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Newest reviews for Headlam Hall Hotel

  • Sarah
      United Kingdom
    14 September 2014

    Hotel and grounds are beautiful.

    10

  • Grant
      United Kingdom
    13 September 2014

    Ambience, gardens and feeling a bit special b

    Minor irritation was the water pressure in the shower was poor.

    9.2

  • Anonymous
      United Kingdom
    7 September 2014

    Friendliness and promptness of staff.

    Room is ordinary.

    6.7

  • David
      United Kingdom
    24 August 2014

    We stayed as part of a wedding party, and everything went perfectly to plan. The staff could'nt have done more for us. Perfect place for a wedding, the rooms, the grounds, the staff, the whole venue was everything we wanted.

    9.2

  • Michael
      United Kingdom
    18 August 2014

    Food,staff,gardens,garder ner,prices,dinner was exceptional,mike

    No aircon,one of hottest days

    9.2

  • Alma
      United Kingdom
    17 August 2014

    everything x

    wi fi very poor connection

    8.3

  • Anne
      United Kingdom
    17 August 2014

    Staff were marvellous. Everyone seemed genuinely interested in us and were friendly and helpful. Gardens are magnificent and we'd wonderful weather so we could enjoy it even more. Ate both evenings in restaurant and food was fabulous!

    Bedrooms badly need updating. Restricted access to pool which was a bit of a problem for my son.

    9.2

  • Christine
      United Kingdom
    12 August 2014

    A member of staff got an OS map for us that we needed so that we did not have to travel to a nearby town to get one.

    The soap dish over the bath was so high you could not reach it while sitting in the bath. A lift would help to reach the. Top floor.

    9.2

  • Sandra
      United Kingdom
    3 August 2014

    fabulous setting, beautiful grounds and main building where we stayed. room was fab, everything we could have wanted. the staff were professional and friendly. breakfast was excellent, could not fault our stay, highly recommend

    there was only one problem, finding the location, more signage needed

    9.6

  • Eleanor
      United Kingdom
    1 August 2014

    Lovely old property in a beautiful setting with facilities for all tastes! Good food and lovely room.

    Nothing

    10

  • Kathleen
      United Kingdom
    22 July 2014

    We had a very enjoyable long weekend. Lovely room. Beautiful gardens with benches strategically placed. Restaurant highly recommended. Staff very attentive and friendly. We will be back when my husband rides the Pennine Etape next year while I will again be relaxing in the lovely Spa!

    10

  • Pat
      United Kingdom
    8 July 2014

    Quiet location lovely old property retaining it's own charm Attentive polite staff clean room and the bathroom in no 10 'Peach' was spacious, well appointed and extremely practical

    no fridge in the room. no safe. only one opening window

    6.7

  • John
      United Kingdom
    7 July 2014

    Staff great. Arrived late due to appalling traffic but the kitchen staff had stayed on beyond closure of evening service to ensure we could get some cooked food. Great breakfast and comfortable room, very quiet. All in all first class. A very good hotel indeed.

    nothing

    10

  • C
      United Kingdom
    26 June 2014

    The staff members were exceptionally friendly and efficient. We thoroughly enjoyed our evening meal which was delicious. We would definitely make a return booking should we be in the area again.

    10

  • Anonymous
      United Kingdom
    16 June 2014

    Staff extremely friendly and helpful especially when our car broke down Bedrooms in main house wonderful (especially the four poster beds)and so in keeping with rest of property Food was of extremely high quality We will definitely return

    9.2

  • Tim
      United Kingdom
    15 June 2014

    Brilliant hotel, lots of luxury but with no stuffiness. Great hospitality in the north east.

    9.6

  • Anonymous
      United Kingdom
    2 June 2014

    EXCELLENT STAFF, VERY PROFESSIONAL, VERY WELL RAN HOTEL.

    7.5

  • Anonymous
      United Kingdom
    13 May 2014

    The spa was very relaxing

    We stayed at headlam hall on Saturday 10 th May, myself and my partner wanted a night away from children in a peaceful location. We we're kept awake by crying babies in next room and also on numerous occasions bottles getting emptied in eariy hours of the night , I did complain about this but didn't really get much of a response. I left feeling more tired than I do at home.

    9.6

  • Anonymous
      United Kingdom
    13 May 2014

    The hotel staff at reception told us we could not use the spa facilities after checking out at 11, we had spent £150 on room an £111 on the bar, I'm sure this wouldn't have been a problem. Anyway we went down to the spa and they let us in no problem!

    7.5

  • John
      United Kingdom
    6 May 2014

    We liked everything about the place. The evening meals were perfect. We didn't fault anything. Also the beautiful gardens. Very romantic and relaxing place.

    We liked everything

    10

  • Peter
      United Kingdom
    26 April 2014

    Free upgrade

    Noisy room over kitchen

    7.9

  • Julie
      United Kingdom
    16 April 2014

    Fantastic!

    10

  • David
      United Kingdom
    1 April 2014

    The Spa was excellent

    The mattress was most uncomfortable and desperately needs replacement.

    6.7

  • Christine
      United Kingdom
    1 April 2014

    Staff were friendly and helpful. Food was good. Comfortable bedroom with good facilities except for the need for safety handles on the bath. We were upgraded at no extra expense which was a pleasant surprise.

    There is a need for the hotel to light both sides of the entrance to make it clear.

    9.6

  • Colin
      United Kingdom
    27 March 2014

    Spa facilities Staff friendliness Location

    Shower was poor

    9.6

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