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60 Warwick Way, Victoria, Westminster, London, SW1V 1SA, United Kingdom – Show map
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2615 verified reviews
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Best Western Victoria Palace's staff speaks: Portuguese, Spanish, English
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WiFi is available in all areas and is free of charge.
No parking available.
24-Hour Front Desk, Baggage Storage
Safe, Elevator, Heating, All Spaces Non-Smoking (public and private), Air Conditioning
Portuguese, Spanish, English
From 2:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 3 years stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are not allowed.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 2610 reviews
Value for money
Show reviews from:
Less than a 5 minute walk from London Victoria Rail and Underground Station, this Comfort Inn is just a 15 minute walk from Buckingham Palace and its gardens.
Score from 2455 reviews Good
Just half a mile from London Victoria Station and the Gatwick Express train service, this hotel features bright, modern rooms with private bathrooms and 23-inch LCD TVs.
Score from 1859 reviews Good
In London’s West End, the St Giles is less than a 5-minute walk from Tottenham Court Underground (subway) Station and the Oxford Street shops.
Score from 9779 reviews Good
In London’s West End, the Strand Palace Hotel is within half a mile of the Adelphi and the Vaudeville theaters.
Score from 4230 reviews Very good
The shower room is good
The room isa bit small for 3 adults
The hotel was easy to access for London facilities, quiet and secluded as well.
The staff . Location. The breakfast . The hotel in general..
There 's nothing not to like . John glasgow . Scotland.
Het ontbijt is er erg goed
de schilders op de gang
The staff were extremely friendly & helpful. The restaurant suggestions were good & the hotel was clean. The hot breakfast was a little lacking in choice but the continental choice was excellent. We would stay again.
I found the mattress too hard for me & I had backache after 2 nights but this is just personal preference. I also found the shower cubicle too small & I am 5ft 1, size 10. I could not shower without hitting myself on the glass & thereby constantly opening the shower door!
Convenient for victoria coach station, good local facilities,
This Hotel is right near Victoria bus and train stations just off Buckingham Palace Road. You can get anywhere in Central London by walking from this Hotel or hop on a bus at Victoria bus station ( right next to the train station).
The room that we were given was right at the front on the ground floor next to the main door. We came back late after a days shopping and went to bed but were kept awake by the traffic and people coming in later ( the door would bang each time ) it was too late to try and get moved and was only for two nights so we put up with it.
Very quiet location and room. Easy access to the city.
We had an upgrade very pleased
I'd booked a double room, for my single use. In the event I was given a family room in the basement which was fine - lots of room, quiet. The wifi worked well which was important to me. Good range of options available for breakfast with plenty of helpful staff.
Location The heating was pretty good.
It was very expensive for the size of the rooms. Also I was accommodated in a different building across the street where there was no reception. My room was 3 meters long and 2 meters wide. The window opened towards the interior of the building and this added to the lack of confort.
Very quiet location even thought it is very well located for central London.
Location Staff were very helpful
Concerns if there was a fire. How would we get out. Room 14
Good location near Victoria station but in a quiet backstreet away from traffic noise. Friendly helpful staff and immaculately clean room and shower room. The room was quite small but perfectly adequate for a few nights city break. Would recommend.
Easy location as we were in London for a couple if days just shopping. The hotel was easy for us just to check in then we didn't return until 11pm.
Flexible and understanding personnel Fine breakfast included
Some rooms are located in the basement, some with a cold bathroom (no heating), long time no refurbishment Not a perfect location for sightseeing at a walking distance
Perfect location for where I wanted to be. Rooms are basic but clean and functional.
The room next door was very noisy with three woman in it who wanted to talk all night. The walls are quite thin and their constant talking could be easily heard.
Good Location polite,helpful staff clean room with nicebathroom
bed old and hard with poor springs
Stayed in the basement/ garden room with no AC far too hot and uncomfortable
The standards were what I've come to know and expect from Best Western.
Although I ended up having to travel alone, I had booked a double room for my husband and I. I was not informed it would be a twin room and was disappointed at that. I also did not like the 40 steps up to the room!
Price cleanliness en-suite coffee facilties in room friendly helpful staff close to central London
nothing for the price paid
The staff were helpful, friendly and courteous. The facilities were as advertised and clean and tidy. Good value for money even taking not account the negative comments regarding the double bed/room.
We booked a double room but in my opinion any room where the double bed has to be up against a wall to fit in (acceptable for a single bed) should be classed as a single room. None of the photographs show a double bed against a wall so we were a little disappointed. OK for a long weekend but would not have wanted to stay there for a week or a fortnight!
Handy to Victoria Station. Good breakfast with friendly staff. Comfy bed.
No lounge and no meals provided. limited storage in bedroom. noisy plumbing. no extraction fan in on-suite.
Easy book in and out, very helpful staff. Modern quiet room. As a last minute booking it was very good. Would stay again under the same circumstances.
The cleanliness of the room was excellent, but I downgraded the score to fair because the toilet bowl was filthy.
The location of the hotel in Victoria is ideal as its so central for all the tourist attractions as well as being quiet at night to enable a good night's sleep. We were in the single rooms, which were actually more spacious than expected and we considered the rooms were excellent value for money.
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