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Haveli Hotel, Coed cae Lane, Hensol, CF72 9EW, United Kingdom – Show map
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3 properties in Hensol
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107 verified reviews
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Haveli Hotel's staff speaks: English
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Pool Table, Darts
Food & Drink
Bar, Restaurant with Dining Menu, Buffet-Style Restaurant
WiFi is available in the hotel rooms and is free of charge.
Free private parking is available on site (reservation is not needed).
Room Service, Express Check-in/Check-out, Private Check-in/Check-out, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Non-smoking Rooms, Family Rooms, Heating, Designated Smoking Area
3:00 PM - 11:00 PM
12:00 PM - 2:30 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 6 years stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 106 reviews
Value for money
Show reviews from:
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Score from 581 reviews Very good
Ideal for where we were visitimg
Room was pleasant and bed comfortable
Nobody was in reception when i arrived and I was kept waiting far to long. There was no tv chanels on the tv just radio was disappointed with this
when we arrived to hotel no body at reseption i have to serch evrey where and finaly i went to hotel bar and find someone and ask for a receptione for chek in and he come and made the chek in it was a Raineday and time was 6.15 pm. room was not heat very cold no one at service nobody answer the room telephone's no eny instraction given about the room's agin i serch for service to ask about the heater no one in reception. and we have to face for a dinner party so we went out when we come back the room was to cold. the next day we went out and come back agein after we serch owe self and find out the heter switch side of the bed toteley room was not redy for check in. The photo's publishied in Booking.com are not true no hairdryer prvided in the room no service whent to reception but no body is their even their is no calling bell to whet to brekfest sall and ask for lady who work's theor for a hairdryer and she prvide it their brekfest ok but no choice no jam and butter every thing's mast be ask from this lady who work their. Finaly it's not a Hotel leve it's a kind of lodge with the Basic Facilites. i dont back again for this lodge. sory Booking.com Ranjit
Uncomfortable bed, shower was freezing very cold room
the room has clearly been re done to a good standard
Tv needed retuning and the internet was difficult to connect to.
location, it is not a hotel it is a poor motel, filthy carpet, filthy bathroom tap handles missing, tiles on outside access stairs missing just a generalkly run down motel
the bed the lounge for relaxing the parking
not much choice of food no room service the shower was terrible really slow and not much power no curtains on the window the tv you could not turn up on the control
Room was good and had a chair and TV. Bed was ok.
Breakfast was orange juice or corn flakes and tea/coffee and toast. had to ask for plates and cups. No other selection of o/j or cereal. Hot selection was made and very sparse. Bathroom was mouldy and no hanging facility.
It's a lovely place, but not quite close enough to the shops, once your there your stuck, they bump up drink prices because of it. Good rooms and good value for money but stay away from breakfast! It was terrible!
Breakfast was disgraceful! A so called buffet breakfast cost £12 a couple and all u got was a cold sassage, a raisin of bacon and an over cooked hashbrown - no eggs no beens no tomatoes! And no buffet! Tea and coffee was limited (stated unlimited) and orange juice was tescos own brand and tasted like wee! I would not recomend it
Very shabby rooms with broken beds and bathroom fittings and no chairs or bedside lights. Appalling breakfasts and poorly stocked bar (no tonics on a Friday night for example) very noisy industrial estate on Sunday morning. Overall impression of neglect and run down property.
No staff on hand to sort small issues.
room was nice and clean, nice bathroom.nice toiletries provided, nice drinks in room tea coffee and bottled water.
breakfast,not what i expected for the money.
Staff were brilliant and so friendly and helpful couldn't help enough. food was lovely and room was clean and tidy
That we booked family room yet didn't have any and we had to share a bed with our 3 yr old so wasn't best night we have had but other than that can't fault the hotel and would go back
We stayed in the Haveli fir a long weekend in August. The location was ideal for us as we had a wedding in Catdiff but didnt want to be close to Cardiff. The staff were all very helpful & polite & booked us in very quickly. The rooms were very big, clean & basic, could do with a hint of paint in places but apart from that it was ideal. I looked on google to see where it was prior to going & it seemed to be on an industrial estate, it sort of is but you dont notice, dont let this put you off. If your fussy & require fairy dust on everything you touch dont go, if your a normal person looking for somewhere nice as a base while your in Wales then visit The Haveli.
We stayed in a room up some outside stairs, some tiles were missing - health n safety might have a say on that but i was negotiating them in 4" heels so if id fell/twisted an ankle it would have been my own fault.
Price was competitive. The bed was spacious and comfortable. Tea making facilities were very good, including sparkling water. There was plenty of room in the car park.
I didn't realise it was in an industrial estate ! The carpet was dirty. Once the volume was turned down on the TV, I was unable to increase it. No chair in the room. The shower pressure was very poor - most of the water was coming out of the back of the control unit, not the shower head. No curtain to black out the window - resulting in waking at first light ! Generally had a very dirty, neglected appearance both inside & out: Tiles missing on exterior staircase, broken bench/table & discarded cardboard box left at front of property (clearly, these had been there for a considerable time). Needs cleaning & a coat of paint !
Very clean. Lovely modern room. Beautiful bathroom. Appreciated the tea/coffee making facilities. Good heating system.
The Haveli is really a motel rather than a hotel - so the price is a bit high compared to others. The location is rather isolated - you really need a car - I was visiting family & it was difficult getting a local taxi (had to wait an hour on a Saturday morning).
Great price, when others around ramp it up this time of year, nice big rooms. if you like Indian food, it has a great priced restaurant with great food. sports area, Pool table and Sky sports for the footy. this is the second time I have stayed, and enjoyed both visits. friendly family staff.
The rooms were very clean
No iron or hairdryer
Beds comfortable ,staff helpful It suited us we were visiting family ,so could eat with them
Poor choice for breakfast .Access to room up some dicey steps ,could be dangerous if wet .Poor shower,room slightly grubby ,room not serviced one day
The manager was very friendly and helpful. Beds were new and very comfortable.
Although they said the place had recently been remodeled and the beds were excellent and comfortable, the building was very old and in need of structural repair. I thought there might be mold in the bathroom.
very basic facilities, nothing to say positive,
dirty looking room, carpet, doors were covered in dirt, no chair in the room no drinking water,
Like a chain hotel but with a personal touch.
Service Value for money Cleanliness Staff very helpful
Helpful staff. Clean and neat. Fairly quiet. Restaurant available although we did not use.
Nothing to not like though basic breakfast.
Convent location, good comfortable bed.
Breakfast not served till 10.00 am due to a function, not convient for us as we had to be in local church for a 9.30am christening.
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