Henry VIII  

Tot el personal parla castella i alguns catala

El personal que hi treballa és molt agradable I molt competent. Ajuden en tot el que poden I et fan sentir com a casa. La piscina es una bona idea per acabar be el dia !!!! L'esmorzar es abundant, variat I complert. Un bon buffet.

Les habitacions son una mica justes, pero confortabbles. L'aigua de la dutxa surt en poca força I quantitat.

Closeness to Paddington station

Terrible experience. Only good thing to say is good location. Worst hotel ever stayed in. Horrible experience

None of staff spoke English or had very little English. They even spoke to each other in Spanish or portugese in front of customers. Messed up our credit cards with authorisations saying did not go through when bank confirmed did. We got parking ticket setting down outside to unload bags and dealing with credit card mess up. First room terrible. Ground floor on alley. Too hot. And small. Bed hard as nails. One paper thin pillow each a joke. Air conditioner broken. No fan. On top of noisy vent and smashing bottles outside not good when have 3 yr old. Cot too small. Old terrestial tv broken slates in bathroom. When we requested move for next night moved to better room but told no extra sheets when daughter had bed accident in middle of night as all rooms booked??? Pool freezing cold and had to pay for sauna. Powdered scrambled eggs for breakfast?? 4 star hotel a lie. No star hotel. Worst hotel experience ever.

Staff pleasant

Room was extremely small.

Good location

The hotel is not 4 star hotel as it is advertised. The rooms are very very small. The wardrobe door could not open because the bed was too close. They must make their room bigger. The bathroom is very small too and need more cleaning.

The noise! The tube passes (outside) really close to the hotel and the noise is very big day and night. Very disappointing, especially when one asks for a quiet room!!!! I will not go back

I liked nothing about the Henry viii hotel. In my online booking I requested a quiet room away from the road and traffic in front of the hotel, I also doubled checked this special request verbally by telephoning twice the Henry VIII's reception staff, who both confirmed verbally to me that a quiet room had been reserved for me, away from the road and vehicle traffic in front of the hotel. But when I checked in and entered my room, it had a big double french door window, facing a busy street with very load vehicle traffic noise. This same above window in my hotel room was not sound proofed or double glazed in any way at all. I did walk back to reception and asked for my hotel room to be changed, but the lady on reception even used a plan of the hotel, to find me two hotel rooms away from the road and vehicle traffic in front of the hotel. But again both of these two alternative rooms were both facing the road in front of the hotel, with busy vehicle traffic. I had to discover this myself as I had to walk from reception with my luggage, to these alternative hotel rooms and back twice, which frustrated even more. The reception person said there is no manager available in the hotel, he is only contactable by mobile telephone. This same hotel receptionist, said she would leave a voice message on the hotel managers mobile telephone, for him to call my hotel room, but yes you guessed it he did not call my hotel room. The room itself was full of very cheap horrible furniture, like a children’s bedroom. The hotel rooms electric hair dryer had previously melted on the front nozzle. This same electric hairdryer’s power cable was attached directly into a power socket on the wall, so to change the hairdryer you would have to change to a completely different hotel room. In the bathroom parts of the wall were falling apart. The television was the smallest one I had ever seen in a hotel room, in my life. Just everything in that hotel room was very cheap and tacky.

Efficient. Friendly staff. Cost

Creaky floorboards. No drinking water in the room.

Good location for shopping, walking in the park and evening shows and dinner. Friendly, helpful staff and excellent breakfast. Only negative was the underground train noise in the early morning but otherwise slept OK.

See above plus bathroom rather small.

Breakfast was decent

Room was so tiny only room for one person could not access both sides of the bed overlooked underground tracks so you heard trains continually woke me up at 545am would not stay again or recommend

Friendly reception, great proximity to parks and public transport

The room was extremely small for two people and if we were staying more than one night would have been uncofortable.

the swimming pool

the fact that they expect everyone to own and pay by credit card which I do not have