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Hedley House Hotel3 Bootham Terrace, YO30 7DH York (Show map) Excellent, Score from 51 reviews“Friendly efficient staff, good location. A very clean room. An asset to York tourism”
David,
Liverpool
The 3-star Hedley House Hotel is in a quiet residential area, within an easy 8-minute walk of central York and its bus and train stations. Under the same family ownership since 1984, all rooms and apartments have recently been refurbished and all rooms have a large flat-screen TV with cable channels. Hedley House was tastefully converted in 1984 from 2 Victorian town houses and has now expanded to include 2 interconnecting houses of self-catering apartments and 11 more spacious quality rooms. It has its own private parking lot, and there is a lounge bar and three dining rooms where award-winning, home-cooked evening meals and breakfasts are served. Food is made from locally sourced ingredients, and light snacks are also available. Hotel Rooms: 26
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Total Hotel Score:8.8
Based on 51 reviews Guest reviews are written by our customers after their stay at Hedley House Hotel. |
Score breakdown
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Score filter |
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Pat
Mature couple
Brotton,
United Kingdom
November 7, 2011
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It is very convenient for walking into the city. The staff we dealt with were very friendly and helpful. The beds very comfortable and food excellent.
1 out of 1 people found this review helpful, did you?
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9.2 |
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William
Solo traveler
McKinney,
United States of America
October 26, 2011
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Cleannliness, quality of services, attitude of propriators.
1 out of 1 people found this review helpful, did you?
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10 |
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Teresa
Group of friends
Gateshead,
United Kingdom
October 25, 2011
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One of our party had a minor accident with her luggage, and this resulted in all of her clothing being soaking wet. The receptionist kindly washed and dried them. This meant a lot to my friend, so thankyou
1 out of 1 people found this review helpful, did you?
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8.8 |
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Anonymous
Mature couple
United Kingdom
September 27, 2011
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Enjoyed your stay good location good breakfast clean room staff very helpful Car park
1 out of 1 people found this review helpful, did you?
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10 |
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Laura
Group of friends
Temple Herdwyke,
United Kingdom
January 10, 2012
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The location to York city centre and The Shambles was excellent and all of the staff were friendly, helpful and polite. We are already planning to stay there again for another trip to York!
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9.2 |
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Jeannette
Mature couple
Camberley, Surrey,
United Kingdom
December 31, 2011
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We were recommended to this hotel and found it excellent. We have booked to go back in May!
Did you find this review helpful?
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8.8 |
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Thomas
Young couple
Nottingham,
United Kingdom
December 11, 2011
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It's location, the staff and the private car park.
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8.8 |
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Estelle
Group of friends
sutton in craven,
United Kingdom
December 8, 2011
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Location to city centre was very good. Rooms booked triple and double. Parking was only available on a first come first serve basis and we were not aware of this. The double room did not have a double bed in it. No mirror either. There is alot of stairs in this hotel was not a problem for us but could be for some people. Overall it is a good hotel in a great location. Most of the staff are friendly and helpful.
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7.9 |
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Anonymous
Solo traveler
United Kingdom
December 5, 2011
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The hotel staff were very accomodating. As a last minute booking, I initial was only able to pre bok one night, but on arrival was thankfully able to organise a second night.
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9.2 |
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Tracy
Group of friends
Southwell, Notts,
United Kingdom
November 19, 2011
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Very comfortable and in good location. Only short walk into York centre and the Minster. Ideal for visiting the city. Would definately stay at the hotel again. Staff friendly and helpful.
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10 |
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Paul
Mature couple
Toronto,
Canada
November 7, 2011
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Excellent English breakfast. Hotel staff is courteous and helpful.
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7.5 |
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Martin
Mature couple
london,
United Kingdom
November 2, 2011
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Stayed in a superior double. Big clean room, high ceilings,flat screen tv with most freeview channels,comfortable bed,plenty of tea coffee suplpies. Big cups. Great location 5 min walk from York Minster. They offered to waive the £5 Parking fee for late departure as I was unable to squeeze into car park on arrival. Could not get parked on arrival. (19.45. Came up from London after laeving work early) There is a Public car park on the other side of the railway track within easy walking distance. Only problem is getting up before 8am to buy a two hour ticket and then return to put the car in the hotel car park. I thought they had a visitor permit book or similar to avert this situation. They did offer to waive the £5 fee for extended parking on day of departure which was a good gesture.
Did you find this review helpful?
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9.6 |
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Anonymous
Young couple
United Kingdom
November 1, 2011
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It was so well located and perfect for our needs. I did think breakfast was expensive for the price they were asking, but perfectly ample if you were to charge less. Room was lovely and staff superb. Many thanks.
Did you find this review helpful?
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9.6 |
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Dawn
Young couple
worksop,
United Kingdom
October 26, 2011
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Staff were really friendly and the location was excellent, loved free parking and they let us leave our car for the day after checkout at no extra charge.I Also had lots of shopping bags as it was my 40th birthday and they insisted on keeping them in the hotel for me and not leave them in my car. Breakfast was great with a good selection to start you off for the day. Only minor thing was I found the bed to be too soft and had slight back ache next morning
Did you find this review helpful?
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9.2 |
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Clare
Young couple
Bracknell,
United Kingdom
October 25, 2011
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Friendly staff, great location, good breakfast facilities. Lovely clean room, lots of space and just overall a very nice place! Parking was a bit of a nightmare- we were driving our brand new car and were terrified! There was only one space left in the main car park which we actually couldn't get into (angles!) and then had to do a rather nifty manouver to park in front of one of the garages!
Did you find this review helpful?
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9.6 |
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David
Young couple
Liverpool,
United Kingdom
October 10, 2011
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Room was clean tidy and comfortable. Owners/Staff were very friendly and willing to help/offer advice. Location was good 5-10 min walk to city centre.
Did you find this review helpful?
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9.6 |
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Anonymous
Mature couple
United States of America
October 6, 2011
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The hosts were so kind to provide a hot tub/spa for our achy muscles after a lovely, long, walking tour of beautiful York.
Did you find this review helpful?
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10 |
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Anonymous
Young couple
United Kingdom
October 4, 2011
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Book ed last minute and was told it would be a 'small double' room. In fact w as happy to discover we'd been given a family room (dounble bed and two singles) - plenty of space! Room was generally clean, although I noticed rubbish (not ours) hidden between the bed and the bedside table the next morning.
Did you find this review helpful?
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7.5 |
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Michelle
Young couple
Unit A,
United States of America
September 18, 2011
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The location was close enough to town and was on a quiet street, made for a good nights rest.
Did you find this review helpful?
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10 |
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Joanne
Young couple
STOCKTON ON TEES,
United Kingdom
September 7, 2011
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Beds were comtfable rooms really big staff and food excellent
Did you find this review helpful?
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10 |
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Raymond
Mature couple
sudbury suffolk,
United Kingdom
September 6, 2011
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Hedley House Hotel was an excellent spot for our city trip. The room we booked was very spacious bigger than we were expecting,excellent facilities,everything anyone would want and more.Lovely comfortable beds,on suite was perfect.Staff were very welcoming and polite.If only we had realised there was a jacuzzi and sauna we would have packed our swimming gear. The food was absolutely worth staying in for and very good value for money. Car park was a bonus. Would definitely recommend and definitely be coming back.
Did you find this review helpful?
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10 |
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Margaret
Family with older children
Birmingham,
United Kingdom
August 22, 2011
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Helpful, friendly staff. Good choice of nicely cooked breakfasts. The bedrooms were well presented and good TVs. Bigger towels for showering would have been appreciated.
Did you find this review helpful?
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8.3 |
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Karen
Family with older children
Concord,
United States of America
August 11, 2011
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The location and staff were great!
Did you find this review helpful?
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10 |
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Anonymous
Mature couple
United Kingdom
August 3, 2011
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We just stayed the one night .. eveything was fine ,, location for york was just a few miniutes walk to the center. Ideal for what we wanted thanks
Did you find this review helpful?
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8.8 |
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Anonymous
Solo traveler
United States of America
July 17, 2011
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I was most happy with the hotel, as I have been for several years now. Love the new bathroom in room 5!!! Jane Gamble I was sorry not to have breakfast in the breakfast room, due to the presence of large groups in the hotel who were given the room in preference to non-group guests like myself.
Did you find this review helpful?
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8.8 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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