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Old Hellaby Lane, Hellaby, Hellaby, S66 8SN, United Kingdom – Show map
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1 property in Hellaby
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126 verified reviews
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Hellaby Hall's staff speaks: English
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BBQ Facilities, Grounds, Terrace
Fitness Center, Solarium, Spa, Massage, Hot Tub, Indoor Pool
Food & Drink
WiFi is available in all areas and is free of charge.
Free private parking is available on site (reservation is not needed).
Room Service, 24-Hour Front Desk, Baggage Storage, Dry Cleaning, Meeting/Banquet Facilities, Fax/Photocopying, Hair/Beauty Salon, Honeymoon Suite
Newspapers, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 2:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
All children under 2 years stay free of charge in a crib.
There is no capacity for extra beds in the room.
The maximum number of cribs in a room is 1.
Pets are not allowed.
Cards accepted at this property
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Based on 125 reviews
Value for money
Show reviews from:
Providing an excellent base for business and vacationing guests visiting Rotherham, Sheffield or Doncaster, the hotel offers an efficient, reliable and professional service with a real emphasis on...
Score from 291 reviews Review score
In 12 acres of stunning grounds 1 mile from central Sheffield, this 4-star hotel is within easy reach of the city's arena and Pond's Forge International Sports Center.
Score from 737 reviews Very good
Featuring easy access to public transportation around South Yorkshire, the 2-star Ibis Rotherham is located at the start of the M18 highway, at junction 1, and close to junction 32 of the M1 highway.
Score from 313 reviews Very good
This modern property, set in beautiful countryside, is close to the towns of Rotherham and Doncaster, with exit 37 off highway A1M only 3.5 miles away.
Score from 230 reviews Excellent
Adjacent leisure facilities
Slow restaurant service and small portion size
Big room and bed
No wi fi (maybe just in our room?). Wanted peace but there is a restaurant on the top floors and the corridors echo!
Friendly hard working staff
How is this ever marketed as a 4 star! very dated and run down Paid extra for an executive room and I would have been disappointed in the room even paying standard pricing Understaffed Poor atmosphere, more subdued lighting would help hide the shabby interior and some background music to remove the awkward silence
GYM +++ spa++ bed
wifi check in /out
The entrance/reception was very nice and welcoming, we used the spa facilities which we did enjoy, the food was lovely
The room we stayed in could have done with a facelift, it looked tired & dated as though not Been touched since the hotel opened.
The breakfast was good but expensive, but if you went down late they didn't always have everything i.e. croissants.
We paid more for a kingsize bed and it was 2 singles zipped together- you could feel the join and we didn't sleep well. The pool looks so much better in the photos, in reality its not as nice and the pool as well as the Jacuzzi were cold. The MOST disserpointing thing was the area- there are NO gardens to walk around as the hall is on an industrial estate and it has a patch of grass at the front and back. If you look out from any window you see buildings and probably power cables- SO annoyed when we drove up!!!!
Easy access to Hellaby Assembly Hall. Quiet rural location.
Disappointing evening meal
Very warm welcome at reception. Friendly & helpful waitress at evening meal & lovely food but slow service. Lovely fitness facilities.
Great hotel for the money friendly staff excellent facilities in the spa for the price! Great if your driving into the motor point arena in Sheffield..... a 10 min drive :-)
Nice big entrance lounge. Someone has spent some money renovating this place. Bar area also nice with fine paneling. Rooms OK and good size but strange roof eve in mine.
Never felt that anyone was in change and management not briefing staff. Small item but not knowing what pie of the day was is illustrative of the "I don't know, I'll check" reply to several questions. This and other similar examples show how a willing staff can be hampered by what appears to be poor leadership. Always got the feeling the place could do with half a person extra. Kept waiting on check-in as there was a problem being solved shows how. Barman had to go and sort out a pipe problem leaving the bar unattended.
The bed was fine.
I orderd afternoon tea with scon. The line of grease and dirt on inside of the milk jug was gross . The Wifi connection was consistently poor.
Good location for a stopover. Fairly cheap. Staff nice and accommodating.
Room not cleaned very well. Bathroom was dirty from previous guest. Mucky spoons from previous guest. Very dated, everything in need of a good scrub and a lick of paint. Bar very very expensive, well above even London prices!
Photos on site are exactly how the hotel rooms are. Very cosy and adequate. Would definitely stay again. Thank you!
Resturant closed too early!
Food available unsuitable for someone who does not eat wheat products. The Hampton in is much pleasanter at half the price.
Restaurant food was very bad for the standard of this hotel. I had chicken breast which was nice but also chicken leg which was so dry that it cut roof of my mouth. Also jar with water was so dirty that water was cloudy. Plates with dishes has lots of fingerprints which was not very nice. I will stay again but will go for food elsewhere.
The low ceilings in the bedroom The lack of staff at breakfast, having to wait to get tea etc.
The location and that's about it.
Room and bathroom requires a refurb urgently. A light was hanging off the wall and only one light out of three in the bathroom worked plus some in the room never worked either. Had food from the bar and it wasn't up to much. The wifi never worked in my room. To be honest I was glad I was only there for one night.
Quiet location Have lifts Warm welcome at reception Comfortable room and bed
Requested a double bedded room, got twin! Only found out when got to the room! Wanted a drink at the bar but there was no one serving, despite us hanging around for a while. Breakfast was chaotic with the staff there trying their best to serve everyone. Has to ask for several items and these were brought out when requested. Need more waiting staff when they are catering for large parties. This hotel is not up to four star standard. The carpets in some hall areas worn, signs of damp and in need of a clean.
Comfy beds, polite, helpful staff, great cook, had a lovely meal. Lovely rooms and great building. Reception staff very helpful and friendly.
Music went off in restraunt at 9.30pm. Very quiet and as only 2 couples in we felt a bit like staff wanted us out. Also ran out of lots of things on menu.
Breakfast could have been better
Receptionist was lovely
It was a nightmare to find the post code brings u to the back of the hotel which looked filthy we werent the only one who couldnt find it a lady whos partner was staying had to come to the back of the hotel to show us the way to the front, also had to wait 25 mins to get a drink. There was also a wedding we were on the first floor and were woke up a few times with guest running up and down,
Comfy room, Location, Breakfast, Just what we wanted for our weekend away ,many thanks
Because of a wedding no draught beer, not enough bar staff,
Rooms were spacious and comfortable. Pool was excellent but the hot tub was a little cold. Staff were excellent and helpful.
Poor wifi and breakfast trays not cleared away from outside rooms.
Room clean and tidy
No hot water on the morning of departure; attitude of Duty Manager not good; had to boil a kettle to have a wash. Did complain and did not have a call back from the General Manager until we placed a complaint on the hotel parent company website. Did then get full credit for room, but customer service appalling.
Maria in the restaurant was fantastic. A definite ambassador for the hotel, she went totally out of her way to make things right. Perhaps certain other members of staff, who shall remain nameless, should attend a training course facilitated by her? Michael the duty manager dealt with our issues in a constructive and professional manner. Whilst our stay had been disappointing we felt that the issues raised would be looked into and hopefully rectified.
We raised a number of issues which I do not intended to specify. In fairness to the hotel I believe they were having a bad night and I do feel that some of the issues we had were due to unforeseen circumstances which occurred on the night. Would I return; In truth I'm not sure? Michael offered us a free stay and I genuinely believe he wanted us to return to prove it was just a bad night but once bitted!
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