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Portland Street, Cheltenham, GL52 2NB, United Kingdom – Show map
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92 properties in Cheltenham
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70 verified reviews
They speak your language
Cheltenham Plaza Apartments's staff speak: English
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WiFi is available in some hotel rooms and is free of charge.
Private parking is possible on site (reservation is needed) and costs GBP 6 per day.
Non-smoking rooms, Family rooms, Lift, Heating, Non-smoking throughout
From 14:00 hours
Until 11:00 hours
Cancellation and prepayment policies vary according to apartment type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
All children under 2 years are charged GBP 5 per person per night for children's cots/cribs.
All older children or adults are charged GBP 20 per person per night for extra beds.
The maximum number of extra beds/children's cots permitted in a room is 1.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
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Based on 70 reviews
Value for money
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Good location with parking. We were in Cheltenham for the races and needed a place to stay for the evening. Very convenient for restaurants, shops etc.
Shower not very powerful. Pillows too thin, so extra pillows would have been nice. Unfortunately, the cleaners may not have been aware that there was a spillage on the sofa and the back of one dining chair so these were quite sticky.
Excellent location , very clean , spacious and lovely bathroom and bedroom , very comfy bed
Poor quality wifi , DVD player not working so unable to play music !!
Ease of arrangements or parking, access, much better than just a hotel room
Traffic noise with window open louder than used to.
Staff were helpful
Poor security Position was on a busy junction, opposite a pub Ensuite shower was dirty Loo seat in bathroom was broken Toaster broken Not enough seating for 4 Only 1 glass
The style of the apartments & the location were brilliant only criticism was the bed was low & soft mattress
The access to the garage is poor. It is double yellow lines all around the building and you have to get into the apartment before you can get in the garage so as a single traveller I had to pay for a car park to get in the apartment before moving my car to the garage so that was very annoying and poorly organised
Fantastic location Good value for money
Extremely noisy guests Bathroom and kitchen clean but certain areas like under the bed and sofa need a good clean Smelt smoky
Loved having two seperate bedrooms, bathroom and ensuite plus kitchen dining lounge in this apartment. Safe and secure parking. All necessary facilities.
This apartment had a great location for shopping and clubbing. Had everything we needed and a balcony which was nice.
The apartment smelt like it had been smoked in despite being advertised as non-smoking. It's located on the corner of a cross road junction on the bus route to town so traffic was very noisy at times. We had to have Windows open as it was warm but with them closed it blocked the sound out quite well.
the location was excellent just a short walk into town, where their are plenty of shops, bars restaurants. The cleaning staff were very helpfull and without them we would have struggled to know what to do regarding entry and exit and room allocation number. I hope you will pass on our gratetude to them for all their help
It was our first time booking this appartment and it was a last minute decision and unfortunatly the e-mail detailing the entry/exit and room allocation number arrived after we had left our home.
Apartment was clean. Nice timber type flooring so no dirty carpets. Decently appointed and good internet. Could open the window to get air.
hallways and lifts were filthy. The carpeting was among the dirtiest that I have ever seen. Obviously never cleaned. Drinks etc spilled (or worse). Getting hot water was a bit of a trick as there were some switches in the kitchen which effected the bathroom. Didn't see anything in the documentation.
Location great very near all the shops access to buliding easy and hastle free. Reason we stayed was our Son was moving in over the road to Halls as he was starting Uni. We also met up with family who live near by for a catch up. Bathroom, towels and bed linen nice and clean. Looking for something to eat? go to Bills place on Regency Street for an outstanding meal, 8 of us turned up on a busy Friday night and they just managed to get us in - Book a table in advance to avoid disappointment. I would stay at the Plaza Apartments again.
Lots of dust under the bed in one of the rooms and living room hot and stuffy.
Two light bulbs was not working in the dinning room. The shower was either cold or really hot nothing in the middle
Ideal location Complimentary and fast WiFi General standard of the equipment Very prompt attention to repair the towel rail that had fallen off and a waiver to pay for the missing fire torch that was not there in the first place.
Cockroaches in the kitchen Un cleaned kitchen and dirt and dust under the living room furniture that had not been moved for weeks. Filthy windows. Door to street often left open for anyone to access the building. Lock had been removed.
Expected apartment to be a bit more comfortable . Getting to apartment was difficult because road works it would have been good to have been warned. Not too clean
Cleanliness of room and windows. It has been a long time since that room has been dusted and you could hardly see out of the windows. Parts of the apartment were damaged.
Lack of information. Pure chance that we managed to get in, no entry codes provided. Paid for parking which was not available & had to pay for public car park
Very near to town centre
Very good communication prior and during stay. Responsive to complaints albeit couldn't do much about the smell of smoke.
Very cheap fittings, second bedroom tiny with poorly erected bed that was very uncomfortable. Lounge stank of cigarettes and again was tiny. Kitchen OK.
Rooms very stuffy.safety windows,so very little air able to circulate.definitely would benefit will air conditioning.
Convenience, self-serve and fully-featured apartment
Corridor to apartment looks tired and had a hard life. This is like someone's flat being rented out so don't expect free shampoos. Great for the self-organised traveller. Not for you if you want the bells and whistles.
The terrible smell The scary guy in reception The stains everywhere The dark corridors The fact that we had to immediately leave and book a Premier Inn because it was so disgusting
Scruffy access area nightclub next door very noisy not suitable for young kids lack of sleep not our original choice-we were moved by bliss apartments !!!
There was an empty trush cream packet under sofa that hadn't been cleaned up, everything else was spotless. Would use again. +++
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