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Newest reviews for Hartford Hall Hotel by Marston's Inns

  • Robin
      United Kingdom
    September 14, 2014

    Clean and reasonably comfortable. Good breakfast.

    Noisy cistern recycling and air in the water pipes making a huge noise all night completely spoiled our nights there. Room No. 2.

    6.3

  • Margaret
      United Kingdom
    September 6, 2014

    Breakfast was very good nice staff

    Bed was to soft you rolled into the middle

    6.7

  • Terry
      United Kingdom
    September 4, 2014

    nice steak pie, sweets excellent, fish was good . breakfast good, first class staff very attentive ,

    poor car parking bays are too tight . evening meal carrots and brocalli undercooked ,

    7.9

  • Chris
      United Kingdom
    August 28, 2014

    Food was excellent

    Service was bellow par

    6.3

  • Neil
      United Kingdom
    August 26, 2014

    It was good enough for the money. Fair value, comfortable enough and water provided

    Sloppy breakfast cook who served up a burst poached egg- really? Like- well sod that for tin soldiers trying again. And the staff who thought it was irrelevant and just served it anyway

    7.1

  • Heather
      United Kingdom
    August 26, 2014

    Hot water tap in sink in bathroom would not run properly and sink did not drain well. Bed a bit soft. Room cold and unable to put heating on.

    7.1

  • Paul
      United Kingdom
    August 24, 2014

    The staff; polite and friendly. The food.

    A little bit 'scruffy'; paintwork could have done with touching up, floors were wooden but not been varnished for some time. Breakfast was adequate but instant coffee? I think thats the first time I have not had fresh coffee for breakfast in a B&B...

    5.8

  • Darren
      United Kingdom
    August 20, 2014

    Good location, excellent food and friendly staff.

    8.8

  • Jill
      United Kingdom
    August 17, 2014

    The facilities of the hotel were marvellous value for money and the staff were the most welcoming, friendly people I have ever come across in all the hotels I have ever stayed in worldwide.

    There was nothing I could find fault with.

    8.3

  • Diane
      United Kingdom
    August 9, 2014

    location. breakfast

    problem with main meal had to return steak as was not cooked correctly and really fatty 4 people only 3 got served and 4th person had to go in search of there dinner .Worst of all was the appalling attitude of the waiter in particular ( couldn't give a damn )

    5.4

  • Stephen
      United Kingdom
    August 5, 2014

    Friendly staff. Good food.

    Curtailed bar service for residents although staff were flexible at last orders.

    7.5

  • Gillian
      United Kingdom
    August 5, 2014

    Value for money

    The evening meal was very poor

    5

  • Lee
      United Arab Emirates
    August 3, 2014

    Good location Good food Helpful staff

    Building and surroundings look a bit tired

    7.1

  • Jacqui
      United Kingdom
    August 1, 2014

    Room was very comfortable and clean with all the facilities you need in the room. We ate in the restaurant in the evening and the food was excellent, although service was a little slow. Overall, very good value for money

    Early morning delivery (or refuse collection) noises and noisy plumbing

    7.9

  • Anonymous
      United Kingdom
    July 31, 2014

    Evening food was good and staff obliging.

    Hotel needed some TLC as everywhere looked tired. Breakfast was a little disorganised and would have preferred pots of tea and coffee. Wasn't asked when left if we had enjoyed our stay.

    5.8

  • Jeff
      United Kingdom
    July 28, 2014

    Wi-Fi

    Rooms too hot Couldn't sleep with he window open as I was ground floor and the window had no latch so anyone could get in. The place smelt.. The staff are slow.. The waste collection truck reverse alarm woke me up at 6.30am!!!

    2.9

  • Paul
      United Kingdom
    July 26, 2014

    A good, affordable, comfortable, unpretentious hotel in very pleasant and relaxing grounds, friendly and competent staff. What's not to like?

    8.3

  • Anonymous
      United Kingdom
    July 24, 2014

    Rooms are of average quality for price. Plenty of parking. Beer garden.

    Average food. 4 of us stayed for a training day we had the following day, we all had different starters yet they all looked the same, deep fried and breaded! My salmon salad was nice however my colleagues all had steaks which were supposed to be Med Rare but were well done and the peas looked as though they were sat in the pan for hours. They did offer us 20% off the bill however and had commented on how they were short staffed.

    5.8

  • Christopher
      United Kingdom
    July 24, 2014

    Wifi Beer Garden

    Food was dreadful for dinner and breakfast. Room was dirty and lights didn't work Thin walls and was kept awake by snoring Short staffed, waited for 10 mins to check in and out

    5

  • Carol
      United Kingdom
    July 22, 2014

    The staff are so helpful and pleasant. The hotel itself could do with some work. The breakfast is very good, again served by lovely staff.

    The rooms are so small, it is difficult getting round them. They are very basic but very clean

    6.3

  • Anonymous
      United Kingdom
    July 22, 2014

    Evening meals were very good. Outside seating area was pleasant, Breakfast was good.

    Room suffered from traffic noise and was very hot.

    5

  • Ashley
      United Kingdom
    July 22, 2014

    A bit more attention to detail in the bathroom would make it better

    7.5

  • Marie
      United Kingdom
    July 21, 2014

    Impressive surroundings. good seating in lounge area. good food in restaurant

    Rooms need some attention re decorating.

    7.9

  • Diane
      Isle of Man
    July 19, 2014

    Food was very good Location was good

    room was small. bed was uncomfortable. bathroom was in poor state of repair. e.g.. Loose toilet seat, loose toilet roll dispenser, no safety rail in bath area. Couldn't close the window

    5

  • Richard
      United Kingdom
    July 18, 2014

    No cups or sugar in room even after advising staff. Broken toilet brush left in corner of bathroom. Shower broken and unusable. No soap in shower container. Noisy room (could hear water filling in cistern all night) Dirty Bath.

    3.3

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