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Newest reviews for Heathrow Inn Hotel

  • Julie
      United Kingdom
    16 September 2014

    Clean room and nice bar area

    Curtains ripped and not hanging properly

    7.1

  • Sophie
      United Kingdom
    14 September 2014

    The service at the hotel was amazing. The staff were friendly and accommodating. The room was clean, the breakfast good. We enjoyed our stay and, particularly for the lovely staff and fact it was easy to find (with bus stops right outside), we will be staying again!

    8.3

  • David
      United Kingdom
    11 September 2014

    Very friendly helpful staff Inexpensive Good location Great food nearby

    needs an upgrade (which I think might be happening)

    7.1

  • Firoz
      Kenya
    26 August 2014

    Near heathrow

    There was a lot of noise during the night from people in the hotel.There is no noise insulation in the room. We were on the first floor and were unable to sleep because of the noise from the people moving up and down the stairs and in the bar.

    5.4

  • Stephen
      United Kingdom
    23 August 2014

    Had to pay extra 100 pound for what they call a en suite , shower leaked into bedroom even with towels on the floor shower head only one height , curtains didnt fit windows, no bedside table or chair television worked one day only then only worked on one channel. The bed had seen better days. The breakfast we only attempted once due to the fact the food was put out by the night porter at about 5.30am (we had a early shift so witnessed this) food was left uncovered and also left semi cooking in warming pans. I would never stay here again.

    2.5

  • Margaret
      Canada
    11 August 2014

    clean environment ,the staff were excellent and I mean it,especially the day receptionist was polight,mustafa was a great host, l liked the breakfast,the hotel was very close to the bus stop

    Description of the hotel from Victoria central station should be included in the map,(this is what I find helpful from Victoria central station take a bus to Waterloo and a train to falthem station and take no 9 bus it was very easy smooth ride. No variety in breakfast eg no pancake,no waffles

    7.9

  • Anonymous
      United Kingdom
    10 August 2014

    Its so noisy even someone walk in the corridor or if someone walk on the first floor, couldn't sleep properly, I requested if they could change my room but they couldn't as they were fully booked. Specially their booking policy is so stupidly foolish and unrealistic.

    4.2

  • Geraldine
      United Kingdom
    9 August 2014

    The staff were efficient and friendly and nothing was too much trouble. They provided gluten free bread for my husband's breakfast. The continental breakfast was lovely. Checkout was 12 noon which meant that we could use the free WIFI to catch up on some work before we left.

    We had room 101 on the ground floor behind the bar which I thought was a converted store room at first but I was pleasantly surprised by the size of room and it was spotless. We had a shower room and when we had showers the next morning the whole of the floor became wet and slippy and we had to put towels down so our trouser bottoms didn't soak up the water when we wanted to use the toilet or basin.

    7.5

  • Evangelia
      Canada
    7 August 2014

    The staff went out of their way to make my stay comfortable. They were genuinely nice. Friendly, quiet neighbourhood, multicultural and colourful. The location near the airport, a 20 min. easy bus ride, is very convenient. Breakfast was very good.

    Shared bathroom

    7.9

  • Anonymous
      United Kingdom
    6 August 2014

    Stella on tap 24 hour reception security Some free parking nearby having a bath as shower not working

    shower not working mouldy and stained grout in the bathroom TV not working and not fixed during my four days there internet very intermittent, depending on how many guests were trying to use it

    6.3

  • Derek
      United Kingdom
    4 August 2014

    All staff very accommodating

    7.9

  • Jack
      Egypt
    21 July 2014

    The location was great A place to stay if you want to access to London or heathrow but do not want to pay London prices . The rooms is spotless clean and comfortable . Welcome tray tea , coffee and milk Breakfast was very good sausage , beans, ham ...ect I would visit again .

    10

  • Anonymous
      United Kingdom
    20 July 2014

    Nothing

    2.9

  • Sharon
      Australia
    18 July 2014

    I liked the friendly girl at reception. Very helpful and great .welcome. room clean. Location for airport good, bus outside. Walk or bus to city train.

    Only thing wrong was uncomfortable bed and pillows.

    8.3

  • Amanda
      United Kingdom
    17 July 2014

    The owner was very helpful and very polite

    7.5

  • Chris
      United Kingdom
    16 July 2014

    The member of staff who worked reception on Saturday 12th July as well as the bar all that night too. Cant quite remember his name, but he was Egyptian. He was an absolute top lad and would recommend this hotel solely on the bases of him. He not only made us feel comfortable he was also open to a good laugh and we all thought he was an excellent host; i know i couldnt have been that friendly to a group of drunk lads on the mammoth shift he was one. SO just want to thank you, you made our trip that much better.

    The carpets. They're ugly and too dated. Change the carpets you'll change the whole feel of the hotel, in a very positive way.

    7.9

  • Anonymous
      United Kingdom
    14 July 2014

    Friendly stafd on arrival. Clean room

    Wifi was weak, shared bathroom grubby and in need of repair. Had one of five bulbs that worked in the room including the light above the sink. Breakfast was incredibly basic and unappetising. Drunks falling out of the bar at 5pm when I arrived.

    6.7

  • Mara
      United Kingdom
    12 July 2014

    Staff

    Room

    6.3

  • Amadoru
      United Kingdom
    8 July 2014

    Location price

    Room was smelly, TV antenna cable broken, Had to fix it myself. lot of banging noises form upper floor.

    5.4

  • Graham
      United Kingdom
    5 July 2014

    Staff were friendly and helpful, willing to learn as it is under new ownership.

    It was noisy, small room, needed, some care to detail, too much light early in room. Matress lumpy, sleep was limited. I would not recommend this hotel. However, it is ok for a stop over, as breakfast was fine.

    5

  • Duncan
      United Kingdom
    1 July 2014

    The hotel is being upgraded but there is little or no inconvenience

    6.7

  • Maarten
      Netherlands
    28 June 2014

    We love Bob! Great custommer friendly guy and on duty 24/7.While we were staying there they were busy to renovate the bar area and we spoke about the plans and they sound good. Might turn into a nice local hangout soon.

    8.3

  • Adonis
      United Kingdom
    27 June 2014

    Good location for conducting three days business in Heston, Which was 9 mins away from hotel, even in London's traffic. Breakfast reasonable but coffee in short supply. Rooms clean and made daily

    Urine soaked mattress lying in corridor for the three days I was there and nail jammed under the fire door, first landing. Sharing a grubby bathroom and having to be careful when went to toilet since it had a sloped roof. Lack of fresh coffee at breakfast.

    5.4

  • Anonymous
      United Kingdom
    12 June 2014

    It had obviously had a makeover as room was very fresh with brand new bedding etc.Staff very accommodating re parking

    Would have liked more pastries at breakfast but that was minor.

    7.1

  • Tara
      United Kingdom
    12 June 2014

    Staff was very helpful. Location was close to rail services.

    Cleanliness wasnt overly good and insect/rodent catch was under beds. Shared bathroom for many rooms. Toilet lock was broken.

    5.4

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