Henley House Hotel  

This is my favourite small hotel in London, it is like home from home and very secure. Extremely efficient and polite staff, and the standard of cleanliness and comfort is exceedingly high. You would need a microscope to find a pathogenic organism here! The lift has always been in working order on my visits. The Manager who is always impeccably dressed, s if about to attend a board meeting, is very polite and treats one as if one was paying for a five star hotel. Having breakfast in the atrium is a pleasant experience. I wanted to stay on the Monday night but it was fully booked, and one needs to book well in advance to avoid disappointment. A real gem.!

The hotel is located very good. There are a lot of restaurants, groceries near the hotel. Metro is 300m, and Easybus stop is 800m.The staf are friendly and helpful.

We went to the royal Albert hall so the location was goodand the price was right. The staff were friendly. The room was clean ,nice white sheets and towels. The breakfast was ok.

It would have been nicer to have fresh fruit for breakfast. Other wise it was all nice.

Central. Clean rooms

Breakfast room too small to accomodate numbers. Breakfast poor

The staff were friendly and helpful. Nice breakfast. Comfortable and clean room and bathroom. Excellently placed for visitors to London. Would stay again.

Appearance was dated and shabby at first sight but lots of renovations going on in immediate vicinity causing lots of dust. I expect Henley House will be included in these renovations. Lots of artificial plants which they could do without.

The location was lovely, in a peaceful square and very close to restaurants, shops and the tube. The staff were friendly and helpful. The room was clean and comfortable and had tea/coffee making facilities. I thought it was excellent value considering the price.

Great Location

The twin room was a good size. There was a pleasant view of the square from the window. The hot water was instant for both shower and sink! Having stayed there before, on the top floor, I can say the lift is very welcome.

The bed wasn't the most comfortable I've ever slept in. The TV had no satellite channels as promised in the brochure.

The staff were absolutely brilliant. We were having a family reunion and there were many of us milling about, especially in reception. The staff were polite, helpful and co-operative. Excellent value for money and superb location. Wouldn't hesitate in recommending to anyone.

- Nice hotel, located very close to Earl's Court Tube station - Quiet and safe area in Kensington - Comfortable bed - Plain but good enough breakfast - Lift - Money for value

- Single glazing - Although there is a lift, I had to climb one flight of narrow stairs to get from lift to my room on the 4th floor which is not easy with a heavy luggage I had

Good location

- Rooms are small and old - breakfast is minimum. Save your money and buy fresh bread & drinks 2 blocks away, near Earl's Court - The hotel front desk staff gave us a fake invoice, made in Excel.

Spacious and quiet room with good central heating. Excellent wifi connection Breakfast is correct. Great location when you attend Earls Court Exhibition Centre

The morning girls in the kichen and at the reception are quite nice but the guy in the evening is not friendly at all. Attention my rnon smoking wasn't a non smoking one. Someone had smoked in it !

The location to Earls Court Exhibition Centre was the only positive thing about the hotel.

The room was small, badly in need of renovation and the TV did not work.