Hedley House Hotel  

It is very convenient for walking into the city. The staff we dealt with were very friendly and helpful. The beds very comfortable and food excellent.

Location is excellent. 8 minute walk to the centre of York. It also has a car park which is a real selling point for hotels so close to the centre

The mattresses definitely need changing. Although the rooms are large they don't have any real personal touches and the hotel as a whole feels quite basic. I would expect something with a bit more style for this price bracket

The location to York city centre and The Shambles was excellent and all of the staff were friendly, helpful and polite. We are already planning to stay there again for another trip to York!

It's location, the staff and the private car park.

Very comfortable and in good location. Only short walk into York centre and the Minster. Ideal for visiting the city. Would definately stay at the hotel again. Staff friendly and helpful.

Stayed in a superior double. Big clean room, high ceilings,flat screen tv with most freeview channels,comfortable bed,plenty of tea coffee suplpies. Big cups. Great location 5 min walk from York Minster. They offered to waive the £5 Parking fee for late departure as I was unable to squeeze into car park on arrival.

Could not get parked on arrival. (19.45. Came up from London after laeving work early) There is a Public car park on the other side of the railway track within easy walking distance. Only problem is getting up before 8am to buy a two hour ticket and then return to put the car in the hotel car park. I thought they had a visitor permit book or similar to avert this situation. They did offer to waive the £5 fee for extended parking on day of departure which was a good gesture.

Staff were really friendly and the location was excellent, loved free parking and they let us leave our car for the day after checkout at no extra charge.I Also had lots of shopping bags as it was my 40th birthday and they insisted on keeping them in the hotel for me and not leave them in my car. Breakfast was great with a good selection to start you off for the day.

Only minor thing was I found the bed to be too soft and had slight back ache next morning

Friendly staff, great location, good breakfast facilities. Lovely clean room, lots of space and just overall a very nice place!

Parking was a bit of a nightmare- we were driving our brand new car and were terrified! There was only one space left in the main car park which we actually couldn't get into (angles!) and then had to do a rather nifty manouver to park in front of one of the garages!

The location was close enough to town and was on a quiet street, made for a good nights rest.

Hedley House Hotel was an excellent spot for our city trip. The room we booked was very spacious bigger than we were expecting,excellent facilities,everything anyone would want and more.Lovely comfortable beds,on suite was perfect.Staff were very welcoming and polite.If only we had realised there was a jacuzzi and sauna we would have packed our swimming gear. The food was absolutely worth staying in for and very good value for money. Car park was a bonus. Would definitely recommend and definitely be coming back.

The location and staff were great!

An excellent base for sightseeing in York and getting to the station, within walking distance. The staff very friendly and helpful, breakfasts very good with plenty of choice, also have a carpark attached to hotel. Room quite large with flat screen tv comfortable bed and quiet hotel

There is nothing I didnt like about the hotel