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3 Bootham Terrace, York, YO30 7DH – Show map
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Hedley House Hotel's staff speak: English
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BBQ facilities, Garden
Sauna, Fitness centre, Spa and wellness centre, Massage, Hot tub
Food & Drink
Bar, Restaurant (à la carte), Snack bar, Special diet menus (on request)
Free! WiFi is available in public areas and is free of charge.
Free! Free private parking is possible on site (reservation is not needed).
Packed lunches, Luggage storage, Babysitting/child services, Laundry, Dry cleaning, Meeting/banquet facilities, Barber/beauty shop
Newspapers, Non-smoking rooms, Facilities for disabled guests, Family rooms, Heating, Non-smoking throughout
14:00 - 21:00 hours
Until 11:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
Free! All children under 1 year stay free of charge when using existing beds.
All children under 2 years are charged GBP 15 per stay for children's cots/cribs.
All children from 2 to 8 years are charged GBP 15 per person per night for extra beds.
All children from 9 to 16 years are charged GBP 25 per person per night for extra beds.
The maximum number of children's cots/cribs in a room is 1.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hedley House Hotel accepts these cards and reserves the right to pre-authorise your card prior to arrival.
Based on 242 reviews
Value for money
Show reviews from:
Overlooking the River Ouse, the Park Inn by Radisson is located in the centre of York. It offers air-conditioned rooms with flat-screen TVs, a riverside bar, a modern restaurant and on-site parking.
Score from 1618 reviews Very good
Less than a mile from York’s historic centre, this friendly hotel, built in 1870, retains stained glass windows and a splendid oak staircase. There are good-value rooms and a restaurant and bar.
Score from 1255 reviews Good
This 4-star hotel is in quiet gardens, next to York Rail Station and looking out over York Minster. It has stylish rooms and a sauna, steam room and heated indoor pool.
Score from 2014 reviews Good
Backing onto a pretty square, this Grade II listed house within a Victorian terrace has been lovingly restored to retain the ambiance of a private home with elegant rooms.
Score from 343 reviews Very good
The staff were friendly and welcoming.
In my opinion Hedley House needed to address some house keeping issues...such as very noticeable marks on walls,peeling paintwork and general lack of care. I wasn't sure the bedding had been changed,so asked for clean bedding. The towels, though washed, had seen better days and needed a 'boil' wash. On two mornings I had to ask for clean cutlery at breakfast.It was just a general lack of care and I felt the price of my stay did not reflect the hotel.
lOCATION ROOM SIZE
The fact they refused to accept my change from 2 to 1 nights over 30 days in advance and they had deducted the full cost from my debit card 2 mths in advance. Phone system did not work. parking poor. Rooms tired.
Hedley House was very homely and welcoming . Staff were very helpful and breakfasts amazing . Very peaceful area with easy walk to city Centre.
The flights of stairs with cases.
We loved York and the staff Hedley House.
Wonderful, helpful,staff with great sense of humour. Food was delicious, room comfortable and location great
service was very friendly and professional. Location to city centre was great, able to walk in10 minutes.
No fridge in room.
The location was excellent, a short walk into York. All the staff were friendly and helpful. The food served in the hotel was very good. The breakfast had a good selection to choose from. We booked the spa and sauna one night during our stay and it was lovely!
The stairs leading up to the rooms! The car park was a bit tight to get into, but we didn't use it once it was parked in there so not really a problem, also we have a huge Series 5 BMW, a smaller car wouldn't be a problem.
Big rooms, nice breakfast, central location
Lovely breakfast with a good choice, and staff very helpful. The bathroom very spacious and clean, beds were comfortable, overall a lovely hotel. That had little extras. only a few mins walk from city centre. Would stay there again
squeaky door at top of stare
Lovely breakfast!I asked for dippy eggs and they came hard boiled;made staff aware of this and they sorted it straight away with pleasure!Very welcoming upon arrival and wasn't a bother to leave our car in the hotel carpark whilst we visited city centre either
Only one thing,the shower in the room was very slow and did not give out much power at all...Maybe because we were on top floor of building and I did use it at 9am so this probably was a busier time of day...
Good breakfast and clean.
Room was quite small with a very soft bed. Only hand towels available to dry off after shower. Parking was available but tight. Overall high price considering what we got.
The positon of the hotel fro easy access into City centre. The breakfast was excellent.
Nothing to add here.
We loved friendly atmosphere, hot tub and garden for relaxing. We enjoyed the bar and breakfast. The beds were very comfortable.
Easy walking distance to most of the major attractions. Breakfast.
Owner's of very large cars might want to consider leaving the car at home. Whilst the parking space is good, the narrow lane way to get to it might prove too much of a squeeze.
Short walking distance to York centre Clean hotel Lovely staff Seamless service Spacious room
Other rooms are probably quieter
Kitchen noise and coming and going from the back door most of the night. Kitchen closed an hour early on a Friday night but somehow kept us up most of the night and early morning.
bathroom small not very clean
The cleansiness the friendly staff , lovely food, lication good.
That i wasnt there longer we had a lovely stay
Location .parking on site. Nice room ..
Very average breakfast , awful bathroom ..not value for money ....
Everything was brilliant.
Good room size
1) Wifi in lobby area only 2) Small Bathroom (Small Shower in Superior Double room) 3) Stayed 5 nights with the same set of towels. Hotel was more interested with looking after the environment!! 4) No A/C
its only negative would be : beautiful hotel very modern & unique needs walls touching up with paint as they were scuffed in places from shoes, cases e.t.c otherwise really lovely clean comfy place.
Couldn't sleep, very noisy hotel, because lack of sleep I missed breakfast yet still charged for breakfast and full price for room. Staff didn't care that despite telling them of the noise they refused any help.
The Hedley House Hotel was what I was looking for during my UK travels, a departure from the generic chain hotel experience. HH was very personal and had a lot of character and feeling. It also offered a great location only a few minutes walk into the walled areas of York and the York Cathedral. If my travels bring me back to York I would definitely give them a call.
Although their deluxe rooms were charming and beautiful their base rooms were small and plain. For me that was not a major issue, and again I would go back to the HH, but there is a wider range of room quality in the hotel than one would normally see in a chain hotel.
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