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Score from 759 reviews Good 7.9/10

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Strawberry Bank Hotel

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Holiday Inn Express Birmingham NEC

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Most recent booking for this hotel was yesterday at 18:33

Score from 627 reviews Very good 8.2/10

Newest reviews for Heath Lodge Hotel nr NEC

  • John
      United Kingdom
    August 15, 2014

    friendlily staff

    lack of good restaurants in the area

    8.3

  • Anonymous
      Ireland
    August 12, 2014

    Lovely friendly staff

    Bathroom extremely small

    8.3

  • Anonymous
      United Kingdom
    August 10, 2014

    Very friendly and excellent service

    Food was rather boring and tinned new potatoes were unusual, however everything was actually cooked well .

    8.8

  • Wayne
      United Kingdom
    August 1, 2014

    The owner was very accommodating and polite - he made our stay very welcome. Would highly recommend the hotel.

    We stayed for the Robbie Williams gig at the LG Arena - the hotel is an ideal spot if you want some where close to stay. My only gripes were : After we returned from the gig we were hungry, so on returning to the hotel we ordered some food (Indian food) the company were happy to deliver it which was great, but because the del driver had to ring the front door bell this unfortunately woke the owner (it was only 11.30) he then said we werent allowed food in the hotel which was a real ball ache, he wouldnt even let us sit and eat it in the reception area. So we had to go eat it in the car which ruined the night. 2. The breakfast was great lots of it and very well cooked, no grease and was present well. Just NO beans - who serves a cooked breakfast with no beans or no tomatoes? apart from that its a great hotel. Add beans in to your menu and either allow food or even better pop some food on for returning guests and you could make a few extra quid? just an idea.

    7.9

  • Alison
      United Kingdom
    July 9, 2014

    The staff were amazing, nothing was too much trouble to them. It was very friendly and great to be able to sit out in the garden with your pint! Breakfast was one of the best ever!!

    Bedroom and bed a bit small

    8.8

  • Caroline
      United Kingdom
    July 8, 2014

    Very friendly owner and staff nothing to much trouble. Room was very clean immaculate bathroom. Great breakfast with lots of choice. Lovely touches of bottled water and juice in room. Would definitely use again. Thank you Raj

    10

  • Dennis
      United Kingdom
    July 3, 2014

    Great staff, comfortable clean room and general areas. Breakfast very filling and staff always friendly. would stay here again. Single room was small but adequate with en suite toilet and shower. Short taxi ride to Airport.

    Traffic noise at times.

    8.3

  • Denise
      United Kingdom
    June 22, 2014

    The location was good and it was spotlessly clean

    I had to wait for someone to come to the restaurant to take my order and serve me both in the evening and at breakfast, my first and second choice starter were not available and the main course came with tinned potatoes which at £12:50 I thought was a bit much. My shower didn't work and the flow control came off in my hand, when I complained I was told they would check immediately then came back down and insisted it was all working. On checkout I was given a small discount but later I saw that the full price had been increased from the price given when I booked so that eroded the discount. Shame because it's a lovely hotel.

    7.1

  • Anne
      United Kingdom
    June 15, 2014

    friendly staff a very clean establishment

    do not sell wine by the glass

    7.5

  • Rosemary
      United Kingdom
    June 15, 2014

    very friendly and welcoming . Helpful . Excellent meals . comfortable beds .

    7.9

  • Steve
      United Kingdom
    June 15, 2014

    Good all round family run hotel, within walking distance of NEC. Excellent food. Nothing too much trouble. This was our 2nd stay.

    Nothing !!

    10

  • Roger
      United Kingdom
    June 14, 2014

    Warm welcome, clean rooms and the food was reasonable for the price. The staff were welcoming and attentive.

    As it was warm we had to have the windows open and the road noise was intrusive. We live in the country so are not used to it. The bathroom was acceptable but perhaps a little snug

    8.3

  • Patrick
      United Kingdom
    June 13, 2014

    I liked the staff and the breakfast and the quietness.

    The bed was very thin and hard to sleep on; thats my only complaint

    7.9

  • Lorraine
      United Kingdom
    June 1, 2014

    Friendliness of staff, cleanliness of entire hotel, dining facilities & breakfast offering were excellent, as was the young waiter & waitress.

    Lack of hot water to wash basin in the en-suite toilet was the only minor annoyance.

    9.6

  • Lorna
      United Kingdom
    May 27, 2014

    The Staff were so lovely and so helpful

    There was nothing I disliked

    9.2

  • Tina
      United Kingdom
    May 24, 2014

    The staff were very friendly, helpful and efficient.

    Opening the front door with the key was a challenge however not insurmountable. Would have preferred an earlier breakfast time as had to be out the door by 7.45.

    8.8

  • Mark
      United Kingdom
    May 22, 2014

    Friendly staff. Decent evening meal and breakfast. Good location for attending the NEC.

    7.9

  • Andy
      United Kingdom
    May 20, 2014

    Great staff Good breakfast

    Very small room bed is very uncomfortable

    6.3

  • Danielle
      United Kingdom
    May 20, 2014

    The staff were brilliant, easy to talk to and extremely helpful. The rooms were really comfortable

    Neither smoking area had seats. It was extremely hot outside and the heating was on.

    9.2

  • Brian
      United Kingdom
    May 15, 2014

    Friendliness and efficiency of all staff encountered.

    10

  • Anonymous
      United Kingdom
    May 13, 2014

    free parking

    horrible mattress with spring, door to the bathroom was damaged, walls could do with paint, my bill was debited to my credit card before I had a chance to say I wanted to pay cash

    7.1

  • Malcolm
      United Kingdom
    May 6, 2014

    The Gideon bible by the bedside and an excellent brekfast and a good night's sleep

    Nothing

    10

  • Derek
      United Kingdom
    May 1, 2014

    Location pleasant and was good for NEC trade show

    My room was very small and claustrophobic and toilet/shower area very small and cramped

    5.8

  • Geraldine
      United Kingdom
    April 29, 2014

    on arriving at hotel we were greeted by Razz he was very welcoming even tho resturant was closed he offered us something to eat, we were also given a choice of room on ground floor or first which i thought was very nice, breakfast was lovely and waitress was very pleasent and helpful , rooms were very clean, rooms cleaned every day and clean towels given , would def recomend this hotel and will go back as very close to busses and trains , thanks to all for a lovely stay

    nothing all was fab !!!!!!

    9.6

  • Cathie
      United Kingdom
    April 24, 2014

    Convenient for NEC and motorway. Staff were friendly and helpful. Breakfast was great.Clean and comfortable rooms albeit a bit of a squash. Plenty of parking space and pretty quiet considering it was on the corner of a main road.

    Room was a bit small for twin beds. Ensuite was a bit of a squeeze.

    7.1

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