Heath Lodge Hotel nr NEC  

Owner was friendly and helpful.

We were ripped off in price, this "hotel" was really just a B&B and we were charge £175 per room, which had 2 tiny beds in a room that was only 8 foot square, a shower room that was very small and a toilet that was next to a heated towel rail that burned your side if you sat square on it. The price was questioned and we were told prices fluctuate based on what is on at the NEC and demand. I looked up the same night I stayed next week and its only £56, so how is this justified?

Great value for money and great full english breakfast. Was slightly concerned about the size of the single room given some previous reviewers' comments. However, it's now apparent that the problem is with reviewers being too fat rather than the room and shower facilities being too small!

The rooms aren't particularly well insulated for sound which can be a problem if other guests are chatting in the corridor at 12:30am!

Staff were very good

Enjoyed my stay. All the staff were exceptionally friemdly and helpful. Will definately be back next year!

Room was not overly large but was comfortable and very clean >the staff were polite and the food was very good value wonderful steak meal.

My large grandson was with me and his shoulders did not go through the toilet/shower door He had to turn sideways !!

Small family run hotel with pleseant freindly helpful staff . warm clean and quiet

The welcome on arrival was very warm and friendly

Convenient for nec

The greeting was great and all people who worked there was so nice, friendly and very attentive. The food was sooooo good and the drinks provided in the room was lovely too. We requested downstairs rooms and they was provided for us. The parking was great too. Though small the room was very comfy and the bed was too.

It was sooooo small, the bathroom was very tiny and the shower head in one of the rooms didnt work properley. As we was next to the reception there was a lot of noise and some of the people staying at the hotel was in the foyer till the small hours and the noise traveled.

This was a late booking to facilitate my attendance at a funeral in the Isle of man - flight from Birmingham. I was very happy with every aspect of my staf.

I would have thought this hotel was higher than a 2*! We felt very welcome and loved our stay it was good for all groups family or couples

Easy to get to from the motorway, very friendly and helpful staff, welcoming homely reception area. Small but very nice and clean room. Food was very good, served by lovely waitresses. Nothing negative to say about this hotel, except our stay was too short :-(

Very warm and friendly. Good breakfast too.