Hellidon Lakes Golf & Spa Hotel - QHotels  

We requested breakfast in our room and it never came!

Very warm welcome from your excellent reception staff. Clean, modern and comfortable, and great location

The room was in need of a facelift, the bathroom was a tad sad and scrufy for a 4 star hotel. But the room was warm and the bed very comfortable.

Staff very friendly and helpful. Beds very comfortable!

The staff were very accommodating nothing was ever to much for them. The rooms were very spacious and comfortable as a wheel chair user found getting around the hotel very easy as staff were always on hand to help. The food in the restaurant was of a very high standard and very recommendable also the views from the window tables were breath taking. We have already booked again for next year and will continue to visit when ever possible. We would like to say a big thank you to daniel'o' brien, snahil the most wonderful waiter ever, Jamie and stacie from the spa for making us feel at home.

Reasonable b&b rate, clean room and good breakfast.

Poor quality spa and leisure facilities. 10M pool and tiny, poorly equipped gym. Bar was too close to the spa and the 'gentlemen's club' was intrusive, more like the local pub was closed and everyone had migrated to the terrace bar near the spa. Terrible bar service and no cocktail menu for pre-dinner drinks. Extremely disappointing facilities - this hotel thinks it is upmarket but it isn'T. It wants to be upmarket, but it doesn't know how. Stay here for b&b, not for a spa break.

The spa was wonderful - top marks. The dinner in the restaurant was lovely and the restaurant staff at dinner were very friendly.

Location is very very remote. 3Pm check in is much too late, although the manager did accommodate an early check in for me (12.30am) when I explained that I had been travelling since 3am. However, prior to his intervention, I was told that no rooms were ready- despite check out time of 11am!!! There are old and new parts of this hotel - old part being more like tired 3 star. Most of the staff are really nice, but one or two I found to be a bit snooty and condescending!!

De ligging van het hotel is gewoonweg prachtig. De rust en de natuur zijn er ideaal voor een uitstapje of je kan er gezellig ontspannen na een drukke werkdag.

De menukaart moet nog verfijnd worden. Een hotel van die klasse zou in het restaurant een veel betere culinaire menukaart kunnen aanbieden. Men heeft zich teveel naar Amerikaans model laten meeslepen om junkfood aan te bieden wat spijtig is!