Henry VIII

The staff are pleasant and helpful and the location for central London is excellent.

First impression of the hotel is good, but once in the rooms you can see the quality drops significantly.

Staff were helpful and friendly. Wi-fi internet was available throughout the rooms. Very central and pleasant location.

Breakfast was good on the first day but a little less on the other days. Rooms was smallish but I expected that as that is what i paid for.

Pretty, quiet neighborhood

Carpets are filthy. Rooms are small. Staff not friendly.

Staff were quite friendly and helpful.

I was at the hotel for 4 days. I lived out of my suitcase as there was no chest of drawers to place my clothing. I did occupy a room for a single.Not enough bath soap provided in the room.

Convenience/location only

Room was small and did not have the facilities/equipment I'd expect in a 4* rated hotel. That said, it is possible that I was given one of their "lesser" rooms, as I booked on the day and at a competetive room rate.

The location of the hotel close to city transport and the centre, the friendly staff and moderate prices.

good location,ideal area near Hyde park .friendly staff ,enjoyed morning breakfast

Our room was set out for 3 single beds , instead of a double bed we asked for although problem was sorted out to our satisfaction.

nice staff, good access to internet and a fairly good breakfast

rooms too small - loud noise from the passing underground

Central quiet location, clean . Breakfast okay. Not 4 * hotel by any stretch of the iminagination. Tiny rooms and miniscule bathroom.

Stayed in room 116.Water dripping from ceiling in bathroom beside lightbulb. Rang reception and staff member arrived. Explained danger element and eequested another twin bedded room, she replied "turn off the light and have a shower" . She left room and I anticipated a phone call but I had to go to reception 30 minutes later to ask what happening.She was dismissive and curt. She offered a double room, not acceptable.Offered a triple room which I went to see. It smelled of mustiness and was beside the lift, where you could hear every noise of lift and movement of lift. Used the room to shower in. I advided staff member of sitruation but no further contact from anyone in hotel.Stayed in 116 and showered in 118.No apology and defensive.

The staff was nice and friendly.

The hotel is listed as a 4 star. My double room was barely a 2 star. Dirty walls. Chipped, old, simple furniture. No ac. Room was above train tracks - constant noise. Tiny tv. No bath (only shower stall). And above all - The rooms was so tiny, there was No space to move around.

We were there only one night. We have stayed at the hotel before. The Staff were pleasant and helpful and breakfast was good.

The room 219 was painfully small. The bed was 4' wide and only enough room to pass by. The door to the shower room had no handle and did not close properly and as this was within inches of the bed - not at all private. The room was also next to the lift which kept us awake from about 5 in the morning. We did not complain as we were in a hurry and this was a stopover. However I think the cost of the room and the facilities were terrible and if we hadc been booked for more than one night would have requested a new room. As it is I would ask you to look into this and perhaps a credit or refund might be in order. My husband is 6' 4" and the room was very cramped and really is designed for one person only.

clean room