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Harbour Heights Hotel
73 Haven Rd, Poole, BH13 7LW – Show map
Excellent location — rated 9.3/10! (score from 267 reviews)
Rated by guests after their stay at Harbour Heights Hotel.
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30 properties in Poole
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267 verified reviews
We speak your language
Harbour Heights Hotel's staff speak: Portuguese, Polish, French, Spanish, English, German
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Golf course (within 3 km)
Food & Drink
Restaurant, Bar, Breakfast in the room, Restaurant (à la carte), Special diet menus (on request)
Free! WiFi is available in public areas and is free of charge.
Free! Wired internet is available in the hotel rooms and is free of charge.
Free! Free public parking is possible on site (reservation is not needed).
Room service, Packed lunches, 24-hour front desk, Luggage storage, Private check-in/check-out, Laundry, Dry cleaning, Shoeshine, Trouser press, Daily maid service, Meeting/banquet facilities, Fax/photocopying, Bridal suite
Newspapers, Non-smoking rooms, Facilities for disabled guests, Lift, Air conditioning, Designated smoking area
Portuguese, Polish, French, Spanish, English, German
From 15:00 hours
Until 11:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
Free! All children from 0 to 3 years stay free of charge for children's cots/cribs.
One further child from 4 to 14 years is charged GBP 15 per person per night in an extra bed.
The maximum number of extra beds/children's cots permitted in a room is 1.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Harbour Heights Hotel accepts these cards and reserves the right to pre-authorise your card prior to arrival.
Advance booking is required to guarantee a table at the restaurant.
Upgraded rooms with harbour views and balconies are available on request, subject to availability and an additional charge. Please request when booking.
Please note that the hotel regularly hosts functions, so some noise may be experienced at weekends.
Please note that the BBQ facilities are for group functions only, and guests are not permitted to bring their own food.
Based on 267 reviews
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I have to say that the staff were very friendly and nothing was too much trouble the beds were extremely comfortable it was just a shame that the weather was not accommodating so we could utilise the outside space !
I can't think of anything but the weather !!
I stayed at this hotel for two nights in at the start of August. The hotel location was excellent. Every member of staff I encountered was polite and helpful. The breakfast offered great choice and was of a good quality and the fee for room service was very reasonable. The decor of the room itself was a little dated but the bathroom was well equipped and the view from the room and balcony were better than I have had in any hotel anywhere. I am happy to recommend this hotel
There was nothing I didn't like.
The location was excellent as were the staff as they were always on hand to help. The bed was comfortable and the room was very clean. Breakfast was excellent too and kept us going right through til dinner.
Fabulous setting amazing views
Great view, excellent food in the restaurant. Quiet and comfortable.
The bedroom had stunning views. The verandah was perfect for enjoying a relaxing drink - daytime and nightime. The staff were efficient and very friendly.
The wine list and bar prices were a bit on the high side but I guess you pay a premium for the location.
Well-appointed room with aircon and opening windows. Excellent and spacious lounge and outside terrace. Good service and excellent cuisine
The view from the balcony is first class.
Would prefer king size bed.
the exterior needs a bit of spruce up, paint work looking a little tired.
View from bedroom was lovely Breakfast excellent.
No mini bar facilities. No tissues in bathroom. Some staff not friendly. Ordered room service and it never arrived on Saturday evening.
Some excellent staff...some staff need courtesy training. Views astounding. Second year of odd rules regarding where you can sit outside
Scruffy exterior. Service areas grubby and obvious at entrance. Creaking floorboards, thin walls, all room doors close noisily at night.
Location, use of facilities at all FJB hotels, the fabulous terrace and view. This is the best hotel in the group. The room was nice with a great view.
Some of the restaurant staff could do with happy lessons. Not the most welcoming bunch. Had a 45 minute wait for a straightforward meal.
Location, amenities, efficient and friendly, helpful staff.
The room & the view. We were only there overnight.
Dining room service at breakfast was a bit hit and miss, as was the service on the terrace a little later. Parking a bit difficult.
The terrace is fantastic , and the staff were excellent , first class service
The rooms were rather small and the mattress was too soft for our liking
Views from room and the restaurant over Poole Harbour and Sandbanks fabulous
Service somewhat haphazard
The loction and views were amazing, the rooms was superb overlooking the harbour - definately worth the difference. Dinner again superb
nothing really - did not realise we could use the facilities at sister hotels hoping to watch the world cup final however no central tv - never mind.
Comfortable beds and tastefully furnished room witha a wonderful view across the harbour. Breakfast was good with plenty to choose from, and the terrace bar area was a lovely feature. Would definitely recommend, and would come again.
Maybe lighter weight duvet's for the summer months - ours was extremely hot which made sleeping uncomfortable, perhaps the hotel could do some research into what people prefer!
Beautiful view from room. Loved the position of the hotel in a beautiful area. As we didn't have a car the bus was on our doorstep. Great place will visit again hopefully next year.
Appeared to be a little rushed one breakfast, when I hadn't finished my first (fruit) and had to moved it to take my cooked breakfast and I nearly dropped the plate as it was so hot but both other days were ok.
Nice staff, good breakfast
The views are wonderful Very helpful staff Our room was spacious and very comfortable
Car park is limited
Reluctant to move our car from the car park as their was no guarantee for the car parking space
the food was great
Nothing to dislike
Fabulous location ... Rooms wonderful Very Helpful Staff .. Connor on the front desk is a star employee !!
Parking is difficult (car park not big enough )
Sea facing room, wonderful views of Brownsea Island. Very nice restaurant and excellent dinner was had. Lovely breakfast choice, well presented and cooked.
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