Miraj Hotel Ashbourne & Leisure Club  

Friendly staff

Rooms dirty, bathroom very poor and outdated needed a good clean it's not acceptable to have black grouting it's basic hygiene. Wouldn't recommend to anyone basic not up to standard of similar other priced hotel. Travelodge is much better! Only stay if u have too!

Good carparking

On arrival to the hotel we found that it was situated about a mile out of town up a very steep hill.We were under the imppresion that it was in Ashbourne itself and that we had also got a good deal at a better class hotel/leisure club, and were very dissapointed to find a very dated room,not particulaly clean or comfortable with no remote control for the tv, (which we asked for at reception more than once and did not receive) with only 3 tv channels available. On the second night in the room opposite ours, the family renting the room had a masive argument, shouting,screaming,banging and running around which lasted for approximately 2 hours from 11pm to 1 am .No one from the hotel attempted to sort out the problem and no-one answered the phone at reception. The next morning we complained to your staff and they stated that they knew nothing about it .I have to say that I think the whole hotel would have known about it. We were very dissapionted with the hotel and will not be returning.

The room was ok and good value for £25 although bathroom very cramped but as usual we take our own toaster and coffee and all was fine!

Worst bed I have ever slept in (or tried to sleep in)- sagging lumpy mattress with no support or springs! I told the staff to take it out and burn it and I hope they do! Bathroom was tiny and you could not open the door fully because it banged the sink- no room to stand and have a wash and huge spider in the bath.Food too expensive for small northern hotel so we did not eat there.Had full English breakfast at Toby Carvery for £3.00 each but Miraj charges £7.95 each!

We have stayed a number of times and enjoy its leisure facilities without having to pay extra,plus its location near to dovedale as we enjoy challenging walks.Also we love Ashbourne itself with the village feel but with a number of good restaraunts,pubs and numerous small shops.

Prabarbly the decour is a bit tired,worn around the bath with leaking shower,only little things.

Hotel staff friendly, but apart from this the hotel is very over priced bathrooms very very old and mildew everywhere 1980's never been updated, family room was a good size but finding someone elses dirty socks next to the bed totally unacceptable! Breakfast poor not good quality not what hotels of same price usually offer. Would not recommend if updated properly and all standards improved it would be a nice place to stay...... Hotel inspector would have a field day there!

The room was clean.

The room was very basic. The tv only had 3 channels. Breakfast was quite poor with the choice being a full English or a full English. The decor was looking quite tatty; in need of refurbishment. The ensuite had mismatching coloured toilet, bath and sink...in fact rip it all out and start again. Next time I'll pay the extra and go to the Premier Inn.

The breakfast we had was very enjoyable, when we eventually received it.

As my husband and I went to the hotel as guest's for a wedding arranged there, we we're both disappointed to learn that we could not check into our rooms to change, for said venue, as checking in time was 2 o'clock and the wedding was at 1 o'clock . Also my husband and I found it very difficult getting into our room(several times) using the key supplied to us, when reporting this to reception, we we're told that they knew the lock on this particular door was faulty. When we booked the room we we're informed that upon arrival there would be a complimentary newspaper, bottle of water and sweets in our room, which we did not recieve. All in all the stay was not the best for us both on considering that we payed £90.90 for the room, we haved stayed at other hotels for less and received a very good standard of service.

Good price for a family room - dinner was good value for money

Could have had a cleaner bathroom and I was hoping to walk into town for a nice pub meal but we were too far out of town

Staff were helpful and friendly during the 28th on the 29th I asked for a poached egg with my breakfast and was told they only did fried. I did get the impression that you couldnt ask for anything outside of what was either given or on the menu. Ie it was a bit of a tussle to get extra bread rolls at the wedding breakfast

As detailed above - I also thought in places the hotel was tatty the plates for the breakfast some were unclean and they felt greasy as did the tables.

Location

Hotel looked tired and staff busy or disinterested

Nothing, the only good thing about this hotel is its location to Alton Towers.

Everything! Rude unhelpful staff that seem to require 2 or 3 complaints to attempt to put the issues rite. Room was dirty and dusty not good for my partners asthma. Bathroom had mold growing in it and very small. Being woken up by housekeepers having a nice discussion about their night out just outside our door. Bed was very uncomfortable and tv didn't work (No digital) i'm sure the digital upgrade was a good time ago..... Will not be visiting or recommending to anyone.

The access to the swimming pool and sauna facilities

The Miraj Hotel is in the perfect loction for me and my mates, as we went to Alton Towers and didnt fancy paying the prices of the Alton Towers Hotels.

Well since ive stayed at the hotel twice. The only thing that I found was the windows, not only my room but in my friends aswell were abit cracked which made the rooms alittle chilly.