Hendon Hall  

Comfortable room, especially the bed. Lovely furnishings in the room. Very pleasant staff.

Rather tired looking public areas which need refurbishing to be on a par with the bedrooms which are beautiful. Eg threadbare stair carpet, scruffy paintwork and cheap looking wallpaper in the dining room. Rather expensive evening meal, costing £156 without starter.( 4 main meals, two desserts, brandies and coffee.)

I liked how well the Hotel had been refurbished. The restaurant, bedroom and communal areas feel much more luxurious. I stayed in Hendon Hall two years ago and thought the decorations were shabby. It was ready for modernising and I was impressed at how much better it looked and made it feel much more worth the cost. Thank you!

Easy access from m1

Unfortunately experienced fire alarm sounding but no member of staff took charge of the situation, no fire marshalls appeared to give instruction and guests were left to make their own way to the assembly point.Some guests were in nightwear and had bare feet. After some time of standing in the assembly area one of the guests went back in to the hotel where we were informed it was a false alarm and the evacuation had taken place for guests safety. However, at no point did any member of staff appear at the assembly area, no roll call was taken and not all guests exited the building. Would we have been left standing outside forever if some one had not used their initiative?

proximity to my son's house and breakfast

everything superb hotel A1

Friendly and helpful staff,Comfortable room,restaurant excellent, food and service first class

The hotel has a good position, the room was clean and quiet (a major concern with hotels I find). Coffee/Tea facilities. Large tv. Iron and Ironing board. Nice 4 poster double bed.

The food was very poor - two rosettes ?? This was a major letdown as we like to choose hotels with restaurents where the food is part of the experience. 1St night the food was fairly tasteless (haddock scotch egg starter and lamb main meal), minimum vegetables on offer (cauliflower, cabbage or bolied potatoes extra only). 2Nd night butternut squash soup ok, but duck so salty it had to be sent back and replaced with another meal.

All staff were very pleasant & helpful - breakfast was very organised

Very helpfull staff. Had a nice friendly atmosphere. Would stay there again when going to London. Hotel provided free minibus to the nearest underground station.

Excellent quiet location for visit to London and Wembley. good food, very helpful staff.

rather cold in the bar area due to air con being on constantly

Very friendly helpful staff from the minute we arrived and free Internet access in room for my ipad

relaxed atmosphere,staff were very curteous and helpfull.

cooked breakfasts were always cold.not a difficult problem to overcome.

The attention to detail, helpfulness of the staff, excellent choice for breakfast, and all my needs catered for.