Henry VIII

Location location location

Services (e.g. concierge) and the menu for teh room service.

Not much I'm afraid

Service from staff, the staff taking no responsibility, totally destroyed honeymoon I'm afraid

Staff very friendly and helpful. Nothing too much trouble.

Bathroom was recently renovated, new shiny marble surfaces and modern shower closet. Very reasonable price for being so close to Paddington Station.

Floors very creaky, felt like they were going to break under me at any moment. Lift was also very unstable feeling. Room was very small, less than a foot on either side of the bed. Rail line practically right under the window, made a lot of noise. Would not recommend for someone who is sensitive to noise or who needs a lot of space. Still, it's a perfectly fine hotel for a great price if you have a less demanding backpacker style mentality.

The breakfast was good and the staff helpful

Difficult to see how this can be classed as a 4* hotel. Room and bathrom very small, no heating in the room, carpet threadbare, walls damaged, television didnt work .. etc etc

Not good valve and not very clean room with old towels and sheets.

Breakfast.

Room is extremeley small. Room is noisy, I listened elevators sound till morning. Hotel old and room was exteremely cold. You should see shower, it is impossible to have a bath with this water amount.

It was in a good lokation, close to underground.

Room was really small, noisy, not like a 4*.I would give 2*

The Pool. My 11yr son wanted to stay in a hotel with a swimming pool, which was very enjoyable.

I found it disappointing as the carpet in reception, on the stairs needed re-joining, and the carpet in the resturant needs cleaning. Also noticed that the tea/coffee machines didn't appear to be wiped regular. (Personally I would only rate this hotel as a 3 star)!

The swimming pool and close to many of the main museums, Natural History etc.

The rooms were not as shown on the internet, the double room was very small only, the bed was up against one wall and only about 1 foot to the next wall, so one person could not get out of bed. The bathroom was very small, not as shown on the internet. The TV was old, bad reception and only 4 channels which were not in order. The carpet was threadbare, patches of no carpet at all. The furniture was old, worn and shabby. Continual sound of trains on the underground making it diffcult to sleep. Poor service at breakfast, ran out of simple things like HP sauce/ketchup. Limited hot food (especially if vegatarian). Poor bar facilities, one draught beer which was not working, only flavoured sparkling water, no plain sparkling water. Poor.

The Price through booking.com. The location was ideal. The room (2nd floor) was fine for the money - it was quite clean, reasonably modern in fitments, everything worked and noise from within the hotel was low.

The old sash windows let in quite a lot of street noise. Typical of London hotels the room was quite small. I was worried about quality having read some very poor reviews about the hotel but my room was fine.

The staff are pleasant and helpful and the location for central London is excellent.

First impression of the hotel is good, but once in the rooms you can see the quality drops significantly.

Staff were helpful and friendly. Wi-fi internet was available throughout the rooms. Very central and pleasant location.

Breakfast was good on the first day but a little less on the other days. Rooms was smallish but I expected that as that is what i paid for.