Room 1 a double en-suite. A very small, cramped or 'cosy' room, whichever way you want to put it. Bedside cabinets, a small TV in one corner on a small unit & a 'wardrobe' which I feel was a converted unit because it wasn't deep enough to hang your clothes, they stuck out a couple of inches so the door wouldnt close until we 'angled' the hangers. Now this is a very basic room. The worst thing is.....dust lay everywhere, on the wooden headboard, on the TV, behind the TV unit it was as though it hadnt been moved in years! The skirting boards were black with dust & grime. The blinds in the window were caked black, behind the bathroom door was black grime and HAIR!! The ledge between the WC & washbasin is caked in dust, also the ledges on the doors were white with dust!! One of the bedside lamps didnt work and the top of the hot water tap in the washbasin was broken. The only mirror is a wooden oval mirror on the bathroom window sill, no full length mirror. Only 1 towel rail, nowhere to store toiletries, not even a shelf. This Hotel needs a good Housekeeper who will clean properly. I can do 'basic' anytime but thats no excuse for dust, dirt & grime! It is a very neglected Hotel needing some TLC. Simon's reputation could be at stake as a Hotelier.I have stayed in many Hotels and this is the dirtiest room I have every stayed in. With hindsight I should have spoke to Simon but I 'put up & shut up' for just 2 nights stay. Would I recommend this Hotel to stay over in?......NO!!
This Hotel has great character, atmosphere and fantastic food. Simon is so popular for his evening meals, the staff had to turn people away. The staff don't 'stand on ceremony' they wear jeans, shirts, trainers which is the great 'down to earth' atmosphere me & hubby liked very much. Simon & his kitchen staff do delicious meals, so I would recommend The Hawthorns for meals. Sheets & towells were spotlessly white, the bed & pillows comfortable.