Hellidon Lakes Golf & Spa Hotel - QHotels

nearly everything

bar was understaffed at peak time. Receptionist gave an explanation rather than saying it is something they will investigate in the future

Very helpful receptionist, clean tidy hotel, good coffee at the conference.

I arrived at 20 minutes past nine and the receptionist told me that the restaurant closed at half nine. The receptionist kindly took my bag while I went directly to the restaurant When I reached the restaurant I was told I was too late to get a meal. The bar snack was OK but I would have preferred a meal.

The facilities of the Gym and overall cleanliness.

The food in the bar area has been very poor on a couple of occasions when I have stayed. It seems as though it is just thrown together without any thought.

relaxed and comfortable. very pleasant staff.

We enjoyed everything about this hotel and the food was fantastic.

Excellent breakfast Friendly staff

Room rates good but food and drink very expensive

great views, great place to relax. Just eat out like we did. Drinks were expensive as well mind £3.40 for an orange juice topped with lemonade i think bit over the top. other than that used the spa facilites i had a masarge, the girlfriend had facial and masarge, pool was great, we went bowling had a great time, over all it was great couple of days.

The hotel was excellent the only one thing that lets this hotel down is the restaurant food, I had a rib eye steak meal and well it was so bad it smelt off, chips were still raw and hard, my girlfriend had a burger and it was half cooked. At breakfast you had to ask for everything from milk to bread there was not enough food being laid out I put this down to very bad management.

Oh, where do I start? The room was situated above the "smoking courtyard" and noise and smoke carried such that you felt you were sleeping down there with the people - not helped by the fact there was a party going on until the early hours of the morning. The room was like a sauna with the windows shut but there was no way you could sleep with the windows open, due to the noise.

Hotel is clean and some of the staff is really helpfull. Restaurant is absolutely pathetic - see below.

We stayed there for Valentines weekend and all went fine until the Valentines dinner. It was a complete shambels. It took an hour and a half to get our starter (after they lost our order). There was absolutely no service. In my opinion the Management was really bad as they only had a few staff working and probably in excess of 200 people in the restaurant.

Very peaceful, excellent staff, very helpful

clean;iness and excellent service

The surrounding area is beautiful, its a calm and peaceful enviroment. Staff have been very friendly during this stay.

We've been 3 times now, the first 2 we had a room with a really nice bathroom but no view, this stay we had a fantastic view but an older and smaller bathroom!

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