, 2014

    As I was on my own - a single female - I felt quite safe walking around the area where the hotel is situated.

    My room was stifling and the air conditioning was too noisy to keep on for long - there was no happy medium

    5.5

  • Richard
      United Kingdom
    August 12, 2014

    Clean and tidy

    Some of the lights did not work

    9

  • Christopher
      United Kingdom
    August 11, 2014

    Location Price Comfort Free WiFi

    London Noise (not hotel fault!)

    7.9

  • Didier
      France
    August 8, 2014

    Very well situated and very good staff

    10

  • Karin
      Denmark
    August 7, 2014

    We really liket that The hotel was so close to Victoria Station, the room was clean slotte small, but cosy.

    The room was on the third floor and the building had no lift.

    8.8

  • Geoffrey
      France
    August 7, 2014

    Location Rooms and hotel generally were clean and well-maintained Shelf space in bathroom non-existant, but plenty of cupboard space. Good pressure in shower. Staff were friendly and very helpful.

    Booking and paying a non-refundable rate, without breakfast, two months in advance for what had to be one of the smallest rooms we have ever seen. We only has small hand-luggage but for someone on a longer trip with normal luggage the room size would have been quite impossible. We were on the top floor of the annexe (room 41) which was a long climb. Although we are both quite fit, we are aged 66 and 80 so this was not appropriate. Some hanging space but no shelves so impossible to unpack. To be fair, we were offered a room change for the second night, but only one floor down so it wasn't Worth the upheaval and room was the same size. We were then offered free breakfast on both mornings which was kind, but breakfast finished at 9.30 and we had late nights so it was too early. Not the hotel's fault though!

    6.3

  • Anonymous
      United Kingdom
    August 5, 2014

    great location. Staff very helpful and friendly.

    stained bedding on daughters bed. Limited hot food selection for breakfast.

    7.5

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