The Park Royal - QHotels  

I can't fault the hotel in any way, but breakfast did slightly dissappoint - food left too long meant dry bacon, black pudding and eggs. However this did not in any way detract from an overall excellent rating. Particular mention must be made of the bar staff - second to none in their service and interaction with guests. I'd go there just to have a drink and bar meal.

Breakfast could have been better.

The room was spacious and set out lovely. It was extremely clean. The bar area was lovely too and the staff were polite and helpful.

The only really picky thing, is more milk should have been made available as 4 is not enough if you like more than 1 cup of tea and more than 1 milk in your cup.

We liked the breakfast. We also liked the pool and changing facilities. The staff were very friendly and helpful. The topiary bar was unusual and extremely pleasant, like a large open aired conservatory with a view of the countryside. We are hoping to return to this hotel for a weekend break which will give us the opportunity to meet family and friends.

Friendly staff

only 2 hour free wifi

Good bar with Sky Sports showing the Ashes cricket. Nice variety of seating in it, with some quiet secluded areas, other comfortable public areas. Good range of whisky at main bar.

Poor range of whisky at the lower bar in annex. The hotel should run a complimentary shuttle (4x4??) to Warrington town centre - friend was stuck for hours as taxis refused to travel out to Stretton in the bad weather.

Best of all we were able to escape the Horror of Christmas with family and we could retreat to the hotel at night.

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I booked online at short notice but everything I would expect from a hotel was there. Very pleased with my choice and would definitely recommend this hotel and would stay there again in the future.

Friendly and efficient staff,enough staff at busy times so no waiting for breakfast or check ou, lovely comfortable room, good food, excellent spa,easily reached from motorway,

Our room was a long way from reception and the dining room, although we found a quicker way to the car park through the spa.

Particularly the staff, who were very professional and very friendly

Staff obliging when I asked to use a computer.Room large and in a quiet area with views Breakfast high quality,plenty varietyand quantity. Newspapers available

Upsetting incident in pool for me with non residential member. Clear guidelines about swimming in lanes needs to be given

Excellent hotel, would stay again.

I do enjoy the location and the general facilities on offer - rooms are good and always spotless.

A four start hotel that is always relatively busy should always have the bar area and tables cleared . Staff dont automatically clear up when passing what is a table that clearly requires to be cleared up . Shower wasn't working properly ,however, this was resolved for my second night . The dinner I had. The main course was retruned and a replecment was sorted out and a complimentary drink was offered ( however I did not accept the offer) . There are no offers for regular customers in relation to discount , specific rooms etc .

Staff were efficient, welll informed and welcoming. The room was quiet (unusual for a large hotel) , clean and comfortable. Dinner with an allowance towards the a la carte menu was a good idea.Breakfast choice was also very good.