De Vere Venues Hartsfield Manor  

Very relaxing at a beautiful venue, with great staff!!

This is an excellent hotel in terms of value for money if you need to be in or around the Dorking area. The staff were all excellent, very helpful and courteous, the location is beautiful with quite stunning grounds and the food in the restaurant was of a very good quality yet reasonably proiced. All in all, an excellent choice for either business or a week-end break as a couple. Weddings are clearly a speciality and judging by the surroundings and my own experience, this would be an excellent choice for a venue for any special occasion.

If there was one small quibble it wouyld be the lighting in the dining room which, coupled with the decor, presented a fairly cold atmosphere -the food made up for this shortcoming, however!

Peaceful landscape.

Gloomy modern decor and worn out matress in the room that we had which was located in the lodge. Charge for use of credit card

The room was comfortable

When booking it advised that you might be in one of the lodges....what it didn't say was that it was back down the drive approx quarter of a mile. There was no offer of help with luggage even after I advised that I arrived by taxi. Once in the room it was lashing with heavy rail, when I called reception for a umbrella I was informed they were in the main hotel, I informed the lady that it was raining a quarter of a mile away from the main hotel and she didn't seem to get the jist!

Fantastic all round. Safe parking good food and great staff ready to help. Easy and quick check in. Good internet access with no add on cost. You are made to feel very welcome.

The staff were effective in dealing with some problems that arose in relation to the wedding party. We were happy with the calm way they dealt with the difficulties. We certainly would consider visiting on another occasion, providing there are no major functions which limit access to hotel facilities. The location and setting are attractive, as is the main hotel building. The room and its facilities were well presented.

It would be sensible to warn other guests in advance of larger events which may limit the access other guests have to facilities.

Room was a fairly good size but disappointing it wasn't in the main house which was beautiful, felt as though the hotel was used more for business event with shl training centre. Staff helpful and polite. Was surprised no mini bar in room or dvd player

The position of the hotel was in its own grounds, very friendly staff, beautiful place and comfortable room. A beautiful manor house.

Rural, pleasant, very clean above average for this type of accommodation.

There was absolutely nothing wrong with the facilities but for me the bed was too soft and on the small side. Fine for a young couple but at out stage in life we're both generously built for comfort not speed!

I got a great deal for £19 a night and at such a wonderful hotel set in nice grounds. Rooms were very comfy and well decorated.

The pillows were too soft. The walls are thin and could here the couple next door talking.

Beautiful hotel in pretty location and for £20 and close to gatwick excellent

Nice business model

Sometimes forgot things for room

It was nice and comfy staff were friendly

The room I got was not the one I saw on the webb