Henry VIII  

The staff were excellent ,very friendly and efficient, the pool and sauna great, also food and other facilities excellent,locaction very good with easy access to west end attractions via tube or bus, could you please pass on our thanks to the staff for making our stay there so good, we will certainly use this hotel next time we are in london.

I didn't like the attitude of the staff, and the fact I was ripped by the hotel who booked me a private taxi instead of the black cabs at extremely high prices. When I needed another taxi I asked specifically for a black cab and was told that it wasn't the hotel policy and they only used the private company! I had also paid extra to have a late check out as I had been up all night at an event, which they new about, and was disturbed twice during this period firstly by my phone ringing, and then by the house keeper banging on my door, (even though I had do not disturb on the door), sarcastically asking if I was thinking of checking out that morning! When I told reception this upon my checkout they half heartedly apologised and said there had been a misunderstanding!!!!!!!!! I would never stay in this hotel again and wouldn't recommed it to anybody.

Nothing - it should be closed down.

The room smelled of damp. It was next to an underground line - could see the where the line was from my window and hear the trains clearly. The staff had no interest when I spoke to them and clearly just wanted me to go away - even though I was a hotel guest.

Very friendly staff. Rooms in very good condition, clean & good state of repair. Good choice of buffet breakfast.

Room we stayed in wasn't quite sound proof. We could hear passers by on the street.

I lived more than once in this hotel and I also live in it in the future because it is a quiet hotel .

I hope the elevator switch to one new and modern

Location, pool, staff.

Rooms very small, tv not working? Breakfast choice very poor.

Spacious to be London, have swimming pool. big bathroom

The bar/ cafe is only open from 7pm

I love all the activities that I really partcipated in during my stay in the Hotel. The hotel has staff of high moral and professional standards. The room is always neat all day round. The Buffer Breakfast is one of the areas I like most. It well organised with rich breakfast all days. I wouldn't hesitate stay there next time I'm in UK and will also recommend the place for friends and colleagues.

I still find it diffcult to actually pinpoint any area of discontentment in delivery of services of henry viii Hotel during my 8 - day stay in the hotel in April, 2012. Without been immodest, the hotel is superb in all areas that I actually witnessed during my stay. However, the hotel needs to improve in the area of the Internet Services to the rooms to make it SECURED and more stable for the users.

Free Wifi, good service, good breakfast with wide selection. Hotel is convinient to Paddington and park and only a few minutes walk to the tube. The area feels safe. Room has all the amenities and everything worked.

Rooms are not quiet - you can hear neighbors and train that passes by every few minutes (even if we were on the 4th floor and requested a quiet room). WiFi works well, but my computer flagged a security problem with their certificate. Breakfast was usually crowded and the food is sometimes cold.

Friendly staff. Room clean and good size bathroom

Thought the television in the bedroom was rather small

Excellent breakfast. In walking distance from two underground stations.Helpful staff.

Because of the thin walls I could all the time hear what my neighbor in the next room was doing. The room was not so small as I was afraid...

Great breakfast,lovely staff x

Room was dusty , duvet had a wet stain on it when went to reception they could not under stand and just passed me a sheet to put on my self not good enough. Plus found pubic hair in bath room