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Best Western Plus White Horse Hotel

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Most recent booking for this hotel was yesterday at 17:16

Score from 225 reviews Good 7.8/10

Newest reviews for Hastings Everglades

  • Helen
      United Kingdom
    5 September 2014

    When we first arrived the staff were very friendly . The maids who tended the rooms were efficient and kept our room tidy

    Going down to breakfast of 2nd day and being told our name was not on list and asked were we room only guests after standing about for a couple of minutes we were allowed to go for breakfast . I WAS EXTREMELY EMBARESSED One of the cups in the room was cracked

    7.1

  • Andrew
      United Kingdom
    24 August 2014

    The hotel was very nice to stay at

    They charged me a lot more per night than the rate I thought I was getting via Booking.com......I only realised when I got home recently and checked the paperwork. I booked online for 4 night room only @ £170, got charged 4 night room only @ £264. I trusted them to get it right, and they got it wrong.

    8.8

  • Sue
      United Kingdom
    19 August 2014

    Staff were fantastic and the hotel is in a lovely location. Very convenient for Londonderry - but far enough out to be quiet. Super comfy beds!

    Too hot - the windows only open an inch or so - and it was the middle of a heatwave - but I think that's a rare event so wouldn't normally be an issue.

    8.3

  • Dixie
      Australia
    18 August 2014

    Lovely large suite and restaurant

    Bathroom in suite was for a disabled person and water spilt everywhere.

    9.2

  • Anonymous
      United Kingdom
    14 August 2014

    Staff were very attentive and bedroom was excellent

    9.6

  • Kerry
      United Kingdom
    5 August 2014

    Everything was fantastic, staff were great, food was gorgeous. We had a wonderful time at Everglades. Say a big thanks to Katie at Reception and Finn in the bar they were so helpful and Pleasant

    10

  • Anonymous
      Ireland
    25 July 2014

    I thought the staff at the hotel were amazing they were very warm and welcoming. Even though they were in the process of doing the hotel up they made the welcome area look really nice. The bed was amazing..... loved it.

    The bathroom was a very standard bathroom which looked quite tired. The sink was blocking. Generally we don't pay so much for a hotel so when we went for a treat we expected it to be amazing. The morning sun was coming in under the black out curtains which were about an inch too short. For the price of the room it could have done with an update.

    6.7

  • Denis
      Ireland
    23 July 2014

    everything from the friendly reception and the comfortable room and the excelent bar

    9.2

  • Anonymous
      United Kingdom
    18 July 2014

    If you like the idea of sleeping on the hard shoulder of a motorway then this is your hotel. Extremely noisy, no double glazing and the hotel is very very tired. Not 4 star.

    3.8

  • Desmond
      Ireland
    15 July 2014

    All staff seemed dedicated to their profession. Great food and very relaxing.

    No complaints to speak of. No wifi upstairs, I didn't question it, maybe that's why we could unwind easily

    8.8

  • Lynette
      New Zealand
    26 June 2014

    Everything

    10

  • Carolanne
      United Kingdom
    6 June 2014

    Staff were wonderful. Although just a few days after fire bomb everything about our stay was wonderful from checking in to checking out. We want to pay a particular compliment to Mairead who served us in the restaurant - she's a real asset to the hotel.

    10

  • Eamonn
      Ireland
    4 June 2014

    Comfortable rooms. Convenient to work location. Friendly staff. Good service.

    Expensive wifi in rooms. No pool/gym (that I saw)

    6.7

  • Declan
      United Kingdom
    1 June 2014

    rooms spacious, comfortable beds, bar service excellent and very friendly staff

    9.2

  • Jennifer
      United Kingdom
    31 May 2014

    Helpful staff and good atmosphere

    No free WiFi or drinking water in the rooms. It was difficult to work when the available WiFi was only in the public areas of the hotel.

    6.7

  • Neil
      U.S.A.
    21 May 2014

    Perfect place to stay while visiting Derry with a car.

    10

  • Francine
      United Kingdom
    20 May 2014

    Hotel was beautiful very clean and comfortable also staff were very friendly and welcoming.

    I didn't like the fact that breakfast was an extra £15 per person per night which I didn't get as I thought it was far too expensive.

    7.9

  • Joanne
      United Kingdom
    6 May 2014

    Beds large and really comfortable - shower was great.

    9.2

  • Eileen
      United Kingdom
    29 April 2014

    very relaxing, nice atmosphere, 5 min taxi journey to city centre.

    nothing

    7.9

  • Geraldine
      Ireland
    26 April 2014

    Staff were friendly and the dinner was nice

    No wifi in room, a charge of nine pounds an hour if you wanted the privilege of wifi. All hotels offer complementary wifi these days and we were not impressed by this hotels consideration for guests. Also the food and drink are too expensive, 7 pounds for a glass of wine is excessive. I would not recommend this hotel for both of those reasons.

    6.7

  • Anonymous
      United Kingdom
    19 April 2014

    Iv never had such a good sleep in my life, I wanted to take the bed home with me!

    8.8

  • Kim
      United Kingdom
    9 April 2014

    Large comfortable room Friendly staff

    No bar food or snacks available

    7.9

  • Tadgh
      Ireland
    8 April 2014

    Great staff,lovely food

    9.2

  • Tracy
      Ireland
    19 March 2014

    The hotel was really nice and clean and the food was delicious.the rooms were lovely and Big.

    The drinks at the bar were so expensive.

    8.3

  • Geoffrey
      United Kingdom
    17 March 2014

    Friendly and efficient staff. Large and very comfortable room.

    Nothing

    8.8

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