Heathrow Lodge  

I love the location. It is very close to terminal 5. They will pick you and drop you from the airport. In case if you come late. The city bus 423 just out side of the terminal 5 . At bus stand 7. You can ride it for free. Just tell the driver you will be getting off at next stop.

The young man at the front desk was friendly and efficient. Breakfast was ok,the lady doing the breakfasts was lovely. The location of the hotel was very convenient.

The room itself was ok. There were no tea or coffee facilities. We live in a 24' caravan, and the ensuite in our van is bigger than the ensuite in this room! We kept tripping up the step into this added ensuite. It was so small,the toilet was wringing wet after showering. My husband could not even have a decent shower,he had to settle for a wash,after paying for this room!

The motel is really a very basic level alternative to large chain hotels but the staff was friendly, particularly Vishan who greeted me on arrival and the man who provided me with a free van ride to the airport. Both were friendly & helpful. I read many negative reviews on the Heathrow Lodge & almost cancelled but it offers proximity to Heathrow at a very reasonable rate & I found the place clean & comfortable as well. All in all, my stay at the HEathrow Lodge was a pleasant surpirse.

Overall rating is excellent. The atmosphere is a warm and sincere welcome, just as if you are family. The staff friendly and helpful. From the free shuttle pickup and dropoff from LHR to Heathrow Lodge and noting the security cameras surrounding the premisis I felt secure and safe. The large T.V. in the room was a big plus for me. There are two pubs within walking distance for a meal or a snack. Ten minutes walk is a clean McDonalds and a petrol station where you can purchase sandwiches and drinks. There is not a fridge at the hotel to keep the sandwiches cold so purchasing them for immediate consumption is best. The Heathrow Lodge also offers cold drinks and candybars near the front desk. Breakfast is available in the morning for a modest additional charge. I will definately stay there again and recommend to friends/family.

The entire place has a high standard for cleanliness, safety and professional yet friendly service. The rooms were very, very neat and clean. All surfaces were cleaned and vacuumed daily. Bed linnen were changed daily. My only suggestion would be that to use the vacuum nossel close to the floorboards from time-to-time would be a good idea.

Free shuttle.

It was a sh^thole. Dirty. Gross. There was literally a hole in the wall.

Location and price were perfect. Just next to terminal 5 at Heathrow. Friendly staff, nice breakfast at the neighboring pub.

There was a slightly strange smell in the room. Secondly, the hotel could have provided better directions for late arrivals (either by walking from terminal 5, which was about 10 minutes although one had to cross a bridge where officially pedestrians were not allowed) or with the Heathrow parking shuttle buses which the night manager claimed stopped just outside.

Very convenient for Heathrow terminal 5, especially with courtesy mini bus provided. Good price and staff very friendly and helpful

Very basic room, dimly lit with no bedside lights and only one bedside table.

close to T5

clock on the TV not on time.

The closeness to heathrow airport and the pick up and drop off from and to the airport was the highlight of my experience, although sometthing could be done with the present arrangement of airport pick up as I had to wait in the could for long before the driver came.

The pick up at the airport took too long and had to wait in the cold at the car park.

Excellent staff. The receptionist knew my name on arrival and upgraded me free of charge to ensuite. Comfortable room with all I needed. Free shuttle. Location was great

Forgot wake up call. A bit noisy

Pro: Very close to the airport. Has a free shuttle. Staff are friendly. Place is cheap.

Con: The guest rooms are unheated! No heater at all! Luckily I was in a double bed room, so I took the quilt from the other bed. Still, this wasn't mentioned anywhere! The fire alarm went off at 1:30am and nobody responded. I had to get dressed and go to the office to report it. I didn't know if it was a false alarm or of the building was actually on fire! :(

Liked having a nice pub within walking distance and being very close to terminal 4 where i dropped my son off in the early morning.