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Holiday Inn Harrogate
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When would you like to stay at the Holiday Inn Harrogate?
Top
Based on
76
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Anonymous
With friends
United Kingdom
December 3, 2009
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Hotel is in excellent position close to amenities,(we were at a concert in the auditorium which is adjacent to hotel) Excellent parking, Our high floor rooms gave fantastic panoramic views over Harrogate, Very good buffet breakfast. We stayed one night and although bit pricey, overall it was good. Reception staff seemed more concerned with their own ''efficiency'' than actually smiling and being welcoming' to us as visitors and they came across as too 'superior' and indifferent. Not a pleasant start. Plus all service staff used public lifts which meant long waits for residents. *But by contrast the breakfast room staff were very pleasant and helpful*. |
6 |
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Val
With friends
Hebden Bridge,
United Kingdom
December 1, 2009
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Breakfast was OK for self service buffet. Had to get key cards recoded 3 times and traipse up and down from 8th floor in 24 hours. Booked twin got double room. Kettle faulty. Did get a small reduction in price and extension to checking out time due to several problems so staff did listen to complaints and act on them. |
5 |
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Jean
With friends
Burntwood,
United Kingdom
November 23, 2009
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Shopping. Visiting exhibition Slow Service,did not appear to be enough staff. Being asked if we wanted our room to be cleaned. Having to make our beds ourselves. |
6 |
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Robert
With friends
Dwygyfylchi, Penmaenmawr,
United Kingdom
November 23, 2009
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Location Reference to 'The Academy' being a '5 minute car journey' - we did not come by car. |
8.5 |
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Anonymous
Young couple
United Kingdom
November 11, 2009
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Day shopping and meal out. The Lifts |
7.5 |
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John
Mature couple
Woodborough, Nottingham,
United Kingdom
November 11, 2009
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Location close the Harrogate International Conference Centre and main shops, underground car parking with lifts direct to reception. Good choice from a menu for evening meal. Good English breakfast. The male staff in the restaurant were scruffy, but were polite and attentive, the female restaurant staff were smart and very pleasant with smiley faces. |
8 |
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Susan
Mature couple
Ashington,
United Kingdom
November 6, 2009
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It was in an excellant location for our concert venue and was also near to the town centre for shopping and plenty of restaurants nearby |
9.5 |
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Catherine
Mature couple
HOLLYM,
United Kingdom
November 3, 2009
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Good car park, great central position next to concert venue (Harrogate International). Enjoyable breakfast and comfortable room. Nice view from 7th floor room, but windows dirty. Lifts were a nightmare - not easy to use. Directions to breakfast room a little vague. Nice tall waiter showed us to breakfast table but needs a new suit in the right size please. Long walk to get a coffee. |
7.5 |
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Margo
Mature couple
sale,
United Kingdom
November 1, 2009
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It was convenient to harrogate. comfortable, within walking distance of shops restaurants pubs etc. and parking was easy. It was a high tower block. I can concerns about fire procedures. |
7.5 |
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Kathleen
Mature couple
HEREFORD,
United Kingdom
October 29, 2009
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Friendliness and willingness to help by all the staff. Excellent breakfasts. |
9.5 |
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Sonia
With friends
Plymouth,
United Kingdom
October 23, 2009
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Central to the town centre |
7.5 |
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Winter
Solo traveller
Leanyer NT,
Australia
October 19, 2009
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as an overseas traveller, this is more tlike the hotels I am used to |
8.5 |
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Laura
Solo traveller
Limerick,
Ireland
October 16, 2009
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comfortable, big room. I got room service and choose the angus beef burger...it wasnt freshly made, it was rubbery and lacked flavour. So on the food note was disappointed. |
7 |
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Stewart
Mature couple
Cottingham.Hull.,
United Kingdom
October 15, 2009
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The pleasant attitude of Staff both reception and catering,the convenience of the car park & lifts. Only the noise of the air extraction unit on my first night's stay on the East Side Executive room.I was moved to a quieter room for the remainder of our 5 day stay. |
9 |
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Mike
Mature couple
Enfield,
United Kingdom
October 12, 2009
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Excellent Hotel. Central Situation. Room clean and well furnished. Evening meal and breakfast both good and tasty. Staff polite and friendly. Enjoyed the one night stay. |
10 |
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Patrick
Solo traveller
nottingham,
United Kingdom
October 9, 2009
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Location good, clean and like the security with keys to operate the lift. I thought this was a very good idea. The car park was bright. Nothing disliked, all good |
7.5 |
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Anonymous
Solo traveller
United Kingdom
October 2, 2009
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Car parking very good, reasonably priced and convenient. Rooms spacious and very clean. Breakfast - good choice and food nice. |
7.5 |
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David
Young couple
London,
United Kingdom
September 29, 2009
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Very nice rooms, very clean and great views of the town. At one point it took over 15 minutes to get from the car park to the reception on the ground floor due to lifts being far too small to accommodate all those wishing to use them and a lack of stairs. Double bed was in fact two singles pushed together with a double sheet spread over both - became quite uncomfortable and I had a tendency to slip down between them. |
8 |
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Anonymous
Solo traveller
Ireland
September 26, 2009
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the location of the hotel was excellent for attendance at conference |
9.5 |
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Peter
Mature couple
Arford,
United Kingdom
September 15, 2009
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Close to the International Exhibition Centre Very tight car park spaces! |
7.5 |
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Tracy
Group
Newcastle upon typ,
United Kingdom
September 3, 2009
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Excellent location for Harrogate International Centre and close to all local attractions. |
9.5 |
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Steve
Mature couple
Epsom,
United Kingdom
August 30, 2009
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Well turned out room with quality furnishings. Food very good especially breakfast which was one of the best Ive had for some time. Staff very polite and helpfull |
9 |
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Michael
Mature couple
Nantwich,Cheshire,
United Kingdom
August 14, 2009
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The Breakfast was overcooked on both mornings very disapointed and excitive room was not up to 4* standard |
6.3 |
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Stephen
Mature couple
manchester,
United Kingdom
July 29, 2009
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The room service was great Its only a minor matter, I could not re charge my mobile phone in the room it was 715 the tv/workstation worktop is too near the sockets |
8.5 |
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Suzie
With friends
Ripley,
United Kingdom
July 25, 2009
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I liked how close it was to the international centre as we were there for the gift fair. We orderd room service and not only was the order wrong but they were very slow in putting it right. The little table in our room was covered in dust and when we checked in even though there were 3 members of staff behind the desk only 1 knew what to do so again it was all very slow. |
5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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