Heathercliffe Country House Hotel  

Location, quiet surroundings and friendly helpfull staff

staff were excellent, food terric value

very small and uncomfortable double bed no handrails in bath

Located just out of town in countryside.

Staff helpful and friendly. Free Wi-Fi. Good breakfast.

A little down at heel in places.

very friendly people. room was lovely and spacious. food was excellent

A hotel of two halves. The rooms are really great with some having jacuzzi or 4-poster although some fittings have not been checked lately. At the discounted rate it was a real bargain. The gardens and grounds are also lovely. Potential to be a lovely country house hotel.

Downstairs it's all a bit haphazard. The staff are young and pleasant but not trained for the job (not their fault, the owner's). The owner is a 'character' apparently and it's great when he's there but midweek he isn't there. I'm sure he entertains all the celebs well (autographs all over the walls) but ordinary punters are obviously not so important. Restaurant was poor with much of the menu reading as though it was microwave or boil in the bag. Wine list unimaginative and bar was poorly stocked. Imho the owner should invest in training, a proper chef and be on the premises more or else he should sell up.

The location is away from the City which is very relaxing, some nice walks down to the local pubs. Staff and management very friendly and hospitable, we stayed for evening meal which was superb. Well worth the money.

The hotel was very welcoming and unique in style.The location is fantastic as it is near enough to towns/city but far enough away to to very quiet and peaceful although the room we used had a 4 poster bed it would of made our stay more pleasant had it been secured to the wall as everytime either of us turned over the whole bed creaked and groaned but on the whole a very enjoyable experiance in a lovely hotel

Comfortable, homely hotel. Food was excellent, dinner and breakfast.

A small infornal comfortable hotel that is well-run and friendly.

Made me feel very welcome & room was very well decorated

The house is unique and has an interesting history. It has lovely grounds and is very peaceful and relaxing. Young children were welcomed when visiting a resident and the host was most kind and helpful. The breakast was very good and the ensuite room (a double priced for single use) was light and comfortable with a charming outlook on two sides. I highly recommend it.

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