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hotel Superbly situated, Premier Inn Poole Centre (Holes Bay) is a brief walk to the center of town and Poole Train Station, providing the ideal base from which to explore the area.

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Newest reviews for Harbour Heights Hotel

  • Paul
      United Kingdom
    September 14, 2014

    fantastic restaurant

    not near a bus route

    10

  • Brian
      United Kingdom
    September 9, 2014

    The view.

    Parking difficult when weddings taking place. The menu was limited and although most of the food we had was very good the gnocchi was disappointing.

    8.8

  • Rose
      United Kingdom
    September 5, 2014

    stayed here due to wedding function totally looked after amazing views great to watch the sunset helpful staff nice to be served hot breakfast patio area very relaxing

    a little pricey

    7.1

  • Chris
      United Kingdom
    September 5, 2014

    Location was perfect. Very nice room.

    8.8

  • David
      United Kingdom
    September 3, 2014

    Cant complain about anything.

    10

  • Jan
      United Kingdom
    September 3, 2014

    Views, room very comfy and clean.

    Bit of a hike to get anywhere on foot.

    9.2

  • Carole
      United Kingdom
    September 2, 2014

    The location and amenities at this hotel were outstanding. The view of the harbour and Brownsea Island was magnificent. the staff were extremely helpful and courteous. I would certainly recommend this hotel.

    We were woken up in the early hours of Sunday morning by some extremely loud and merry guests returning to their rooms on our floor.

    10

  • Trish
      United Kingdom
    August 28, 2014

    I have to say that the staff were very friendly and nothing was too much trouble the beds were extremely comfortable it was just a shame that the weather was not accommodating so we could utilise the outside space !

    I can't think of anything but the weather !!

    9.2

  • Suzanne
      United Kingdom
    August 25, 2014

    I stayed at this hotel for two nights in at the start of August. The hotel location was excellent. Every member of staff I encountered was polite and helpful. The breakfast offered great choice and was of a good quality and the fee for room service was very reasonable. The decor of the room itself was a little dated but the bathroom was well equipped and the view from the room and balcony were better than I have had in any hotel anywhere. I am happy to recommend this hotel

    There was nothing I didn't like.

    8.8

  • Justin
      United Kingdom
    August 25, 2014

    The location was excellent as were the staff as they were always on hand to help. The bed was comfortable and the room was very clean. Breakfast was excellent too and kept us going right through til dinner.

    8.8

  • Mandy
      United Kingdom
    August 24, 2014

    Fabulous setting amazing views

    9.2

  • Anonymous
      United Kingdom
    August 21, 2014

    There was very loud, disruptive noise from 11pm until 1am one night. We had an awful nights sleep and the next day was ruined. We did complain to reception that night and the next day - the staff were very uninterested and unhelpful. When we spoke to the duty manager - she advised us that she would give us some money off for the night that was really disrupted - when we looked at the bill it was only £20 (it costs £200 per night). Overall we have been left very unimpressed by this hotel and the poor attitude of the staff.

    5.4

  • Caroline
      United Kingdom
    August 21, 2014

    A lovely clean hotel in a quiet location. The staff were very good. We decided to stay a second night...unfortunately sadly not in the first room with stunning view and large balcony, but the receptionists were so helpful always. Both rooms were the same high standard of good layout, comfort and cleanliness. The views to the seafront were amazing. It was great to see the bathrooms with no black sealant! And the windows everywhere were very clean.

    Was very disappointed there was no pool, gym or spa facilities. Considering it is 4* and so close to Sandbanks. There are 2 sister hotels close by and we were able to use the leisure facilities free of charge in one if wanted, but not quite the same considering the cost of the rooms. We recently stayed in a 3* beachfront hotel with full spa facilities in another main seaside town.

    7.1

  • Andrew
      United Kingdom
    August 16, 2014

    Great view, excellent food in the restaurant. Quiet and comfortable.

    8.3

  • David
      United Kingdom
    August 13, 2014

    The bedroom had stunning views. The verandah was perfect for enjoying a relaxing drink - daytime and nightime. The staff were efficient and very friendly.

    The wine list and bar prices were a bit on the high side but I guess you pay a premium for the location.

    9.6

  • Lee
      United Kingdom
    August 12, 2014

    Well-appointed room with aircon and opening windows. Excellent and spacious lounge and outside terrace. Good service and excellent cuisine

    9.6

  • Anonymous
      United Kingdom
    August 12, 2014

    Great attitude from the staff. Very friendly and positive.

    8.8

  • Louisa
      Jersey
    August 11, 2014

    The restaurant was excellent and has views from the terrace. Excellent meal and breakfast was great. Terrace and cocktails nice, in fact the restaurant saved the day! Receptionist was very good, she was overwhelmed with walk ins as we arrived, but coped well. She also moved us from a shabby room on the top floor, with ease.

    Tatty room, had to ask to be moved from the first one, worn out carpets, scruffy exterior to whole hotel. 1st room in the attic was awful, and not worth £150! Very disappointing. Old fashioned cheap furniture

    6.3

  • Graham
      United Kingdom
    August 10, 2014

    The view from the balcony is first class.

    Would prefer king size bed.

    7.5

  • Anonymous
      United Kingdom
    August 10, 2014

    Good location with off street parking Wi Fi in bedroom

    Fridge did not work No in room safe to store valuables eg ipads and wallet etc Air conditioning in bedroom either broken or not powerful enough

    7.5

  • Tracy
      United Kingdom
    August 10, 2014

    The views from our room and the terrace were wonderful. The breakfasts and one evening meal we had were well presented, well cooked and we enjoyed them. Our room was clean and the staff were polite.

    I requested soya milk when booking and this was not available on the first morning of our stay. The room furnishings were tired (frayed edges on chairs, holes in the dressing table, stair carpet threadbare) and the pillows on the bed were so thick and bouncy I slept without pillows for the 3 nights and my husband ended up with a bad neck because of them! Would not really class this as a four star hotel.

    6.3

  • Anonymous
      United Kingdom
    August 7, 2014

    everything

    the exterior needs a bit of spruce up, paint work looking a little tired.

    10

  • Anonymous
      United Kingdom
    August 5, 2014

    View from bedroom was lovely Breakfast excellent.

    No mini bar facilities. No tissues in bathroom. Some staff not friendly. Ordered room service and it never arrived on Saturday evening.

    6.3

  • Mike
      United Kingdom
    August 3, 2014

    Some excellent staff...some staff need courtesy training. Views astounding. Second year of odd rules regarding where you can sit outside

    Scruffy exterior. Service areas grubby and obvious at entrance. Creaking floorboards, thin walls, all room doors close noisily at night.

    7.5

  • Paul
      United Kingdom
    August 1, 2014

    Location, use of facilities at all FJB hotels, the fabulous terrace and view. This is the best hotel in the group. The room was nice with a great view.

    Some of the restaurant staff could do with happy lessons. Not the most welcoming bunch. Had a 45 minute wait for a straightforward meal.

    8.3

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