There was nothing that I disliked about the hotel.
I can understand the gentleman's concerns (from a previous review) regarding the air conditioning, but I felt he made a song and dance about nothing !
There are air conditioning controls. You can lower the heating-which is what I did and later turned off the air conditioning because it was making a slight noise. But you don't need to go down to reception to do that !
Although the hotel can boast of many things, including the superb views over Sandbanks to Brownsea Island, I thought the staff were the best hotel staff I have ever met.
The hotel staff obviously enjoyed their jobs and this came out in their dealings with the guests. They could not do enough to make you feel welcome. Whoever they were,gardeners, kitchen staff,etc, there was always a cheery "Good Morning" from people you have never met in your life !.
Although it is a small point, I enjoyed the luxury of a bath and a shower. All too often you only get a shower in most hotel bathrooms.
Also I found it very easy to operate the shower. You just press a switch ! You don't have to work out how to separate the shower from the bath controls.
I also enjoyed being served by the breakfast staff instead of having to queue for the breakfast buffet.