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Henley House Hotel
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When would you like to stay at the Henley House Hotel?
Top
Based on
263
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Vissarion
Young couple
ATHENS,
Greece
November 27, 2009
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Nice hotel,excellent location (1min walk from Earl's Court),friendly staff. Rooms in need of refurbishment, bathroom too small.. |
7 |
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Anonymous
Mature couple
United States of America
November 23, 2009
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The women at the Front Desk were beyond pleasant and helpful...Hi, Roberta! The room was claustrophobic at best. |
6 |
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Alexander
With friends
Wien,
Austria
November 18, 2009
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Very nice and helpful staff, excellent location, close to public transport, good value for money. Would definitely stay at Henley House again. |
9 |
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Moises
Solo traveller
Guadalajara,
Mexico
November 17, 2009
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Service desk at check in, service at Breakast, great location and garden view, confort and good customers people |
8.5 |
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Anonymous
Young couple
United Kingdom
November 15, 2009
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Excellent location near Earls Court tube station. The room allocated to us was was spacious and staff were friendly and professional. For the price - the accommodation was good. There was a gaping hole in the bathroom ceiling. Bedroom decor needs refurbishment. |
6.5 |
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Anonymous
Solo traveller
Italy
November 14, 2009
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Wifi slow. Wifi and breakfast to be payed as extras |
6 |
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Erick
With friends
Manchester,
United Kingdom
November 9, 2009
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The location was very good few steps from the tube. The staff was friendly and efficient. It included American breakfast but it was too simple (cheese but not ham) no fruit. The ventilation fan in the toilette was not working |
7 |
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Alison
Solo traveller
Mount Gravatt East,
Australia
November 3, 2009
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The location is convenient - 30 mins gentle walk - for the Olympia conference centre, which was my reason for choosing this hotel. The young(er) female receptionist was very helpful. Easy transport links to most places around town. The bathroom, though old-ish, was very clean. The carpet, wall coverings and furniture seem really worn. For the amount I was paying for a single room, I was expecting a higher standard. |
6.3 |
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Maurice
Family with older children
newcastle upon tyne,
United Kingdom
November 1, 2009
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customer service from staff second to none, very helpful and obliging, room was clean and comfortable |
8 |
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Hendrika
Solo traveller
Parys,
South Africa
October 31, 2009
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Excellent location. Friendly and helpful staff especially after I discovered I left some clothes in the room, It was all found and stored until somebody could pick it up for me. Breakfast was bacis but good. Carpeting could do with replacement |
7 |
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Guido
With friends
Essen,
Belgium
October 29, 2009
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staff was very friendly Het English Breakfast was not a real English Breakfast by my opinion |
7.5 |
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Hilary
Mature couple
Hull,
United Kingdom
October 28, 2009
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The room was very clean,warm and cosy. Receptionist was very good friendly and knowledgable. The hotel is in an excellent position for tourist areas |
8 |
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Adrian
Solo traveller
Ipswich,
United Kingdom
October 20, 2009
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Location was very good, lots to do and only a short Tube journey to work. The Rooms were of reasonable size to some in London, shower was excellent and the rooms clean. |
7 |
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Yulia
With friends
Moscow,
Russian Federation
October 19, 2009
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Very good location (direct underground line from/to Heathrow Airport) and environment, beautiful Victorian building, twin room is comfortable and rather big for 3* hotel but -> see the negative part "-". Our room (N°1) was on the basement floor (we were refused to change - no vacancies), so the window view was awful (household equipment and street walkers' feet above...). There is also much noise outside (even if the window is closed) and upstairs (we couldn't sleep well). It smells dust in the room because of carpet that needs to be cleaned better. Staff is correct enough but not very amiable. |
6 |
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Anonymous
Mature couple
United Kingdom
October 18, 2009
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A small, friendly hotel with clean room, adequate shower room. Very convenient for public transport and excellent value for money. |
7.5 |
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Danielle
Mature couple
Cold Blow,
United Kingdom
October 10, 2009
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We loved the balcony room and view over gardens and the conservatory for breakfast Would have liked the conservatory to have had some better planting and have been cleaned on the outside, carpets a bit worn. Fridge in room would have been nice if only to keep some fresh milk in. Matterest ia little hard. I only say this for you to use for future improvements not because we wereunhappy in any way |
9.5 |
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Anonymous
Solo traveller
United Kingdom
October 9, 2009
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The reception staff were very friendly and welcoming and made sure I knew about the facilities that were available to me. Nothing was too much trouble. I also liked the fact that I was able to leave my case safely, in a private area until I returned from my day out. Whilst my room was clean and tidy, it was not as private as it could have been. I think it would have benefitted from having something at the window as well as curtains i.e. voile?. Also, the shower curtain smelled and could have done with being washed or replaced. However, these small things would not prevent me from staying again. |
8 |
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Barbara
Solo traveller
Chevy Chase,
United States of America
October 8, 2009
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I liked the whole atmosphere of the Henley House Hotel. The staff were all friendly, kind, and helpful. I was very comfortable and enjoyed the music that was playing in the reception area. It was like my home away from home. Nothing at all, My only worry is that I won't be able to get a reservation there when I go to London again, which happened to me last year. |
10 |
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Paul
Family with older children
Amsterdam,
United Kingdom
October 8, 2009
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good, very freindly staff,good underground link to rest of london |
10 |
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Gleb
Solo traveller
Moscow,
Russian Federation
October 7, 2009
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Free wi-fi, friendly personnel, superb location and clean room. Rooms urgently need refurbishment. It looks like nothing has been done on them for 20 years. Reception should work longer hours on weekends. Breakfast could be better. |
6 |
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Anthony
Mature couple
MONTREAL,
Canada
October 6, 2009
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We found the hotel convenient for our two night stay in london with the earls court tube just a few steps away.the breakfast was adequate.the room was clean ,yet small, but suited our needs.the area surrounding this property is pleasant ,& offered a good choice of restaurants/pubs.the staff were helpful , & attended to the small problem with the bathroom door. The price is always an issue in london, I thought it a little expensive for this type of hotel. |
6 |
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Anonymous
Solo traveller
Italy
October 5, 2009
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Staff and position. Small rooms, poor breakfast. |
5 |
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Christine
Solo traveller
Garrucha,
Spain
October 4, 2009
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Nothing the hotel is tired and needs a complete overhaul. |
3 |
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Rosa
With friends
cardiff,
United Kingdom
September 30, 2009
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staff, breakfast room |
7 |
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Valeriya
Young couple
Sofia,
Bulgaria
September 28, 2009
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Beautiful victorian building traditional for UK. Nice room, quiet enough space in bathroom. There was a balcony with view of splendid garden across the street. It was a pleasure to drink coffe/tea at the balcony. Nice breakfast although it was continental. no. |
9.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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